▪ Manage roughly 40 - 60 Fire Safety Projects▪ Verify scope of work and customer information are set in database (Sedona) ▪ Review job tasks and ensure they are accurate and up to date▪ Work directly with project managers scheduling and the time management of technicians from start to completion ▪ Review technician job reports to ensure they are accurate, up to date and get uploaded into database▪ Coordinate with customer and project manager on all new installations and system upgrades▪ Create purchase orders for permits, materials and supplies ▪ Facilitate the ordering of special equipment (Lifts, trenchers, excavators, etc.) ▪ Collect information from customers for installation▪ Schedule installations and inspections with customers (residential and commercial)▪ Work with purchasing and warehouse departments to ensure all parts are ordered, staged and ready for technicians ▪ Create, collect, and verify down payment and final payment invoices for customers on new jobs and inspections, and answer questions customers may have about invoices▪ Confirm with technicians and central station that systems are communicating properly ▪ Following up with customers to ensure 100% satisfaction with new installation and services▪ Confirm account executives are promptly informed with any issues on jobs or if change orders are needed▪ Work with the designer to verify we have proper plans to submit to the city for approval▪ Work with each city to ensure proper documentation is submitted for plan review and permit applications for each job, as needed▪ Attend weekly meetings with project manager and department manager to analyze job progress, job profitability and department goals

04/2016 - 6/2019/Superior Feed Ingredients - Customer Service▪ Set up sales and purchase contracts for commodity trades for brokers▪ Schedule freight haulers for product pick-up and delivery to customers▪ Data entry, entering trades, account payables and account receivables into Smartsoft grain software08/2013 - 6/2019/Restaurant Recycling Inc. - Route Manager▪ Manage route drivers and their daily schedules, needs, and problem-solving▪ Assisted drivers with mapping and routing their daily routes to make their daily operations more efficient▪ Tasked with making sure route drivers spreadsheets were current and on-time for drivers to complete theirscheduled routes daily▪ Traveled bimonthly to Michigan for meetings with our drivers and one on one ride along in their truck▪ Worked on customer relations and acquiring new customers while in Michigan▪ Meet with large volume customers for price and contract negotiations▪ Updated and created spreadsheets for individual routes monthly costs▪ Utilize QuickBooks for all accounting

▪ Managed up to 20 employees and daily operations▪ Created schedules and delegated employee’s daily jobs and responsibilities▪ Responsible for billing accounts payable and accounts receivable▪ Bid jobs and provided estimates while working closely with homeowners and contractors in choosing their flooring needs as well as providing insurance information▪ Built strong relationships with custom builders and trained employees to meet their specific expectations▪ Administer interviews and responsible for hiring potential new employees▪ Handled employee discipline actions▪ Data entry using QuickBooks Pro, Microsoft Office, and Flooring Estimator computer software programs▪ Installed flooring product featured in Street of Dreams for multi-million dollar homes throughout thePortland Metro area, Bend, OR and Washington

▪ Bid jobs and provided estimates to customers▪ Sold and installed blinds and shutters▪ Pull orders and organize stock▪ Installed window product featured in Street of Dream for multi-million dollar homes throughout the Portland and surrounding areas including Bend, OR and in Washington State