Phil Thacker

Phil Thacker Email and Phone Number

Managed Services Director & Cybersecurity Adjunct Instructor @ Diverge IT
Phil Thacker's Location
Memphis, Tennessee, United States, United States
Phil Thacker's Contact Details
About Phil Thacker

I lead an awesome team of IT professionals, rocking the tech scene with my proven expertise as an IT executive. Not only do I thrive in driving service improvement and seamless transitions, but I also have a wild love for fishing that adds a splash of adventure to my life. Picture me reeling in cyber challenges by day and reeling in big catches on the lakes, rivers and gulf on my time off! My experience includes leading Cyber Security courses in IT Operations, Security, Computer Applications, Operating Systems, Routing Protocols, and Networking with multiple honors as Online Instructor and CyberInstructor of the Year. I'm all about bringing the perfect blend of professionalism and fun to the tech world to help everyone succeed. Let's hook up for some success together!

Phil Thacker's Current Company Details
Diverge IT

Diverge It

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Managed Services Director & Cybersecurity Adjunct Instructor
Phil Thacker Work Experience Details
  • Diverge It
    Managed Services Director
    Diverge It Oct 2015 - Present
    Torrance, California, Us
    Provide operational leadership with upon focus upon Customer Satisfaction, Client Retention and Operational Excellence. Developed and executed Business Continuity Program that enabled entire team to work-from-home overnight with zero client impact during COVID-19 pandemic. Expanded DivergeIT's operations with new Memphis, TN office and developed new Phillipine partnership to improve expanded IT support services for our national business partners.
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  • Valley College-Beckley
    Adjunct Instructor - Cybersecurity
    Valley College-Beckley Jul 2016 - Present
    Wv, Us
    Lead Cyber Security courses in IT Operations, Security, Computer Applications, Operating Systems, Routing Protocols, and Networking. Awarded 2017 Online Instructor of the Year and 2022 CyberInstructor of the Year.
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  • Hewlett Packard Enterprise
    Technology Consultant
    Hewlett Packard Enterprise Aug 2005 - Oct 2015
    Houston, Texas, Us
    Consulted global clients on IT processes, controls and operations to improve client satisfaction, services and costs. Provided Technical Sales Solutioning for +$50MM opportunities in direct support of Sales Teams.
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  • International Paper
    Enterprise Manager - Telephony, Cellular And Collaboration
    International Paper Apr 2003 - Jul 2005
    Memphis, Tennessee, Us
    Developed strategies and managed services for the enterprise Voice, Telephony & Cellular Voice and Collaboration platforms until services were outsourced to EDS/HP.
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  • Alcoa
    Senior Manager - Global Network Technologies
    Alcoa Dec 1998 - Mar 2003
    Pittsburgh, Pa, Us
    Lead the global data, voice and video telecommunications programs for Alcoa-Fujkiura, Ltd before being selected to develop Alcoa's international Voice, VPN, and Video technologies strategies.
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  • Kindred Healthcare
    Enterprise Systems Manager (Formerly Vencor, Inc.)
    Kindred Healthcare Jul 1996 - Dec 1998
    Louisville, Ky, Us
    Directed the Data Center, Network and Desktop teams accountable for daily continuous operations of the enterprise clinical, financial and business systems infrastructure across +350 locations.
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  • Us Army
    Signal Officer, 1St Armored Division
    Us Army Jun 1992 - Jul 1996
    Arlington, Virginia, Us
    Provided communications systems leadership to the US Army's Computer Science School (Georgia), Divisional HQ (Germany) and Task Force Eagle's Central Command (Bosnia-Herzegovina).
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Phil Thacker Skills

Data Center Telecommunications Service Delivery Outsourcing Vendor Management Enterprise Software It Strategy Itil It Management Program Management Networking Disaster Recovery Cloud Computing Integration It Operations Wan Management It Service Management Process Improvement It Outsourcing Security Project Management Network Security Voip System Deployment Network Administration Business Analysis Vpn Managed Services Troubleshooting Firewalls Network Architecture Switches Network Engineering Team Leadership Visio Sdlc Sla Network Design Information Technology Strategy Technical Support Unified Communications Cisco Technologies Change Management Crm Business Continuity Virtualization Infrastructure

Phil Thacker Education Details

  • The University Of Alabama
    The University Of Alabama
    Electrical Engineering Technology
  • University Of Phoenix
    University Of Phoenix
    Technology Management

Frequently Asked Questions about Phil Thacker

What company does Phil Thacker work for?

Phil Thacker works for Diverge It

What is Phil Thacker's role at the current company?

Phil Thacker's current role is Managed Services Director & Cybersecurity Adjunct Instructor.

What is Phil Thacker's email address?

Phil Thacker's email address is phil.thacker@hp.com

What is Phil Thacker's direct phone number?

Phil Thacker's direct phone number is +131089*****

What schools did Phil Thacker attend?

Phil Thacker attended The University Of Alabama, University Of Phoenix.

What are some of Phil Thacker's interests?

Phil Thacker has interest in Education, Children.

What skills is Phil Thacker known for?

Phil Thacker has skills like Data Center, Telecommunications, Service Delivery, Outsourcing, Vendor Management, Enterprise Software, It Strategy, Itil, It Management, Program Management, Networking, Disaster Recovery.

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