Key role in facilitating the transition of core IT network services from 'in-house' and third party provider teams to a consolidated service model provided by Vodafone UK. A multiple work-stream transition programme covering WAN, LAN, WiFi, Voice and Service Management towers.Responsible for managing and controlling the delivery of live network services provided by Vodafone UK following transition activity. Monitoring service delivery to SLAs, managing risk, tracking finances and establishing effective day to day relationships with operational vendor teams. Driving continuous improvement through the implementation of agreed SIPs.

Network Team Manager accountable for the maintenance, support and implementation of network services across the Morrisons Supermarkets estate. Responsible for leading a team of permanent engineering staff working in close liaison with multiple third party partner suppliers.Responsible for managing resource in line with new work demands whilst ensuring robust support services are maintained for existing infrastructure solutions, working in line with industry and ITIL best practices for Change, Incident and Risk management.Tracking and management of network project progress and spend to agreed plans and forecasts.Working with the Telecoms Manager and IT Head of Technology to create tactical and strategic solutions for the effective use of network infrastructure technologies.Role definition, candidate screening, interviewing and hiring of team members in response to expansion and additional resource demands.

Successful project leadership and implementation of Telecoms solutions including: -The planning, design and implementation of a new LAN infrastructure at three manufacturing sites for ‘Evolve Release 7’. Including WAN capacity planning and third party vendor engagement and management.Production of a strategic Network Remediation proposal to remove legacy LAN equipment at key manufacturing sites, identifying remediation ‘Quick Wins’ and costs.Farmers Boy, Deeside - Replacement Phone System. Management of full project implementation including financial governance and supplier (KCOM) liaison.Evolve ManP2 Infrastructure Deployment. Network requirements gathering, capacity planning, supplier engagement/management and solution implementation.Service Management reporting and production of process improvement documentation.Effective network support fault diagnosis, root cause investigation and resolution on both voice and data networks.

Project Manager experienced in delivering the implementation of new IT deployments for clients to agreed cost, timescales and quality criteria. PRINCE2 Registered Practitioner proficient in the management of the entire project lifecycle from start-up through to close down.

Leadership of a customer facing IT support team for Carlsberg UK providing desktop, server and network sustain services in line with relevant Service Level Agreements.

Technical lead in a second line support team, responsible for the administration and support of over 2,000 Employment Service customers by utilising remote software delivery systems.

Member of the Information Services team responsible for administration and support of the organisation's IT system and user population, across the service area. Specific responsibility for the maintenance and development of the organisation's Windows server backup routines.

RAF Policeman responsible for the security of RAF Stations throughout the United Kingdom.

Production of construction drawings and plans as a member of a team of engineering consultants.