Nutraceutical packaging industry professional; 12 years of experience in consultative packaging sales. Areas of expertise include planning and providing contract packaging services to nationally recognized brands sold through Direct Sales, Infomercials, Retail Stores and Warehouse Clubs. - Daily Vitamin Packets / Sachets - Blister Cards - Powder Pouches - Stick Paks - High Viscosity Liquid Packs

Fidelity National Title - Technology and Software Division / Property Insight develops and provides proprietary software used by several major Title Insurance companies. Black Knight recently acquired Property Insight.• Responsible for 23 customer locations across Southern and Central California. Managed on-site customer software and hardware rollouts including training, follow up visits and continued service and support. Monitor customer, market and competitor activity and provide… Show more Fidelity National Title - Technology and Software Division / Property Insight develops and provides proprietary software used by several major Title Insurance companies. Black Knight recently acquired Property Insight.• Responsible for 23 customer locations across Southern and Central California. Managed on-site customer software and hardware rollouts including training, follow up visits and continued service and support. Monitor customer, market and competitor activity and provide feedback to company leadership• Managed the software training team which included the scheduling of classes and the creation and modification of training materials. Implemented internal processes to ensure training procedures are followed accurately and documented• Regularly interacted with clients and internal personnel on the Vice Presidential, County Manager and Operational Manager levels. Provided feedback and recommendations to the customer concerning their staff’s training needs.• Executed Long-term contracts, service level agreements, marketing strategies, pricing of software and services and the maintenance of existing accounts.• Held numerous comprehensive software training classes for large groups in classrooms, conference rooms and open office environments. Provided direct technical support and training over the phone, remotely and on-site.• Performed regular site visits in order to maintain customer relationships, retention, brand building and education on software, products and services.• Organized the proper internal departments and personnel to resolve any software or service related concerns the client may have.• Communicated new software and service offerings to existing clients.• Converted major title companies from their existing competitor software and data source over to Property Insight’s, ultimately increasing revenue.• Recognized for the strength of my customer relationships and promoted multiple times. Show less