Phil Rea Email & Phone Number

Bangor, Wales

Writing test cases for Bank and Acquirer Certifications, Approvals and Mandates. Pre-release testing of new features and general UAT, statistics, metrics and settlement reconciliation. Investigation, analysis and diagnosis of any issues. Dealing with acquirer specifications, connection testing and comfort tests. Providing support to the acquiring team, testing changes for development prior to release, assisting the support team with any queries. On-call monitoring of the system. Providing technical and integration advice both internally and for the company’s clients.

Bangor, Wales

Senior Technical Support Officer dealing with technical, integration, merchant/acquirer assistance and on-call support for the Secure Trading payments system.

Bangor, Wales

Member of the in-house technical support team dealing with all aspects of support, technical assistance and integration queries ranging from small one man businesses to acquirers, banks, large corporates and international gaming concerns.

Supply and maintenance of Accounting, Point of Sale, Sales and Purchase Order Processing, Job Costing and Payroll software. Maintenance and end user support for own Payroll system and single/multi-user Accounting software. Development, testing and distribution of Payroll updates each financial year to cater for budgetary and legislative changes. Troubleshooting and processing employee data and accounts, client data repair, specifying and writing bespoke client utilities. Setting up websites for clients, including e-commerce sites and links to payment gateways.

Maintenance and programming for CashLink Payroll, CashLink Accounts, and Hotelier Plus Front/Back Office hotel software. Responsible for legislation changes, end-user telephone support and advice, writing bespoke client utilities, on-site setup and training, data repairs, and software technical support.

Writing and maintaining Camsoft Payroll system originally in 8086 assembly language, design and programming of any changes, keeping the system updated and catering for any legislation changes. Providing technical support for Camsoft Payroll, Database, and Accounting software.