• 2022 | 2023 | 2024 President’s Club Award 🥇 • Establish performance metrics and oversee strategy to ensure alignment with KPI targets for Recruiter accountability.• Create and conduct Business Reviews for Executive Leadership with Google and Randstad Sourceright to showcase attained metrics, identify areas of opportunity, and provide solution-focused delivery plans.• Provide training, coaching, and employee development to increase efficiency and improve production.• Champion Diversity, Equity, and Inclusion efforts by crafting recruitment strategies for utilization across teams.• Develop specialized sourcing initiatives for focused locations based on quality and representation.• Implement audit framework to ensure process adherence and quality assurance.• Meet with Stakeholders and Hiring Managers to validate appropriate role prioritization based on job level, domain, product alignment, and team needs.• Leverage data-driven market insights to influence decisions and carve a clear path towards achieving client goals.

• Provide full-cycle recruitment focused on IT, Engineering, and Financial Services• Utilize multiple recruitment platforms to source and identify viable candidates with specific skill-sets• Develop and maintain a network of contacts to generate referrals• Build active and passive candidate pipelines with transferable experience for focused job titles• Write detailed job descriptions and post new positions across multiple job boards • Review resumes, screen, interview, make offers, negotiate compensation, and onboard candidates• Manage the scheduling and logistics of all interviews between candidates and clients• Perform database management with CRM (Bullhorn) to ensure all required activity metrics are met and identify areas of opportunity to increase performance• Meet with management to track progress and analyze recruitment efforts

Provide professional guidance and advice to help businesses improve efficiency, enhance operations, and drive profitability. Our Mission:*Support the overall strategic directives of a specific department through targeted, cultural change. *Learn to manage and proactively plan for large-scale changes.*Build high-performing organizations that attract and retain engaged, motivated, productive, and diverse talent by cultivating leaders who inspire inclusion and champion diversity.*Accelerate the achievement and effectiveness of high-performing and/or high-potential executives and leaders.*Prepare new executives and leaders for the social, cultural, and professional components of their roles.*Empower departments to create new opportunities for growth by combining best practices from lean startup, design thinking, creativity tools, strategic communications, and innovation research.*Address the challenges that impede individual and organizational effectiveness.*Resolve suboptimal team performance or dynamics and restore high performance. *Establish priorities that are essential to an organization's mission and reflective of the changing environment. *Enhance the ability to quickly fill senior-level positions by proactively identifying key roles and talent.

• Supervise and lead a team of Sales & Recruitment consultants in a 360 capacity specializing in Microsoft Azure – Big Data• Coordinate and manage the recruitment process from start to finish ensuring proper coverage of job orders, lead generation, gathering market intel, earning referrals, and establishing strong relationships• Setting and monitoring team targets which include specific KPI’s & metrics to drive activity, maximize opportunities, and establishing our brand as the market leader for IT recruitment• Conduct market research to identify prospective clients & candidates within a specific geographical area• Help consultants build both active & passive candidate pipelines and create client target lists / sales strategy• Assist consultants with client intake calls, contract negotiation, counter offers, and overcoming challenges

• Helped open a brand-new office from scratch as the first W-2 employee in the NC Triad• Developed our book of business through strategic planning, client prospecting, market analysis, target marketing, and community involvement• Established our brand in the marketplace as a trusted & loyal business partner by providing an unmatched customer-centric approach and white glove treatment• Leveraged client relationships to earn repeat business, referrals, and introductions with other departmental leaders to identify additional business opportunities

• Performance Forum Award Winner (top 1% in company) exceeding goals across all metrics • Successfully manage full-desk operation which includes business development and recruiting for temp, temp-to-hire, and direct hire positions• Generate new business opportunities from a combination of prospecting, cold-calls, referrals, and deepening current client relationships • Exceed Gross Margin and Revenue goals by consistently managing the sales process: identifying key decision makers, establishing rapport, uncovering pain points, building value, overcoming objections, negotiating pricing proposals, and closing • Build strong candidate pipelines for focus job titles by utilizing multiple recruiting & social media platforms, job postings, and strategic sourcing activities• Effectively recruit, interview, coach, and develop top candidates to fill open orders & skill-market current, previous, and potential clients • Train new internal employees in all facets of the Staffing industry and how to best represent Randstad as the market leader and top choice for Office & Administrative positions• Spearhead creating marketing campaigns designed to attract the interest of potential clients and open dialogue to share value proposition, identify business opportunities, and schedule face-to-face meetings with Executive & C-Level Leadership teams• Manage branch operations for all clients, employees, and candidates to ensure compliance requirements are satisfied on a daily basis

• Facilitate classroom style training on products, sales techniques, enhancements, etc.• Host weekly sales training webinars for new employees• Develop and maintain training tools, including worksheets, templates, databases and reports• Facilitate role play sessions• Use a variety of instructional methods to ensure maximum delivery effectiveness• Manage testing and performance for all sales new hires while in training• Monitor trainees’ knowledge before and after training to help determine follow-up training required• Provide mentorship, continuing education and ongoing training for existing employees• Work closely with management in the employee evaluation process to identify skills and areas of opportunity• Work one-on-one with trainees to reinforce skills taught during training sessions• Utilize established curriculum and assist in developing new educational materials• Update policies, procedures, and operations manual to ensure relevance

• Facilitate classroom style training on POS navigation, sales techniques, and processes• Identify learning performance gaps in store systems knowledge, skills and processes • Recommend new store systems training initiatives and work with functional teams, and SMEs to develop and implement • Design and Develop systems and process learning solutions focused on the TMX Finance brand • Develop course curriculum and courseware including lesson plans, outlines, end-user documentation, exercises, assessments and evaluations • Maintain course program content with periodic updates and revisions to ensure materials are current and continue to deliver required results

• Manage all store operations to ensure that sales transactions, customer payments and collection activities are properly performed in accordance with the Company’s operations procedures and all applicable laws• Increase store profitability through customer relationship development, community involvement, marketing, soliciting new business sources, employee training and managing all store operating expenses• Coach, lead and develop all team members to maximize their performance potential• Direct, prioritize, delegate and supervise the work of all store employees• Determine and/or approve loan values based off of a comprehensive vehicle appraisal• Collaborate on recruitment efforts for position openings• Interview and hire qualified candidates, as well as train current staff on company policies and operational procedures• Prepare and analyze company reports and communicate information necessary to various levels of management