Phil Baculik Email & Phone Number

Monterey, CA, US

Pebble Beach, California, United States

· As a senior Guest Services Agent, promoted warm, welcoming, and professional service to our guests· Provided enhanced experience to our guests (referrals to additional services)· Ensured that both the Front Office Manager and Supervisors are kept fully aware of any relevant feedback from Guests and/or other departments· Supervised and managed efficient.

2086 Allston Way, Berkeley CA 94704-1430

· Facilitated in multiple aspects of running a hotel during the Covid-19 pandemic · Ensured health care standard requirements adherence for our guests, and employees· Focused attention on every client request and their individual needs· Worked flexible hours and wore many “hats” due to understaffing

Pleasant Hill

Assisted in merging new Estate Planning and Probate clients to the firm. Greeted guests, and helped produce new consultations. Monitored client's schedules and helped navigate appointments to better suit their needs. Controlled in-going and out-going mail services. Helped scan and file documents in the merge, placing them in the correct formatting and.

San Francisco, CA

Contributed to daily production and event marketing operations. Typed memos, correspondence and emails. Handled front desk administration tasks and office operation management. Assisted sales managers with events. Assisted with filing and distributions. Assisted client and manager relations with communications and verbal messages for larger events such as.

Rohnert Park, CA

Recent University Graduate with BA in Communications (completed courses in PR and media criticism)

Learning the pace of television in a communicative respect, with definite hands-on experience. Broadcasted Pittsburg Diamonds Baseball games to the Contra Costa County community. Edited podcasts, videos. Contributed to the smooth and timely operation of the station.

Pleasanton, CA

• Performed direct marketing
• Traveling sales representative
• Later worked independently as a customer relation representative