Phil Smith

Phil Smith Email and Phone Number

Senior Operations Executive | Business Transformation | New Market Expansion | Innovative Thinker
Phil Smith's Location
Atlanta, Georgia, United States, United States
Phil Smith's Contact Details
About Phil Smith

My retail experience spans 20+ years with a proven track record of success in large retail consumer goods settings. I am adept in regional stabilization and expansion scenarios driven by strong leadership and a focus on talent development. Known as a genuine relationship builder, I establish deep connections internally and externally by delivering results across all stakeholder groups. As a trusted advisor and strategic business partner, I enable innovation for senior leadership to exceed goals. Areas of expertise include: • Change Leadership• Operational Excellence• Strategy and Vision• Human Capital ManagementChange Leadership: Consistently chosen to spearhead challenging turnaround scenarios and deliver outstanding results. Regroups re-forms, and quickly develops new success strategies and goals, benchmarking against the company best in class. Analyzes situational demands through a passionate leader lens and apply the right solutions. Recognized as the first Kohl's District Manager to obtain 100% retention of all retail managers for an entire year and improved associate engagement scores to best in company two years in a row. Operational Excellence: Exceeds organizational metrics and best practices, leveraging collaborative, process-driven tactics to drive performance beyond expectations. Inserts discipline at all organization levels and insists on an educational, investigative approach to operational constraints. Ensures that every associate understands their impact on the customer and bottom line. Drove a 15% improvement in business key performance indicators (KPIs) for Kohl's most challenging district–New York City.Strategy and Vision: Sets the vision and executes on business plans that drive real bottom-line growth across all business phases. Brings extensive business acumen and retail knowledge while partnering with executive teams and leading initiatives that boost revenue, expand reach, and grow same-store sales year-over-year. Human Capital Management: Key contributor to talent recruitment, team development, and effective resource deployment. Established annual cadence for "Development Days" to calibrate store management teams preparing for 120 store openings annually. Became known as a labor utilization champion, managing the metric in all regions to become a model for the enterprise.

Phil Smith's Current Company Details

Senior Operations Executive | Business Transformation | New Market Expansion | Innovative Thinker
Phil Smith Work Experience Details
  • Belk
    Regional Vice President
    Belk Apr 2023 - Mar 2024
    Charlotte, North Carolina, Us
    *Full P&L responsibility for 13 stores and employees in Atlanta metro area generating $135M in revenue*Partner with various cross-functional teams to execute strategy and enterprise wide initiatives*Development of all executives throughout region
  • Bed Bath & Beyond
    Regional Director - South
    Bed Bath & Beyond Mar 2022 - Apr 2023
    Midvale, Utah, Us
    *Oversee sales and operations of 180+ stores, eight Districts In 10 states and Peurto Rico*Held full P&L responsibility for 183 stores and employees in South region, including 10 states and Puerto Rico, generating $1B in revenue*Managed eight district manager direct reports. Strategized with Operations, Human Resources, Real Estate, Merchandise Planning, and Loss Prevention partners to achieve business objectives*Collaborated with corporate partners on overseeing Customer and Associate Engagement programs*Drove successful corporate projects and initiatives to include Customer Service and Loyalty Program steering committees*Elevated to Senior Director position after six months in position overseeing Eastern half of country and four regions
  • Kohl'S
    Regional Vice President–Southeast/Midwest
    Kohl'S 2012 - 2020
    Menomonee Falls, Wisconsin, Us
    Promoted to take full P&L responsibility for 74 stores in the Southeast and Midwest, including Georgia, Alabama, Mississippi, Tennessee, Arkansas, Oklahoma, and Kansas generating more than $1 billion in revenue. • Consistently ranked among the company’s top performers in customer service, shrink reduction, credit acquisition, and management turnover reduction. • Successfully drove corporate projects and initiatives including a Customer Service Steering Committee, Home Departments and development of multi-unit leaders. • Developed and promoted several store managers to successful district managers and mentored two high potential district managers for next-level leadership opportunities.
  • Kohl'S
    Vice President, District Manager
    Kohl'S 2011 - 2012
    Menomonee Falls, Wisconsin, Us
    P&L responsibility, sales and operations leadership for stores in the New York City metro area including four of the highest volume stores in the company generating more than $25 million in annual sales. • Achieved Top 15% company performance ranking. Consistently improved and exceeded sales, credit, operations, customer service, and retention goals in all stores. Developed two high-potential store managers for promotion to operations managers. • Generated increased market share, revenue and profitability. Improved the New York metro area stores’ labor utilization rate by 32%. • Improved employee engagement scores from worst to regional best by creating a “best store manager committee,” establishing a service strategy and monitoring scoreboard.
  • Kohl'S
    District Manager, Mid-Atlantic Region
    Kohl'S 2007 - 2011
    Menomonee Falls, Wisconsin, Us
    P&L responsibility for 14 stores in two districts across the region. • Opened three new stores within the first four months in this role and won 14 of 16 performance awards to become the #1 ranked district manager within a year of joining the organization.• Appointed to lead higher volume districts in 2009 and 2011 based on key metrics and overall company performance.
  • Officemax
    Territory Director Of Sales
    Officemax 2006 - 2007
    Us
    Promoted to director role, with responsibility for P&L, sales, and operations of 212 stores in 17 states from Nevada to Michigan producing $1.2 billion in revenue. • Collaborated with senior field and corporate staff to develop strategies that increased sales and maximized productivity for markets and categories. • Generated new selling initiatives, merchandise analysis by category, focus on product assortment, and visual presentation.
  • Officemax
    District Manager
    Officemax 2005 - 2006
    Us
    Responsible for P&L and all operations of 23 stores in Utah and New Mexico in a service-driven, sales-focused culture with $110 million in annual revenue. • Increased district sales each month in 2005 on average by 4% YOY, with total profit contribution increasing by 16%. • Ranked #1 in gross margin dollars; #1 in margin variance to plan; #1 in sales to plan; and #1 in overall profit contribution.• Improved customer service scores from a ranking of #12 in the territory to #1. Led improvements in training outcomes, bringing the district ranking from #15 to #1 in one year. • Established goals and accountability, registered 100,000+ new customers for company rewards cards, a company record.
  • Shopko Stores
    Regional Apparel Manager | Store Team Leader
    Shopko Stores 2003 - 2005
    Privately held U.S. chain of retail stores operating regionally with 81 locations, generating $3.3 billion in revenue with 18,000 employees. The organization closed in 2019. Regional Apparel Manager, Salt Lake City, UT (2003–2005)Store Team Leader (2003)Promoted after only five months in a team leader role with responsibility for daily operations of apparel departments for 26 stores in six states generating $450 million in annual revenue. Created a regional training program for high-potential leaders. Reported to the Regional Director. As Store Team Leader, led operations for a $25 million store that was designated as a Center of Excellence facility after only two months as its leader.
  • Target
    Various Retail Leadership Roles
    Target 1992 - 2003
    Minneapolis, Mn, Us
    Attended college; held various roles with retail organizations Circuit City and Target
  • Us Army
    Specialist E-4
    Us Army 1988 - 1992
    Arlington, Virginia, Us
    Combat Supply Unit, Operation Desert Shield and Operation Desert Storm

Phil Smith Skills

Driving Results Big Box Merchandising Inventory Management Visual Merchandising Loss Prevention Multi Unit New Store Openings Store Management Retail Hiring Inventory Control Store Operations P&l Profit Leadership Sales Succession Planning Interviews Employee Training District Management Multi Unit Management Associate Development Income Statement People Development Assortment Customer Satisfaction Shrinkage Sales Operations Customer Experience Apparel Retail Sales Planograms

Phil Smith Education Details

  • Augusta University
    Augusta University
    General
  • Valdosta State University
    Valdosta State University

Frequently Asked Questions about Phil Smith

What is Phil Smith's role at the current company?

Phil Smith's current role is Senior Operations Executive | Business Transformation | New Market Expansion | Innovative Thinker.

What is Phil Smith's email address?

Phil Smith's email address is ph****@****hoo.com

What schools did Phil Smith attend?

Phil Smith attended Augusta University, Valdosta State University.

What skills is Phil Smith known for?

Phil Smith has skills like Driving Results, Big Box, Merchandising, Inventory Management, Visual Merchandising, Loss Prevention, Multi Unit, New Store Openings, Store Management, Retail, Hiring, Inventory Control.

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