ESSENTIAL FUNCTIONS:Conducts walk-throughs and asses the safe and efficient maintenance and operation of the physical structure of the hotel, all mechanical, electrical, H.V.A.C. systems. Assigns and verifies completion of all routine maintenance on public spaces, meeting rooms, ballrooms, outlets, back of the house spaces and grounds. Assigns and verifies completion of all repairs, replacement, and renovations projects to offices, and employee work areas. Hires, train, supervise and discipline department staff. Adheres to all Corporate HEI required purchasing policies and controls, to include all outside contractor bids, budgets and schedules. Maintains effective Energy Management and Preventive Maintenance programs, Maintain fire standpipe, sprinkler systems and fire extinguishers throughout the facility to ensure proper working condition and fire protection in compliance with fire codes. Informs the General Manager and hotel department heads, on a regular basis, regarding the specific and overall condition of the building structure, related systems and equipment offering prudent, and cost-effective proposals for maintaining same. Communicate effectively with city officials to ensure proper maintenance of permits and licenses, such as inspecting the building with the fire department yearly, coordinating inspections of all elevators.Act as a liaison between all departments of the hotel and Engineering.

Responsible for managing all aspects of operations and service delivery, and the overall financial performance of the self-perform service branch across the assigned territory. The role supported the San Antonio, Austin Dallas and Corpus Christi markets.Key Job Responsibilities• Create and implement a strategy to maximize customer retention, improve profitability, ensure employee satisfaction and engagement.• Communicate job expectations, plan, monitor, and appraise job results.• Prioritize repairs and have competent decision-making skills.• Train/Develop/Coach staff to reduce customer down time and identify talent to facilitate training.• Develop a culture of safety that meets or exceeds the company’s high standards.• Recruit and oversee training of high-quality technicians.• Maintain a high standard of quality customer repairs and customer service.• Initiate, coordinate, monitor and enforce systems, policies and procedures.• Resolve personnel and service problems by analyzing data, investigating issues, identifying solutions, and recommending action.• Account Receivable responsibility with a focus on timely execution.• Initiate and foster a spirit of cooperation and teamwork between departments.• Answer questions and respond to requests timely for internal and external customers.• Maintain safe, clean and organized work environment(s) by educating and directing personnel on the use of all control points, equipment and resources.• Develop thorough knowledge of the Company’s operating standards, policies, directives, and safety instructions pertaining to the assignment.• Collaborate with regional sales leadership to coordinate activities between Sales and Operations teams.• Work with regional leadership to manage and drive financial forecasting and results.

Hilton Hotels/Hilton Los Cabos Golf and Beach Resort; Los Cabos, Mexico April 2008 – CurrentBeachfront Resort on 12 acres with 375 rooms, five restaurants and bars and 12,000 square feet of indoor meeting space and 25,000 square feet of outdoor event area. Hilton Los Cabos is the Winner of Seven Connie awards for number one Hilton Hotel 500 rooms and under in the Americas. Entrusted with budgets ranging from $1.4 to $1.7 million.Director of Property Operations• Management and supervision of 50 team members for all trades and disciplines• Design and execute all standards and procedures of full and preventative maintenance programs, including capital budgets and projects• Cost controls with a budget responsibility of $1.4 million dollars for operations and $1.7 million dollars for energy• Responsible for maintaining all equipment, systems and building components, including by not limited to refrigeration, painting, plumbing, carpentry, high voltage kitchen equipment and energy management• Operation and management of reverse osmosis desalinization plant operations along with the permitting from the Mexican government CNA as well as working with PROFEPA, SofaMat • Managed the Hurricane Odile $80 million nine month rebuild and recovery for the hotel. Partnered with six contractors and insurance companies during the settlement process.• Direct oversite of all Cat 6 cabling for entire hotel and guestroom as well as installation of all access points / antennas for guest wireless network systems• Responsible for all landscaping and gardens• Liaison and Executive Committee Member to the network for the protection of sea turtles• Protected 10 miles of beach for the protection of sea turtles• Oversee the collection, relocation, protection and hatching of turtle eggs and release of baby sea turtles

Hilton Hotels/Doubletree Guest Suites; Austin, TX June 2006 – April 2008Executive Committee Member for Downtown Austin all-suite hotel. Direct report to the General Manager Duties included acting as Assistant General Manager, budgeting and forecasting and managing Housekeeping.Director of Property Operations• Maintained standards and procedures of full maintenance programs, managing capital projects on property• Managed various areas to include painting, plumbing, carpentry, high voltage kitchen equipment repairs, energy management, and preventive maintenance of the entire facility

Interstate Hotels and Resorts, Inc.; Austin, TX 1998 – 2006Executive Committee Member for Hilton Austin North and Towers, Doubletree Hotel Austin with 670 total guest rooms and 37,000 square feet of combined meeting space. Direct report to the General Manager, oversaw hotel operations, staffing and management of $1.2 million budget.Area Director of Engineering• Designed and executed standards and procedures for complete maintenance programs, managing all capital projects for multi-properties, including but not limited to painting, plumbing, carpentry, high voltage kitchen equipment repairs, energy management and preventive maintenance• Managed computer operations including maintenance, system upgrades and network administrator servers• Financial experience includes budgeting, forecasting, profit and loss statements, review and analysis, inventory control and daily revenue report reviews

Elm Tree Management Co Marshal Texas 1994 – 1998Direct report to Owners, over-site of 600 staff, operated laundry operations for all hotels.General Manager / Regional Director of Engineering• Managed multi-property (seven properties) standards and procedures of full maintenance programs• Implemented capital projects at multiple properties including but at not limited to painting, plumbing, carpentry, high voltage kitchen equipment repairs, energy management, and preventive maintenance

Jacksonville Fire Department; Jacksonville, FL 1982 – 1991Firefighter II / Paramedic• Certified for arson investigation as well as Police officer License, class -A-building inspector, hazardous materials specialist and emergency response by ambulance, which includes triage, treatment, and transpiration of medical emergencies with basic and advance cardiac life support

Also have a lot of experience in heavy machinery operation such as operation and handling of tractor trailer rigs , Dump truck operations , backhoe operator , road grader operator , bull dozer operations , frontend loader operator , truck pump operations. I was able to learn all of these operations working side jobs and part time jobs for extra money as well as growing up on a working ranch I was trained on these pieces of equipment.