Business Intelligence Manager
Current
Feb 2024 - Present
AeroLeads people directory · profile
Phil Shoemaker Email & Phone Number
Business Intelligence Manager at SpendMend
at
SpendMend
1 work email found
@i3verticals.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Business Intelligence Manager at SpendMend
Location
Grand Rapids, Michigan, United States
Company size
Who is Phil Shoemaker? Overview
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Quick answer
Phil Shoemaker is listed as Business Intelligence Manager at SpendMend at SpendMend, a company with 113 employees, based in Grand Rapids, Michigan, United States. AeroLeads shows a work email signal at i3verticals.com and a matched LinkedIn profile for Phil Shoemaker.
Phil Shoemaker previously worked as Business Intelligence Manager at Spendmend and Director of Business Intelligence at I3 Verticals. Phil Shoemaker holds Bachelors Of Science, Physics from Grand Valley State University.
Company email context
Email format at SpendMend
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{first_initial}{last}@i3verticals.com
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AeroLeads found 1 current-domain work email signal for Phil Shoemaker. Compare company email patterns before reaching out.
Profile bio
About Phil Shoemaker
Phil Shoemaker is a Business Intelligence Manager at SpendMend at SpendMend. He possess expertise in problem solving, problem analysis, learning quickly, physics, mathematics and 8 more skills.
Listed skills include Problem Solving, Problem Analysis, Learning Quickly, Physics, and 9 others.
Current workplace
Phil Shoemaker's current company
Company context helps verify the profile and gives searchers a useful next step.
Spendmend
7 roles
Phil Shoemaker work experience
A career timeline built from the work history available for this profile.
Director Of Business Intelligence
- Responsible for starting BI team and managed two direct reports. Set vision, long term goals, and quarterly priorities and commitments for the team. Coordinate and run quarterly planning meetings.
- Created and maintained Employee Spreadsheet, Teams Channel members, and SharePoint Site security for our Vertical within the i3 organization while ~40 subsidiaries were folded into i3 Verticals
- Produced various reports on revenue as requested (maintenance renewals, hosted accounts, products and transactions)
- Utilized Excel, Intacct, Power BI, SQL Management Studio, OnBase Workview to retrieve data and solve problems stakeholders present to the BI Team
- Created Org Chart for the Enterprise Solutions Vertical with Power Apps and embedded into SharePoint site.
- Created a solution within OnBase Workview for commission-tracking for Account Executives. Created Power BI Report so AE’s can track their progress towards bonuses and quotas, visually see the commission amounts they.
Jun 2023 - Feb 2024
Customer Care Team Lead
- Co-managed a team of 15 Technical Support Engineers, 8 of which were direct reports
- Fostered a collaborative and high-performance culture
- Mentored Senior Support Engineers to prepare them for management and leadership
- Set clear goals, objectives, commitments and priorities for the team
- Continuously evaluated and improved support processes to enhance efficiency
- Worked closely with PS managers to transition solutions to our support team seamlessly
Oct 2020 - Jun 2023
Senior Technical Support Engineer
- Became Certified in the OnBase API
- Manage escalated support issues
- Mentor Technical Support Engineers
- Conduct formal Case Reviews with Technical Support Engineers
- Approve projects and upgrades for transition from Professional Services to Customer Care
- Contribute to process improvements for Customer Care department
Sep 2016 - Oct 2020
Technical Support Engineer
- Upgraded OnBase and Kofax environments
- Answered Technical Support Line and monitored Technical Support Inbox for new requests
- Heavily involved in the transition of 14 customers to ImageSoft from previous reseller
- Became Certified in OnBase WorkView
- Assisted in design and implementation of internal Support Case Management System
Aug 2015 - Sep 2016
Ecm Implementation Specialist
Responsible for the implementation of customized Enterprise Content Management solutions utilizing Kofax and OnBase suites.
Jun 2011 - Aug 2015
Professional Tutor
Worked in an open-question Advanced Math & Science Tutoring Lab and assisted students of all ages in the subjects not limited to Physics, Mathematics, Chemistry, Statics, Pro-Engineer CAD software, MAPLE software, Microsoft Office.
Sep 2007 - Apr 2011
Team & coworkers
Colleagues at SpendMend
Other employees you can reach at spendmend.com. View company contacts for 113 employees →
JH
Joe Heminger
Colleague at Spendmend
Grand Rapids Metropolitan Area, United States
View →
HN
Hillary Norfleet
Colleague at Spendmend
Commerce Township, Michigan, United States, United States
View →
AP
Andrette Prins
Colleague at Spendmend
Holland, Michigan, United States, United States
View →
CV
Cuong Van
Colleague at Spendmend
Caledonia, Michigan, United States, United States
View →
SC
Shakita Carter
Colleague at Spendmend
Greater Chicago Area, United States
View →
MR
Michelle Regnier
Colleague at Spendmend
San Juan Capistrano, California, United States, United States
View →
AB
Andrew Brandenburg, Mba
Colleague at Spendmend
Ballwin, Missouri, United States, United States
View →
AB
Adam Bollier
Colleague at Spendmend
Westfield, Indiana, United States, United States
View →
SJ
Serina Jackson
Colleague at Spendmend
Grand Rapids, Michigan, United States, United States
View →
MG
Michele Gort
Colleague at Spendmend
Grand Rapids, Michigan, United States, United States
View →
Joe Heminger
Colleague at Spendmend
Grand Rapids Metropolitan Area, United States
View →
HN
Hillary Norfleet
Colleague at Spendmend
Commerce Township, Michigan, United States, United States
View →
AP
Andrette Prins
Colleague at Spendmend
Holland, Michigan, United States, United States
View →
CV
Cuong Van
Colleague at Spendmend
Caledonia, Michigan, United States, United States
View →
SC
Shakita Carter
Colleague at Spendmend
Greater Chicago Area, United States
View →
MR
Michelle Regnier
Colleague at Spendmend
San Juan Capistrano, California, United States, United States
View →
AB
Andrew Brandenburg, Mba
Colleague at Spendmend
Ballwin, Missouri, United States, United States
View →
AB
Adam Bollier
Colleague at Spendmend
Westfield, Indiana, United States, United States
View →
SJ
Serina Jackson
Colleague at Spendmend
Grand Rapids, Michigan, United States, United States
View →
MG
Michele Gort
Colleague at Spendmend
Grand Rapids, Michigan, United States, United States
View →
2 education records
Phil Shoemaker education
Bachelors Of Science, Physics
Associate Of Science (A.S.), Mathematics
FAQ
Frequently asked questions about Phil Shoemaker
Quick answers generated from the profile data available on this page.
What company does Phil Shoemaker work for?
Phil Shoemaker works for SpendMend.
What is Phil Shoemaker's role at SpendMend?
Phil Shoemaker is listed as Business Intelligence Manager at SpendMend at SpendMend.
What is Phil Shoemaker's email address?
AeroLeads has found 1 work email signal at @i3verticals.com for Phil Shoemaker at SpendMend.
Where is Phil Shoemaker based?
Phil Shoemaker is based in Grand Rapids, Michigan, United States while working with SpendMend.
What companies has Phil Shoemaker worked for?
Phil Shoemaker has worked for Spendmend, I3 Verticals, Imagesoft, Inc., Prgx, and Grand Rapids Community College.
Who are Phil Shoemaker's colleagues at SpendMend?
Phil Shoemaker's colleagues at SpendMend include Joe Heminger, Hillary Norfleet, Andrette Prins, Cuong Van, and Shakita Carter.
How can I contact Phil Shoemaker?
You can use AeroLeads to view verified contact signals for Phil Shoemaker at SpendMend, including work email, phone, and LinkedIn data when available.
What schools did Phil Shoemaker attend?
Phil Shoemaker holds Bachelors Of Science, Physics from Grand Valley State University.
What skills is Phil Shoemaker known for?
Phil Shoemaker is listed with skills including Problem Solving, Problem Analysis, Learning Quickly, Physics, Mathematics, Tutoring, Statistics, and Workflow.
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