Phil Tepfer, Mhrm, Shrm-Scp, Phr Email & Phone Number

New Jersey, United States

Allentown, Pennsylvania, United States

Responsible for Human Resources start-up operations of 800 associate Distribution Center. Provide oversight of all HR activities, practices, and policies at local distribution level. Directly responsible for management of on-site HR team. Partner with Director of Site Operations and General Managers to provide trusted guidance, leadership, and best practices of HR strategies and tactical responses. • Successfully communicate with Distribution Center leadership and provide advice and… Show more Responsible for Human Resources start-up operations of 800 associate Distribution Center. Provide oversight of all HR activities, practices, and policies at local distribution level. Directly responsible for management of on-site HR team. Partner with Director of Site Operations and General Managers to provide trusted guidance, leadership, and best practices of HR strategies and tactical responses. • Successfully communicate with Distribution Center leadership and provide advice and recommendations on HR related concerns. • Leverage use of HR team to effectively provide additional support to all departments and front-line management team.• Partner with talent acquisition to ensure growth of associate workforce is paced correctly to staff the correct headcount for operations. • Performed comprehensive analysis of workflow between Operations staff and Human Resources. Developed streamlined technical processes to build programs for common HR/Operation interactions by creating systems of workflow that leveraged the time of all stakeholders while providing consistency and accountability to track, review, and execute day to day HR functions.• Created progressive discipline templates to empower front-line management to deliver fair, compliant and consistent accountability program for associates. • Co-created program to ensure exceptional participation and engagement scores to help drive culture within the Distribution Center. Drove over 90% participation in company sponsored survey programs in 2022 while maintaining above 80 in total engagement score, second highest score in the company. Show less

Greater Philadelphia Area

Provided oversight of activities regarding HR practices and employee relations to multiple workgroups enterprise-wide; 600 + employees and positioned as Business Partner to 10+ senior managers.• Effectively communicated with executive leadership and provided consultancy on HR concerns; addressed HR gaps and ensured organization had talent to meet current and future resource needs.• Established all HR actions related to COVID-19; provided advisement to senior C-Level executives… Show more Provided oversight of activities regarding HR practices and employee relations to multiple workgroups enterprise-wide; 600 + employees and positioned as Business Partner to 10+ senior managers.• Effectively communicated with executive leadership and provided consultancy on HR concerns; addressed HR gaps and ensured organization had talent to meet current and future resource needs.• Established all HR actions related to COVID-19; provided advisement to senior C-Level executives regarding work from home strategies, return-to-work policies, and contract tracing protocols.• Leveraged experience and industry knowledge to direct talent acquisition and execute strategies that align and foster growth, innovation, and effectiveness.• Performed comprehensive redesign of employee accountability program along with the employee handbook; led projects from conception to completion.• Developed and integrated performance improvement system that streamlined employee relations, addressed concerns, reduced proper documentation issues, and ensured compliancy with all applicable employment laws to protect organization.• Managed the development of strategic training programs regarding HR best practices; effectively created a communications environment which has embraced change and built consensus across organization.• Earned reputation for ability to partner, recruit, and develop critical processes to advance objectives and support business strategies. Show less

Greater Philadelphia Area

Served as HR business partner to multiple workgroups of exempt and non-exempt team members. Solely handled and made decisions on recruiting, employee relations, and benefits matters for 300+ team members. Council mid-level and senior management on practices of fostering a positive environment to advance employee engagement and productivity. Supported specific departmental units within operations by navigating daily HR decisions with a focus on protecting company interests and ensuring… Show more Served as HR business partner to multiple workgroups of exempt and non-exempt team members. Solely handled and made decisions on recruiting, employee relations, and benefits matters for 300+ team members. Council mid-level and senior management on practices of fostering a positive environment to advance employee engagement and productivity. Supported specific departmental units within operations by navigating daily HR decisions with a focus on protecting company interests and ensuring consistent application of employee policies and procedures.• Served as first point of contact for all HR related matters and employee relation concerns.• Served as subject matter expert in conducting employee investigations within the HR team. • Reviewed and created job postings and job descriptions to insure compliance with employment law.• Responsible for review and authorization of terminations if employment law compliance had been met.• Trained company supervisors on implementing human capital management practices that support company culture. Show less

Orlando, Florida

I led strategic direction and facilitated as Business Partner to senior management with focus on organizational evolution, talent management, and long-term resource optimization for 1500 employees across 130+ locations.The following are highlights of the value I brought to the position:• Conducted EEOC and unemployment investigations; resolved conflicts without escalation to potential litigation which resulted in significant high savings for the organization.• Project… Show more I led strategic direction and facilitated as Business Partner to senior management with focus on organizational evolution, talent management, and long-term resource optimization for 1500 employees across 130+ locations.The following are highlights of the value I brought to the position:• Conducted EEOC and unemployment investigations; resolved conflicts without escalation to potential litigation which resulted in significant high savings for the organization.• Project managed the creation, development and implementation of new Team Member Coaching Program and increased low and zero-cost benefits that significantly increased employee engagement and retention organization wide.• Developed learning and development training sectors for store managers on integrating human capital management practices which advanced retention rates and store profitability by 20%. Show less

Collegeville, Pa

I delivered outstanding results, service, and dedication during tenure with organization. Oversaw daily direction of day-to-day operations with key responsibilities in recruitment and management, weekly scheduling, driving highest levels of customer experience. Partnered with in-store HR representatives to evaluate practices and trends and ensure best-in-class solutions were consistent throughout and in compliance with all standard operating procedures (SOPs).The following are… Show more I delivered outstanding results, service, and dedication during tenure with organization. Oversaw daily direction of day-to-day operations with key responsibilities in recruitment and management, weekly scheduling, driving highest levels of customer experience. Partnered with in-store HR representatives to evaluate practices and trends and ensure best-in-class solutions were consistent throughout and in compliance with all standard operating procedures (SOPs).The following are highlights of the value I brought to the position:• Led strategic direction and selected by Continuous Improvement Team to project manage the opening of new self-checkout registers at all company locations.• Developed critical training and seminars of diverse HR standards including effective communications, conflict resolution and asset protection.• Received multiple acknowledgements from corporate office such as Superstar Customer Service recognition and selected as Store Champion Mentor; built communication environments which increased employee engagement and retention across the portfolio of stores. Show less

Marlton, Nj

Handled business operations including HR, payroll, commissions, licensing, marketing, and compliance for a six person private investment management group.

Master Of Arts (M.A.), Human Resources Management, Summa Cum Laude 4.0

Bachelor'S Degree, Business/Corporate Communications