* IT Technical Lead - Lead of a team of IT Field Engineers located across the nation. Maintaining quality of field/client services and standardization of servers and systems in the field. Close interaction with company's clients and company management.* IT Field Engineer - Provide in-depth Engineer support for client utility maps and upgrades. Development of regional images and updates. Extensive usage of Symantec Ghost for development of images imposing standardization and conducting rollouts for company's regional offices. Prioritize tasks and duties to ensure high-quality of service is available.* Systems Administrator - Maintain and upgrade all company hardware and software. In-depth usage of Domain Controller, Exchange Server, Citrix / Terminal Server, SQL Server 7.0, Crystal Reports, Firewall & VPN control, Daily Data Backup, Internet usage control, employee technical training and development of company Intranet site.* Network Systems Engineer - IT Inventory controller, part of team development of CHCSI-II project, onsite technical assistance on military bases country wide. Client side maintenance for CHCSI-II program.* IS Coordinator - Helpdesk support. MS Exchange Server account maintenance, network infrastructure support, designed company documentation and templates, employee technical training, printer repairs, tested new technologies before deployment.
Listed skills include Software Documentation, Troubleshooting, Servers, Integration, and 27 others.