Leader for software sales, renewal and channel management. I’ve managed SaaS and on-premise renewal teams while driving strategic initiatives that resulted in reduced churn and increased customer retention in a highly competitive market. I hire and lead high producing team members and collaborate with diverse cross-functional departments including sales, finance, operations, marketing, and customer success. My hands-on management style and analytical proficiency lead to accurate forecasts and on-time renewal transactions resulting in consistent revenue recognition that meets or exceeds expectations.RENEWAL SUCCESS & LEADERSHIP:• Achieved 90%+ customer-retention rate for an annual renewal pipeline that included most of the Fortune 50 plus thousands of commercial, SMB, federal, and state/local government accounts.• Increased per account spend through with an emphasis on upselling advanced levels of support services and closing prepaid multi-year renewal commitments.• Led strategic negotiations with top customers that secured forecasted on-time $1M+ renewals.• Collaborated with account teams that provided access to executive decision-making contacts and incremental revenue opportunities.• As a result of channel partner revenue growth and expansion, promoted to renewal management role in 2016 and achieved President’s Club for four consecutive years.CHANNEL PARTNERSHIPS:• Tripled Channel Partner Network Membership within the western region that resulted in a 46% increase in channel revenue and a management promotion.• By conducting face-to-face training, partner coaching, and jointly sponsored events, I tripled Centrify’s channel partner network membership resulting in a 46% increase in channel revenue.• Partner relationship management led to revenue growth and expansion and a leadership promotion.• Coached, mentored, and served as a business advisor to partner account sales teams through joint customer calls, regional trainings, and events that led to improved performance.ACCOUNT MANAGEMENT:• Hands-on sales prospecting and all aspects of business development for start-up companies. • Direct sales for a newly funded provider of security and identity management solutions targeting verticals in financial, healthcare, manufacturing, and entertainment resulting in new regional sales revenue of 90% over three years.• Closed sales to over 150 top accounts including Union Bank, NBC Universal and Cricket Communications.• Partnered with Microsoft, Apple, and others resulting in sales to their accounts such as Disney and Warner Bros.