First as COO and then leading IAG's Satellite business division (IAG's end-to-end disruptor business), I've been responsible for the strategy and P&L, launching disruptive business models to market and embedding a start-up culture, alongside leading IAG's largest partner business, driving substantial improvements in the technology, customer metrics and financial performance.

In my last role, I was Managing Director of RSA's £400m direct to consumer business in the UK, More Than, leading a restructure of the business, strong improvements in the customer experience and employee engagement metrics, and achieving the best financial performance in a decade. This followed roles leading Strategy, Marketing & Customer in both the Scandinavian and International business divisions, and as Group Head of External Communications where I lead the Company's media, public affairs, and CSR programmes across its 32 markets.