Phil Bass π²πΊ work email
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Phil Bass π²πΊ personal email
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As the way in which customers engage with your business changes, I help sales and marketing leaders to adapt, with strategies that allow them to respond in an effective way to drive growth, innovation and continued success.I am a firm believer in only delivering the right solution for customers. Leadfeeder shows you which companies are visiting your site, how they found you and what theyβre interested in.Get started in minutes with Google Analytics. https://www.leadfeeder.com/Contact me:Email: phil.bass@leadfeeder.comMobile: +353866604810*Views expressed are my own and not that of Leadfeeder*
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GtmSalesforceDublin, Ie -
Sales LeadDealfront Apr 2023 - PresentKarlsruhe, DeDealfront, the go-to-market platform for Europe, gives sales and marketing teams the data, applications and insights they need to win. -
Seed InvestorLingo Apr 2023 - PresentParis, Fr -
InvestorSmarketing Cloud Apr 2023 - PresentDublin, Leinster, Ie -
InvestorBoxabl Jan 2022 - PresentNorth Las Vegas, Nv, Us -
Sales DirectorPapillon Jet 2023 - PresentPapillon, Dublin's premier private jet charter company,provides the highest caliber of service and sophistication.Our team has years of experience in the luxury transportation industry, providing private jet solutions to clients who value convenience, speed, privacy, and style. π©οΈ -
Sales ManagerLeadfeeder Jul 2021 - PresentHelsinki, Uusimaa, Fi -
Senior Business Development Manager πLeadfeeder Jul 2019 - Jun 2021Helsinki, Uusimaa, Fi -
Business Development Manager πLeadfeeder Aug 2018 - Jul 2019Helsinki, Uusimaa, FiI am part of the growing UK team at Leadfeeder! We now have over 70+ employees working from over 10 different countries. We are a Finnish startup enabling sales and marketing professionals to integrate web insights and google analytics intelligence into their processes. -
Team Lead And Strategic Account DirectorOracle Feb 2018 - Jul 2019Austin, Texas, Us -
Team Lead And Senior Account ManagerOracle Jun 2017 - Feb 2018Austin, Texas, UsPart of Oracle's Commercial Team, responsible for selling Customer Experience (CX) solutions into all companies in the UK. I specialise in CX (Commerce/Marketing Service, Sales Cloud) -
Account Manager | Cx Service | Saas ApplicationsOracle Apr 2016 - May 2017Austin, Texas, UsMy role is to advise companies in the UK and Ireland with regards to Oracle's CX cloud solution, with expert knowledge on Service Cloud.I currently work with companies (smb) across a multitude of industries helping them to deliver exceptional customer service. Through the use of Oracle Service Cloud I endeavor to help your business grow, increase profit, reduce costs and raise the level of customer satisfaction. -
Sales ManagerSite Analytics Limited/Lead Forensics Sep 2015 - Apr 2016Lead Forensics is B2B software for turbo-charged lead generation. Identify B2B sales leads you never knew you had.
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Sales Manager (β Services For Business)J2 Global Feb 2014 - Jun 2015Los Angeles, California, UsManaging j2's European Outbound Sales Team.My current position is one a top seller who helps resolve issues, answer rep questions. The lead will help in the training and coaching of sales reps. Leads will help drive performance and conversion and raise the level of other reps. Job Duties:- Managing all the Salesforce Queues- Mentor new agents.- Assist in the coaching and development of reps.- Answer all product or service questions, or review any account issue brought to you by your sales teams.- Handle interviews- Reports directly to the VP and the Call Center Manager -
Corporate Sales & Account ManagerJ2 Global Nov 2013 - Feb 2014Los Angeles, California, UsJ2 Global, Inc. (NASDAQ:JCOM) provides outsourced, value-added messaging and communications services to individuals and businesses worldwide.www.efaxcorporate.comThe key objective of the Corporate Inside Sales Advisor is to grow incremental sales across multiple product solutions and to drive cross sales between j2 products within the same sales call My role as at βeFax Corporateβ is to set up a new International βEMEAβ Sales Department working closely with the VP and Call Center Manager, the Corporate US Department, and the Irish Marketing team. Any other key objective would be to grow incremental sales across multiple product solutions and to drive cross sales between j2 products within and to:Effectively qualify inbound leads by call and email to uncover prospectβs needs through the use of rapport building, probing, and discussing j2 solutions ultimately developing enough interest to close the sale or generate a follow-on sales presentationWork on outbound programs (calls and emails) & on Google Internet advertisement campaign to generate new leadsWork in collaboration with overall American Corporate Sales TeamProvide input and keep informed of demand generation activities by Corporate Marketing teamAchieve and exceed prospect, lead and sales targets on a monthly, quarterly and annual basisWork to identify and implement new and improved prospecting presentations, sales tools and information to help in improving sales performanceWork with colleagues, immediate supervisors to ensure that proven sales techniques are followed and enhancedAssume additional initiative and responsibilities as required -
Inside Sales RepresentativeJ2 Global Jul 2013 - Nov 2013Los Angeles, California, UsSales for a top cloud computing company on the French and UK market. -
Senior Customer Service Advisor/Resolution SpecialistJ2 Global Aug 2012 - Jul 2013Los Angeles, California, UsTechnical- Provide Resolutions for Customer issues- Second Level Tech Support- Follow thorough troubleshooting procedures of Product, Website, Application and IVR issues- Escalate tickets to appropriate departments- Provide feedback to customers and agents on resolved issues- Additional responsibility and access to various additional support toolsCustomer Support- Accept escalations from irate customers- Provide coaching feedback to agents and identify problems- Assist customers with severe technical issuesTraining- Train the new hire - Coach and develop colleges - Peer to peer monitoring -
Customer Service AdvisorJ2 Global Feb 2011 - Aug 2012Los Angeles, California, UsJob Duties:-Responsible for answering customersβ technical calls efficiently, accurately and in a professional manner using excellent customer service skills.-Responsible for contacting customers re customer service issues specifically with a view to retaining customers or checking for potential fraud-Assume responsibility for learning, in detail, about company products and using this knowledge to solve customersβ technical problems and seeing these through to completion.-Growing customer relationships through the sale of other j2 products and seeing these through to completion.Maintain client work schedule and service level requirements.-Identifies and records all customer calls and provides troubleshooting aids to assist colleagues in solving problems for the future.-Provides comprehensive quality feedback and suggestions on training needs, other improvements and quality shortcomings to their team supervisor.-Report accurately on calls inbound and outbound, record calls and call details on company systems -
Sales ManagerInfinity Bpo Ltd 2006 - 2007Infinity Contact Maker & BPO is a leading call centre located at the heart of the Ebene Cyber City in Mauritius. Infinity employs over 800 collaborators deployed in Mauritius and throughout the worldKey Roles and Responsibilities in Infinity: β’ Assisting in the supervision of Telesales staff to deliver sales to target.β’ Ensure the sales/telesales activities are planned and projected to support the revenue targets through the effective use organisation and distribution of leads.β’ Improving conversion rates per call.β’ Making weekly reports on my team.
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Sales Development SpecialistInfinity Bpo Ltd 2005 - 2006-Meet and exceed sales and productivity targets.-Conduct both inbound and outbound sales calls and presentations to existing and potential new customers.
Phil Bass π²πΊ Skills
Phil Bass π²πΊ Education Details
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Dublin Business SchoolMarketing And Digital Media -
Adventist CollegeStatistics And French Literature
Frequently Asked Questions about Phil Bass π²πΊ
What company does Phil Bass π²πΊ work for?
Phil Bass π²πΊ works for Salesforce
What is Phil Bass π²πΊ's role at the current company?
Phil Bass π²πΊ's current role is GTM.
What is Phil Bass π²πΊ's email address?
Phil Bass π²πΊ's email address is ph****@****cle.com
What schools did Phil Bass π²πΊ attend?
Phil Bass π²πΊ attended Dublin Business School, Adventist College.
What are some of Phil Bass π²πΊ's interests?
Phil Bass π²πΊ has interest in Human Rights, Poverty Alleviation, Education, Health.
What skills is Phil Bass π²πΊ known for?
Phil Bass π²πΊ has skills like Sales, Management, Crm, Online Marketing, Customer Service, Customer Retention, Social Media, Call Centers, Sales Process, Marketing, Team Leadership, Salesforce.com.
Who are Phil Bass π²πΊ's colleagues?
Phil Bass π²πΊ's colleagues are Yaswanth Nallamothu, Satabdiya Roy, Kyra Clarke, Ed D., Krishnan Nagarajan, Santosh Goud Myadala, Faizan Amjad.
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