• Responsible for lifecycle management of any and all medical devices and systems such as imaging, life support, dialysis, and monitoring to include physical and network support• Participated in healthcare staff sessions to provide customer feedback, technical support, and recommend new medical equipment for data supporting equipment issues, replacements, and cost factors or biomedical operating systems• Talented in independently prioritizing healthcare customer service work flow… Show more • Responsible for lifecycle management of any and all medical devices and systems such as imaging, life support, dialysis, and monitoring to include physical and network support• Participated in healthcare staff sessions to provide customer feedback, technical support, and recommend new medical equipment for data supporting equipment issues, replacements, and cost factors or biomedical operating systems• Talented in independently prioritizing healthcare customer service work flow including work queue management• Managing installation or upgrade projects for biomedical information systems, backup servers, other communication systems and other medical devices and systems• Monitored medical equipment and system performance, executed preventative maintenance and repair on equipment, analyzed, and evaluated medical equipment problems• Responsible of record maintenance history, service, and file management of equipment using Computerized Maintenance Management System (CMMS)-TMA System software program• Collaborated and provided services to doctors, nurses, clinicians, and field technicians to troubleshoot errors and failed testing, and performed investigational testing accordingly on medical equipment• Educate and inform doctors, nurses, lab technicians, and appropriate healthcare staff personnel about the proper use and maintenance of medical instruments. • Maintains state of the art knowledge in medical technology, including scientific advances, network protocols, and vendor changes Show less

• Monitored and performed diagnostic, installation, troubleshooting, and hardware & software repair on HTG Molecular Diagnostic gene sequencing instrument platforms (HTG Edge and EdgeSeq)• Strong molecular biology laboratory skills, including assay techniques such as gene expression assays, array-based assays, PCR, real-time PCR, and Next Generation Sequencing (NGS) applications.• Conducted research and development activities with senior scientist on the engineering aspects of the… Show more • Monitored and performed diagnostic, installation, troubleshooting, and hardware & software repair on HTG Molecular Diagnostic gene sequencing instrument platforms (HTG Edge and EdgeSeq)• Strong molecular biology laboratory skills, including assay techniques such as gene expression assays, array-based assays, PCR, real-time PCR, and Next Generation Sequencing (NGS) applications.• Conducted research and development activities with senior scientist on the engineering aspects of the biomedical systems• Designed and developed medical diagnostic and clinical instrumentation, equipment, and procedures, utilizing the principles of engineering and bio-behavioral sciences• Software verification and system performance on automated instrument platforms to implement test cases and provide user feedback• Prepared technical reports, file management, work summaries, and quantitative analysis to create Design History Files (DHF) as a part of Product Lifecycle Management (PLM)• Lead cross functional activities, effectively working with other functional areas including Research and Development, Manufacturing, Commercial Services, Regulatory Affairs, Quality Systems, and Biostatistics• Advised and assisted in the application of instrumentation in clinical environments Show less

•Responsible for conducting real time stability testing on over 240 Ventana/Roche product line to support on-market commercial activities, extend product expiration dating on system consumables on new and legacy products•Cross functional training with Systems Integration on new platform design, product improvements, validation, calibrations, and designs on new platform instruments•Revised protocols/procedures in a timely matter and have them approved by Quality and Regulatory to support… Show more •Responsible for conducting real time stability testing on over 240 Ventana/Roche product line to support on-market commercial activities, extend product expiration dating on system consumables on new and legacy products•Cross functional training with Systems Integration on new platform design, product improvements, validation, calibrations, and designs on new platform instruments•Revised protocols/procedures in a timely matter and have them approved by Quality and Regulatory to support Product Lifecycle launch dates•Conducted assay experiments using tailored protocols on automated immunohistochemistry and in situ hybridization staining platforms•Reviewed and scored staining on IHC/ISH tissue slides under the microscope with pathologist, scientist, histologist, and quality engineers and performed investigational testing on product launch antibodies and biomarkers•Prepared technical reports, file management, work summaries, and quantitative analysis to create Design History Files as a part of Product Lifecycle Management•Writing and executing IQ/OQ protocols and ensure that test validation process are to assess performance against design specification and assessment of system interactions•Trained new team members and provide day to day process improvement to help maintain lab operation work flow and compliance with regulations •Field Application/Engineering Specialist training experience to performed Preventative Maintenance and Level One diagnostic, installation, troubleshooting, and hardware & software repair on Ventana systems & instruments: BenchMark XT, ULTRA, Special Stains, and NexES Special Stains. Monitored equipment to ensure system performance with daily operational reports•Revised operating procedures and microbial testing on Reverse Osmosis-Deionized (RO/DI) Purified Water System in Quality Improvement by addressing waste management and cost savings Show less