Philbert Wade Email & Phone Number

Irvine, California

Perform research for companies worldwide and contact corporations, schools and universities to verify employment histories, certifications and educational backgrounds.Call and verify information provided by candidates on a resume and application.Call Human Resources and perform detailed reference checks. Continue to call back until all of the necessary information is received.Compile and evaluate data from many different sources to produce the final investigative profile of the applicant.Enter and analyze customer data.Investigate and respond to customer inquiries.

United States

Verify and audit loan and title documents for accuracy.* Prepare documents to be returned to customers.* Prepare title and loan documents to be submitted to the State DMV.* Communicate with State DMV offices on various title resolution issues.* Follow up with lenders for titles.* Provide follow-up and resolution for active escalations with our lenders and our customers.* Responsible for mitigating fraud.* Update internal processes to accommodate any state guideline changes as they become known.* Demonstrate the ability to communicate well within the team and also our vendor and lending partners.* Update customer files and records in the company's customer database.* File paper titles, scan documents and other administrative department support as needed.

United States

Verify and audit loan and title documents for accuracy.* Prepare documents to be returned to customers.* Prepare title and loan documents to be submitted to the State DMV.* Communicate with State DMV offices on various title resolution issues.* Follow up with lenders for titles.* Provide follow-up and resolution for active escalations with our lenders and our customers.* Responsible for mitigating fraud.* Update internal processes to accommodate any state guideline changes as they become known.* Demonstrate the ability to communicate well within the team and also our vendor and lending partners.* Update customer files and records in the company's customer database.* File paper titles, scan documents and other administrative department support as needed.

United States

Verify and audit loan and title documents for accuracy.* Prepare documents to be returned to customers.* Prepare title and loan documents to be submitted to the State DMV.* Communicate with State DMV offices on various title resolution issues.* Follow up with lenders for titles.* Provide follow-up and resolution for active escalations with our lenders and our customers.* Responsible for mitigating fraud.* Update internal processes to accommodate any state guideline changes as they become known.* Demonstrate the ability to communicate well within the team and also our vendor and lending partners.* Update customer files and records in the company's customer database.* File paper titles, scan documents and other administrative department support as needed.

Sant Ana, Calif

• Provides support to Escrow department by assisting with customer service and administrative duties related to escrow processing. • Process/prepare Settlement Statements;• Process Funding Conditions;• Prepare loan docs for execution,• Reviewing and Clearing Title/Curative; Order Demands• Review and package docs• Balancing; Handling of Funds for Escrow Closings,• Pre-closing maintenance and post-closing follow up on assigned files.• Strong customer service orientation• Strong Computer Skills • Detail orientation• Excellent verbal communication• Problem solving skills - Strong organizational skillPerforms secretarial and clerical duties to assist in the gathering of information - Answers phones, places calls and email for various information needed for escrow closings.

1920 Main St, Irvine Ca 92614

•Research questionable determinations and consult with the Compliance Supervisor for final determination • Issue daily the Statement of Credit Denial, Termination or Change for any applicable loan files• Ensure that all HMDA related fields within the LOS have been correctly entered and completely input• Perform periodic HMDA information audits• Assist with the annual HMDA reporting process, as requested

Irvine, Calif 92606

• Pursues communication with defaulted customers utilizing predictive, preview, and manual dialing to offer potential workout alternatives accounts receivable and process payments. • Analyzes customer’s situation and collateral risk to present alternative solutions including Special forbearance Plans, Repayment Plans, Modifications, Assumptions, Pre-foreclosure / Short Sales, and Deed in Lieu• Pursues resolution on referrals of non-delinquent customers who request alternatives to allow ownership retention • Follows up to insure that all required documentation has been requested and received from the customer • Coordinates activities with Home Retention Fulfillment, to insure timely and accurate responses, decisions, and resolutions during the loss mitigation process • Provides proper and timely responses to customer correspondence in compliance with federal guidelines • Monitors all accounts associated with soldiers and sailors to ensure we are in compliance with all required guidelines • Identifies, negotiates and pursues appropriate loss mitigation option which best maximizes customer satisfaction and investor return • Determines and implements proper processes and procedures to solve customer problem and satisfy customer investor/insurer guidelines • Data integrity and MS Access is used in presenting workouts for borrowers who requests a modification or a liquidation of the properties as presentation to be sent to the Portfolio Mangers.Assists Supervisor in implementation of aggressive strategies designed to help customers who are experiencing hardship and minimize losses to 3 Point Real Estate Solution and investors.

1 Banting, Irvine, Ca 92618

Handles all of the initial processing steps of maturing a loan, including getting permission from HUD or FMNA to call a loan due and payable for reasons other than the death of the borrower. Gathers and reviews documentation on each matured loan file, including death certificates, wills, trusts, court appointments, letters testamentary, listing agreements, sales contracts, etc. Responsible for initiating, fielding and responding to all communications from borrowers or their representatives and immediately entering those communications in our Servicing System. Monitors all loans assigned to assure their timely reinstatement or liquidation for compliance with FNMA/other investor and HUD requirements and deadlines. Gather and analyze relevant factors to determine appropriate course of action to be taken on a loan level. Responsible for requesting and receiving approval on HUD extension requests which entails checking IRESS tracking steps, borrower correspondence and ensuring HUD time frames are followed. Other Maturity duties as assigned. Account Receivable and process payments. •Requested BPOs / appraisals for short-sales, loan modifications. •Processed all loan modification paperwork. Ensured complete, accurate file was delivered to underwriter.•Took an average of 80-100 calls per day

Irvine, Ca 92616

• Initiate and handle telephone contact with borrowers to gather information, account receivable and process payments. • Educate and discuss possible resolution of defaulted loans with alternatives to Foreclosure, which may include: modification, repayment plans, forbearance plans • Process and ensure strict compliance of all government sponsored programs (HAMP, HAFA).• Use effective listening skills to gather information from the caller to identify borrower’s needs and determine appropriate actions for resolution • Manage account load assignments within borrower outreach services performance requirements including timely and accurate follow-up with an individual borrower. • Maintain borrower data integrity by verifying and updating records accurately and efficientlyPrepare and submit completed workout packages. • Educate borrowers with alternatives to Foreclosure which may include Deed in Lieu or Short Sale • Ability to manage a liquidated asset and educate Agents/Brokers on Real Estate owned process • Negotiate and close chosen resolution with customers. • Ability to navigate multiple proprietary and client systems • Ability to understand and follow guidance regarding delegated authority • Ability to manipulate scenarios and provide recommendation per NPV analytics • Educates borrower on Full Spectrum Liquidation options and guides borrower and/or agent through resolution• May assist with peer coaching and refresh training Level I and Level II Associates meet individual performance goals and contribute to team and department performance

Irvine, Ca 92616

• Pursues communication with defaulted customers utilizing predictive, preview, and manual dialing to offer potential workout alternatives, account receivables and process payments. • Analyzes customer’s situation and collateral risk to present alternative solutions including Special forbearance Plans, Repayment Plans, Modifications, Assumptions, Pre-foreclosure / Short Sales, and Deed in Lieu• Pursues resolution on referrals of non-delinquent customers who request alternatives to allow ownership retention • Follows up to insure that all required documentation has been requested and received from the customer • Coordinates activities with Home Retention Fulfillment, to insure timely and accurate responses, decisions, and resolutions during the loss mitigation process • Provides proper and timely responses to customer correspondence in compliance with federal guidelines • Monitors all accounts associated with soldiers and sailors to ensure we are in compliance with all required guidelines • Identifies, negotiates and pursues appropriate loss mitigation option which best maximizes customer satisfaction and investor return • Determines and implements proper processes and procedures to solve customer problem and satisfy customer investor/insurer guidelines • Assists Supervisor in implementation of aggressive strategies designed to help customers who are experiencing hardship and minimize losses to AHMSI and investors.

Irvine, Ca 92618

• Initiate contact to customers with mortgage defaults and respond to their inquiries regarding loss mitigation options, accounts receivable and process payments. • Evaluate the customer’s financial ability, reason for default, and ability to make payment • Negotiate and formalize repayment arrangements which include verifying arrears, formulating terms of repayment, drafting • Stipulated repayment agreements, insuring that initial terms and conditions of agreement are met• Coordinate and facilitate initial loss mitigation efforts with associated departments, foreclosure counsel, investors and mortgage insurance companies• Document stipulated repayment terms, to ensure the agreements can be monitored• Communicate with attorneys on loss mitigation efforts and arrangements• Initiate and monitor research on accounts as required

Orange, Ca

• Provide field Agents with information on properties, throughout the USA, with administrative assistance • Handle a portfolio of 200 properties, proof read Purchase Agreements, HUD1 and work closely with Escrow Dept. • Coordinate with income property coordinator on leasing, management, rental collections and property management issues• Arrange any clean up, construction or any enhancements necessary to enable the effective sale of properties• Evaluate and negotiate property purchase offers researching BPO (Broker Price Opinion) and property valuation information• Monitor reimbursement of expenses to vendors, execution of contract files, documents and monthly status reports• Coordinate with income property coordinator on leasing, management and rental collections and property management issues.• Monitor legal issues and complaints against AMC on active and closed assets• Aggressively initiate the Cash for Keys program• Finding, qualifying, and setting up new agents to strengthen and enhance the REO broker data base• Transfer of REO file from marketing to post closing, coordination of closing approvals and procedures with applicable post closer• Requests recons or full appraisal whenever necessary and order title commitments and review them• Adhere to AMC policies and procedures and all state and federal regulationsBankruptcy Clerk• Coordination of bankruptcy from the foreclosures, collections and HRG department referrals• Submission and retrieval of Proof of Claim and Motion for Relief figures to the Shared Services Finance Department• Obtained the loan documents (i.e. note, deed, etc.) for referral to our bankruptcy law firm vendor• Receives, identifies and sorts all incoming bankruptcy correspondence

Automatic Vending Technology

G.E.D