Phil Perrone Email & Phone Number

San Francisco Bay Area

• Monitor client cash and securities accounts by closely managing relationships with custodians, investment managers, administrator, and other third parties.• Rebuilt all monthly and quarterly client-reporting templates to streamline and expedite monthly client reports, reduce processing time and to create a more uniform look while reducing the potential for manual errors.• Review monthly/quarterly reporting prepared by external administrator including reconciliations and fund performance.• Liaise with middle office provider to identify and resolve discrepancies in portfolio accounting reports.• Support communications required ensuring portfolio compliance with investment contracts and guidelines.• Built monthly workflows for reporting deadlines, to ensure all client reports were completed accurately and in a timely manner.• Coordinated with multiple teams to improve and assemble presentation materials for client and prospective client sales meetings.

Concord, California, United States

• Problem solve and analyze complex client data integrity issues involving client portfolio performance calculations.• Provide high-level support and data to account managers and explain advanced calculations to help educate underlying clients and advisors about performance data and monthly statement.• Create meticulous custom reports for clients and advisors to help them manage their businesses and clients’ investment portfolios.• My extreme attention to detail while reviewing UAT (testing) results for new client statements with a new vendor, led to the discovery of a subtle and widespread calculation error post AMT signoff and prior to the mail house firms release of statements to the clients.• Use Salesforce to manage detailed client issue resolution pipeline and track case management process.• Critical member of team project to revamp and modernize the quarterly performance reviews and on demand reporting portal.

San Francisco Bay Area

• Engineered custom reports for the $200BN sales pipeline for the Global Institutional COO.• Designed advanced sales data reports, utilizing Business Objects/Business Intelligence software, to be used by the CEO, COO and the sales team leaders to better manage the U.S. Canada institutional client business.• Created ad hoc market penetration analytics for sales teams to help identify cross-sell and upsell opportunities to increase NNR by as much as $17MM annually.• Authored weekly sales and pipeline commentary utilized by the Global Executive Committee for weekly board of directors meetings. • Controlled weekly reconciliations of the U.S./Canada institutional client business’ $26BN sales pipeline.• Strengthened the cohesiveness of data exchange with internal business units using CRM system expertise to increase the accuracy of sales projection reporting across the entire firm.• Organized large volumes of raw data, 50 columns and 85,000 rows, to create useful metrics for measuring key business initiatives, sales efforts and sales efficiency reporting.• Sought out by senior business leaders across the firm to audit sales data and identify pursuable opportunities which increased efficiencies for their teams and allowed 20% more time for new innovations.• Designed detailed CRM reference guides for different institutional businesses and presented technical application trainings at new employee orientations.• Consulted with the internal software development team and the technical help and support team, to provide solutions for application upgrades and to help resolve issues and bugs.

San Francisco Bay Area

• Oversaw the hedge fund operations team and implemented operations control procedures which reduced manual errors by 75%.• Coordinated with the overseas hedge fund administrator and directed the overall workflow of the client service team.• Controlled monthly funding cash movements with the three prime-brokers and two custodians, and moved an average of 12BN in assets monthly. • Monitored key aspects of accounting information, reviewed administrator reports and resolved any issues before information was released to external parties.• Created ad-hoc reports to quickly organize hedge fund data and statistics for meetings.• Streamlined and centralized the month-end funding process by integrating multiple spreadsheets into a single workbook which simplified the processes and reduced overall risk. • Coordinated with legal counsel to redesign the hedge fund offering books and subscription documents in order to enhance and improve the client funding experience.• Increased the accuracy and timeliness of hedge fund performance data input by reducing the process from a 15-hour manual procedure into an automated 30-minute data load process. • Customized the client level asset input procedure by designing an excel worksheet that calculated and re-distributed data to increase accuracy and reduce processing time.• Cultivated expert knowledge of the hedge fund funding documents and processes which enabled me to participate in client calls with executives, clients, custodians and advisors, to educate them on the funding process. • Implemented a detailed review process of the fund administrator’s NAV valuations, reducing errors and increasing accuracy.

San Francisco Bay Area

• Supervised and controlled the client statement process, as well as, tested and developed the statement system application user experience/user interface. • Designed and built custom client reports with Advent Axys software to meet client needs. • Reconciled client cash and holdings accounts and resolved differences with custodians.• Set up all new security information within accounting software and bond rate tables. • Composed and posted same day trades within prime broker accounting system for co-managed accounts.

Bachelor'S Degree, Public Administration

Bachelor Of Arts (B.A.), Public Administration