Hired onto the company’s cutting edge data team to provide DevOps/Cloud architecture expertise and leadership for the company’s future in data services.LEADERSHIP-------------• Restructured project management/agile processes within first two months for 80% increase in accuracy of sprint burn-downs & improved morale• Improved transparency/communications with executive tier by restoring agile ceremonies and additionally implementing weekly status meetings/reports• Overhauled Jira for better visibility and introduced progress checks leading to 27% increase in velocity• Overhauled engineering roadmapping systems/processes (using ClickUp) allowing team to better plan milestones and more accurately forecast releases• Lead efforts to improve development discipline around code quality and testing, leading to a 18% reduction in code review timesTECHNICAL------------• Replaced the CI/CD system for much faster round trip development, better automated testing and less reliance on external teams• Introduced operational observability by implementing Grafana to provide centralized telemetry for the product• Implemented serverless infrastructure for powering the data pipeline on ephemeral EMR clusters along with automation to manage costs and alert on anomalies• Converted many hand-built portions of the product to IAC using Terraform and Serverless Framework• Implemented Rundeck to enable self-serve automation of myriad tasks for multiple teams

After years of mixed results from a turnstile of contractors, Verana hired Phil to build an internal DevOps team and improve the company's infrastructure and related processes.LEADERSHIP-------------• Hired and managed a team of five engineers and a release manager, eliminating reliance on contract employees, saving ~50% in costs while improving productivity.• Inherited a 6-month-overdue AWS migration project with low morale and only 60 days to meet a critical deadline. Improved communication via myriad channels, made design decisions to remove unnecessary work from scope. Negotiated a company-wide architecture freeze to mitigate risk. Project was ultimately delivered on time.• Lead multiple initiatives to lower AWS costs. Despite Verana tripling Engineering headcount over the year, efforts resulted in a 40% reduction in monthly spend.• Created a DevOps support system, reducing MTTR by 31% and improving satisfaction ~30%. Built a custom Slack app for submitting Jira tickets which was later adopted by several external teams. Set up automated alerting on tickets based on age/activity. Implemented a "Goalie" system to rotate a point person for handling DevOps support requests.• Acted as AWS liaison, negotiated an Enterprise Discount Program, arranged multiple technical deep dives, POC/viability discussions, well architected reviews and more for multiple teams.• Championed serverless development/architectures by leading learning sessions, creating documentation and sample code…leading to it becoming the defacto standard for all new development.TECHNICAL------------• Built a workflow for data teams working with Jupyter notebooks using EMR Studio thereby reducing costs tens of thousands/mo while helping Verana scale better in the long run• Trained the team on using Terraform/Terragrunt for IAC• POC’d and lead a project to implement Cloud Custodian for compliance-as-code

Introduced countless technologies and processes facilitating higher output and more efficient delivery of software and business value. Examples below often included reference implementations and training team members on usage and best practices.LEADERSHIP--------------• Led multiple engineering-wide efforts to lower AWS costs resulting in 60% decrease• Implemented formal Scrum/Agile framework within engineering and trained staff• Implemented many custom workflows in Jira to model processes and ensure compliance• Created a support system using Jira/Opsgenie/Slack reducing untracked support work by nearly 100% and increasing team productivity through less distraction• Introduced several modern developent frameworks and trained teams on best practices (Serverless framework, Docker/ECS, Step Functions...) Now the company standard for development.TECHNICAL------------• Rebuilt entire AWS footprint using IAC principles• Implemented/championed multitude of microservice solutions which now serve as the foundation for all company product offerings• Rebuilt CI/CD system using Bitbucket pipelines• Built an API with step functions backend for running jobs on ephemeral EMR clusters, reducing EMR costs 80%• Built an API with step functions backend for orchestrating work on massive EC2 instances ephemerally with <20 second start times, reducing EC2 costs 70%• Built out a full Airflow implementation (via Docker on EC2) with AWS autoscaled workers• Implemented Terraform (with Terragrunt) for IAC and trained staff• Implemented Rundeck for self-service automation operations with countless jobs developed for various teams

Hired to bring a DevOps mindset and practices to an established company with traditional approaches to IT and Development. Key responsibilities include implementing modern provisioning, configuration and release management processes and techniques, as well as leading the migration to the AWS cloud. Committed to improving the overall software development lifecycle (SDLC), implementing agile tooling and methodologies, as well as championing sound development practices.• Built AWS VPC private cloud for production and development environments utilizing EC2, Auto-Scaling, ELB/ALB, RDS, S3, ECS, EFS, SQS, Lambda, Step Functions and more• Implemented CI chain using technologies such as Jenkins, TeamCity, RunDeck, BitBucket, Selenium grid and more• Implemented Chef to provision and manage configuration of 95% of infrastructure• Implemented RunDeck for orchestration of deployments and ad-hoc automation• Implemented a functioning DR environment in AWS within two months of being hired, where two prior attempts had failed and the project was a year overdue• Implemented and championed tooling to better monitor and troubleshoot infrastructure such as NewRelic, OpsGenie, CloudWatch, Papertrail (syslog) for better diagnostics and predictability• Implemented or refactored several products using Docker and Serverless framework, being the primary driver of adoption and training the development team• Planned and purchased Reserved Instances (RI) for 36% cost savings over on-demand• Designed, developed and implemented custom solutions for managing AWS costs, saving another 20% over the the existing on-demand/RI blend• Implemented and championed tooling to better facilitate collaboration such as Jira, Confluence, Slack and Zoom to improve collaboration and speed of development• Was made Scrum Master by senior management given a skill for designing efficient process. Implemented countless improvements in process and visualization of work

Brought on board for a strong interest in and aptitude for all things scripting & automation. Solely responsible for all application deployments and development of deployment tooling for several disparate products in a fast-paced agile and continuous delivery environment. Designed and implemented formalized processes around deployments to ensure data integrity and high availability. Instituted a formal DevOps development process using many development best practices in everything from version control to release of new tooling. Works with an ever changing and extremely wide range of technologies on a constant basis.Development Technologies+ Ruby, Powershell, VBS, Batch/Bash, Some Rails+ Opscode Chef+ Vagrant/Berkshelf (VirtualBox/VMWare/AWS)+ Rundeck+ DVCS (Git/GitHub, Mercurial/Kiln)+ TeamCity CI build server+ Jira/Confluence+ HTML/CSS/SEOInfrastructure Technologies+ Amazon AWS (EC2, S3, SQS etc...)+ Windows Client/Server OS+ Mac OSX+ Linux/Ubuntu Client/Server+ Active Directory / Group Policy+ MS SQL, MySQL+ IIS, Apache, Nginx, Passenger, Puma+ VMWare (Vsphere) / Citrix XenCenter+ ZenossDuties+ Release management for Rails, ASP, and native internally developed products+ Full stack automation for the Provisioning, Configuration and Deployment of physical/virtual servers and cloud instances (Bare-metal through product deployment)+ Ongoing automation and configuration management of infrastructure using Opscode Chef+ Top-tier support of internally developed products+ Active Directory management/engineering+ Develop internal tools for support teams

Lead several freelance Systems Engineering and Web Development projects for multiple small businesses with highly successful results and ecstatic customers. A partial project list includes:+ Assess problematic network, recommend Exchange hosting, migrate SBS 2003 server, restructure backups for a small yacht support business+ Complete ground-up network/systems build for a small Seattle-based PR company+ Complete systems/network restructure for another PR firm involving SBS install+ Complete website SEO restructure, improving rankings dramatically for a Seattle marina+ Complete website rebuild/restructure resulting in lower costs, greatly improved SEO rankings, more customer contacts for a women's clothing boutique

Hired originally in an IT engineering & support capacity and quickly identified several additional key business needs, leveraging previous engineering experience and learning new skills/technologies as the position evolved. Became solely responsible for the entirety of the company's IT, Web Development, Graphic Design and professional Writing and content creation needs for various marketing and public relations outlets.+ Hand-wired office for Ethernet from ground up+ Built servers and Active Directory infrastructure+ Purchased, installed, configured switches/firewall+ Built client images+ Ongoing support of systems, network, clients+ Built www.smartplug.com (HTML/CSS) from scratch+ Implemented a WordPress blogs platform+ Designed/printed all printed materials & packaging+ Content writing of all media/print/web outlets+ Installed, supported Avaya IPOffice phone system

1 of only 5 top-level engineers (and the only engineer at the global HQ) responsible for the implementation, management and support of all IT solutions across 15 offices in 9 countries for a PR company with nearly 1000 employees. Lead many large-scale IT projects often affecting all global offices and sometimes requiring travel to open new office locations, decommission old offices or move IT infrastructure from one office to another.+ Lead project to implement DFS globally+ Lead project to implement MS Forefront Security to all clients and servers globally+ Lead project to implement ISA server globally+ Lead project to implement WSUS globally+ Lead project to migrate all IT systems from a stateside PR company which WEW acquired+ Co-lead project and travelled to APAC region to architect/migrate all IT systems from an overseas PR company which WEW acquired.+ Lead projects to implement, decommission and move multiple stateside offices' IT infrastructures.+ Lead any and all scripting-based projects requiring VBScript, Batch, Kixtart etc.+ Developed and deployed countless client and server targeted scripts using SMS/SCCM, Group Policy, logon scripts and more.+ Developed and implemented backup & DRBC plans for multiple office locations+ Implemented and supported Active Directory: group policy, users/computers/OUs etc.+ Built/supported Exchange 2003-2007 servers+ Built/supported MS virtual server hosts and guests+ Built/supported client images

Lead dockhand