Philip Baskey Email and Phone Number
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IT management and guidance with a focus on insurance agency automation systems, software application implementation, conversions and use (P&C and EB), as well as ancilary systems such as document management, etc.Specialties:Vendor management, industry workflow, application implementation, compliance program development and project/portfolio management
Kwest Group
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It ManagerKwest Group Aug 2016 - PresentPerrysburg, Ohio, Us
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It ManagerKwest Group 2016 - PresentPerrysburg, Ohio, Us
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Information Technology ManagerUsi Insurance Services Mar 2016 - Aug 2016Valhalla, Ny, Us -
Information Technology ManagerBrooks Insurance Agency Feb 2008 - Mar 2016Manage effective use of technology by ensuring the ongoing availability of VMware Server environment, VMware View Desktop environment, agency management system, network, phone system, internet, email and other related elements of the technical infrastructure.• Managed and directed a virtualization project that virtualized 17 physical servers and 80 desktops, allowing quick and easily added tools and resources, and 11 new virtual servers, resulting in a $50,000 savings in future project costs.• Directed document management project that allowed us to remove almost 100 filing cabinets making us almost completely paperless and increasing efficiency across all departments.• Implementation of malware and spam awareness program resulting in a 25% click rate to a 1% or less click rate. • Creation and management of a monthly training program to focus on help desk ticket trends, cutting back certain types of tickets by 65% -
Local Technology CoordinatorMarsh Oct 2005 - Feb 2008New York, New York, UsEssential Functions and Duties• Responsible to receive, log, and resolve requests from internal users for technical support• Responsible to interface with the end user throughout the resolution process, keeping contact with the user until final resolution• Insure that all requests result in a properly documented ticket• Properly escalate as needed to second and third level technical support• Develop strong partnerships to gather and share knowledge with team members, colleagues and other technical groups.• Responsible to participate in global and regional implementations and projectsTechnical Experience• Hardware configuration, installation of desktops and laptops utilizing standard images, profiles, and checklists• Hardware support and troubleshooting for desktops, laptops and printers• Windows XP SP2Operational System support• Support for standard applications including MS Office 2003, Outlook/Exchange, Lotus Notes• Virus detection and elimination (McAfee)• Understanding of Structured cabling• Support for PBX (Telephone)• Level 1 Support for specific business based applications -
Systems Resource ManagerSwanson Services Corporation Jan 2003 - Oct 2005Managed and administered remote client equipment with banking software to include Win XP, Win 2K, Windows NT, and Win 9x machines. Managed client system resources which included installation of equipment, hardware/software troubleshooting, and equipment repair. Supported Service center with technical training and equipment inventory.• Provided customer support to 80 clients within a 4-state region. Received all trouble calls and determined user problems: printer configuration, upgrades (hardware and software), reconfiguration, debug, and performed a strict 90-day maintenance schedule.• Developed and maintained a scheduled maintenance plan to visit all 80 clients every 90 days which allowed one person to accomplish a two manager rotation saving the company over $40,000 a year.• Organized all client data into a database that allowed service center to notice a charging error that, once fixed, saved the office $25,000 a year.
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ItUs Navy 1997 - 2002Washington, Dc, UsThe Information Systems Technician of the 21st century operates and maintains the Navy's global satellite telecommunications systems, mainframe computers, local and wide area networks, and micro-computer systems used in the fleet. Administrative support is also provided with the operation of automated equipment that keeps records of personnel training, disbursement, health, assignments and promotions within the Navy. They ensure the all-important communications link between units at sea and stations ashore. The duties performed by ITs include: • designing, installing, operating and maintaining state-of-the-art information systems technology including local and wide area networks, mainframe, mini and microcomputer systems and associated peripheral devices; • writing programs to handle the collection, manipulation and distribution of data for a wide variety of applications and requirements; • performing the functions of a computer system analyst; • operating and coordinating telecommunications systems including automated networks and the full spectrum of data links and circuits; • transmitting, receiving, operating, monitoring, controlling and processing all forms of telecommunications through various transmission media including global networks; • applying diagnostic, corrective and recovery techniques to all facets of the integrated information systems; • maintaining all necessary logs, files and publications at the communications center; • providing telecommunications and computer-related training and assistance to a wide variety of personnel
Philip Baskey Skills
Philip Baskey Education Details
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Owens Community College
Frequently Asked Questions about Philip Baskey
What company does Philip Baskey work for?
Philip Baskey works for Kwest Group
What is Philip Baskey's role at the current company?
Philip Baskey's current role is Experienced IT Leader | Driving Technology Innovation | Transforming Business Operations.
What is Philip Baskey's email address?
Philip Baskey's email address is ph****@****oup.com
What is Philip Baskey's direct phone number?
Philip Baskey's direct phone number is +141924*****
What schools did Philip Baskey attend?
Philip Baskey attended Owens Community College.
What are some of Philip Baskey's interests?
Philip Baskey has interest in Children.
What skills is Philip Baskey known for?
Philip Baskey has skills like Troubleshooting, Technical Support, Management, Software Installation, Windows Xp, Customer Service, System Administration, Microsoft Office, System Deployment, Windows Server, Servers, Windows.
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