My retail experience spans 20+ years with a proven track record of success in large retail consumer goods settings. I am adept in regional stabilization and expansion scenarios driven by strong leadership and a focus on talent development. Known as a genuine relationship builder, I establish deep connections internally and externally by delivering results across all stakeholder groups. As a trusted advisor and strategic business partner, I enable innovation for senior leadership to exceed goals. Areas of expertise include: • Change Leadership• Operational Excellence• Strategy and Vision• Human Capital ManagementChange Leadership: Consistently chosen to spearhead challenging turnaround scenarios and deliver outstanding results. Regroups re-forms, and quickly develops new success strategies and goals, benchmarking against the company best in class. Analyzes situational demands through a passionate leader lens and apply the right solutions. Recognized as the first Kohl's District Manager to obtain 100% retention of all retail managers for an entire year and improved associate engagement scores to best in company two years in a row. Operational Excellence: Exceeds organizational metrics and best practices, leveraging collaborative, process-driven tactics to drive performance beyond expectations. Inserts discipline at all organization levels and insists on an educational, investigative approach to operational constraints. Ensures that every associate understands their impact on the customer and bottom line. Drove a 15% improvement in business key performance indicators (KPIs) for Kohl's most challenging district–New York City.Strategy and Vision: Sets the vision and executes on business plans that drive real bottom-line growth across all business phases. Brings extensive business acumen and retail knowledge while partnering with executive teams and leading initiatives that boost revenue, expand reach, and grow same-store sales year-over-year. Human Capital Management: Key contributor to talent recruitment, team development, and effective resource deployment. Established annual cadence for "Development Days" to calibrate store management teams preparing for 120 store openings annually. Became known as a labor utilization champion, managing the metric in all regions to become a model for the enterprise.
Listed skills include Driving Results, Big Box, Merchandising, Inventory Management, and 29 others.