Phil Bornstein Email and Phone Number
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Dynamic, experienced, knowledgeable, and motivational executive leader with over 20 years of leadership experience, including the current position of Owner / Chief Operating Officer and prior management leadership roles with ResourceOne New England. Extensive experience/expertise across multiple business units, including Business Development, Finance, Operations, Labor Relations, and others. Corporate turnaround specialist has built and maintained a year-over-year record of increasing sales, profits, and margins in fluctuating economies. Proven ability to combine strategic and tactical expertise with customer service, operations, and P&L management. Thrive in fluid environments with a combined creative-pragmatic outlook. ACHIEVEMENTS: ★ Double-digit year over year revenue and profit growth ★ Successfully renegotiated all client contracts and added services in many ★ Platinum Inner Circle Award★ #1 Sales Executive ★ Hero of Everyday Life Award★ Multimillion-Dollar Revenue Growth★ 90+% Client Satisfaction Ratings★ Game-Changing New Programs & Initiatives★ Double-Digit Profitability ImprovementsCREDENTIALS:✦ Certifications/Licenses: American College of Healthcare Executives (CHE); Registered Dietitian (RD)✦ Training: Clients for Life: Effectively Managing Client Transition - New Sales and Attitude & Action Seminar; Disability Awareness Training; Interrupting Unconscious Bias Seminar; Sales Accelerator; M62 Presentation Training; Winning Sales Presentation Skills (Mandel); Challenger Training; Strategic Sales & Conceptual Selling (Miller Heiman); Ethics in the Workplace✦ Affiliations: BOMA Boston area; Member, American Dietetic Association; Member, American Society for Hospital Material Management; Member, American Society for Hospital Food Service Administrators; President/Founder, Widener Univ. Student Chapter, American College of Healthcare Administrators; Fundraiser, American Heart Association; Volunteer, National Literacy Project & Food Bank
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Owner And Chief Operating OfficerResourceone New EnglandSimsbury, Ct, Us -
Owner And Chief Operating OfficerResourceone New England Jan 2020 - PresentFramingham, Massachusetts, UsDeveloped and implemented an operational strategy to grow business by adding a third division to the ResourceOne New England portfolio. Successfully navigated the current pandemic by adapting to client needs while maintaining a fully engaged workforce. -
Executive Vice President Of Sales And OperationsResourceone New England Mar 2017 - Dec 2019Framingham, Massachusetts, UsStabilized the organization by deploying sales, operations, and financial short and long-term strategies/objectives that increased sales, profit, and a significant reduction in debt.
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Director Of Business DevelopmentSodexo Jul 2008 - Feb 201792866 Issy Les Moulineaux Cedex 9, FrOVERVIEW:Served as the Director of Business Development for the K-12 Food and Facilities Service Market Group (2 entities) in the New England and New York regions. Oversee all business development functions and activities, including customer relationship development, key account management, contract negotiations/fulfillment, and territory expansion initiatives. Train and mentor a team of 6 sales executives in reaching and exceeding corporate goals. Develop and launch sales programs for new districts to meet their top-priority needs (e.g. Student Well-Being).HIGHLIGHTS:★ Played instrumental role in growth to $35 million over a 7-year period for both Food and Integrated Facilities Management. Secured 15 new partnerships and achieved groundbreaking 1st sale for K-12 Integrated Facilities Management in Connecticut (2013) to fuel business development efforts.★ Ranked as the #1 Sales Executive in the division for profit and revenues (2012). Surpassed sales targets for 4 years and maintained sales conversion rate average of over 45%.★ Named as the Platinum Inner Circle Award Winner for 2013, achieving 136% of target and adding more than $9.5 million in managed volume to the K-12 portfolio. Earned Hero of Everyday Life Award, 2010.★ Increased operating margins from 8% to 9.5% in targeted accounts through portfolio management and increased trade show traffic 23% by implementing all-inclusive, integrated trade show strategy.★ Selected as an early adopter and trainer for the division’s Oracle CRM integration; served on the Task Force to evaluate, select, and test CRM software.★ Achieved Challenger Trait score of 100/100 and Challenger Assessment Score of 91/100. -
Director Of Finance - Sales And MarketingSodexo Feb 2005 - Aug 200892866 Issy Les Moulineaux Cedex 9, FrOVERVIEW:In charge of all financial functions within the $250 million-plus Sales and Marketing Group, supporting over 30 Sales Executives and 9 Vice Presidents in achieving new sales booked revenues ($228 million+) and new sales net field contribution ($28 million+). Led, trained, and coached team members in meeting/exceeding goals. Managed annual budget of $13 million and provided high-level analytical support as well as territory management planning for the SVP of Sales & Marketing and SVP of Finance. Mentored, supported, and evaluated team of 5 Division Analysts.HIGHLIGHTS:★ Reached and surpassed all targets on budget of $13 million through ongoing communications and actions throughout the year, including on-target monthly reconciliations and variance reporting.★ Built and implemented comprehensive sales commission reconciliation plan to meet required Sarbanes-Oxley mandates, with the process reviewed and approved by the company auditors.★ Generated annual savings of over $38,000 through establishing control policy for field personnel regarding assets for optimizing existing property.★ Priced, negotiated, and presented multiple new sales contracts within major markets in a joint effort with the sales team. Developed unique assumptions, proposals and contracts based on company needs.★ Guided sales team to higher profit margin-potential clients by revising and deploying Health Care Sales territory management plans with updated metrics to include gross profit margin potential. Updated commission plan/methodology and enhanced performance tracking through ROI methodology for sales team
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Director, Group Internal Audit, Sodexo AllianceSodexo 2003 - 200592866 Issy Les Moulineaux Cedex 9, FrOVERVIEW:Distinguished as 1 of 5 among 112 applicants from Sodexo North America to join international Group Internal Audit team based in N.A., France, and the U.K. Participated and led both financial and operational audits of subsidiaries worldwide to ensure reliability of reporting, compliance with Group procedures, and mitigation of local risks.HIGHLIGHTS:★ Developed strategies for effective audit execution that included standardized audit engagement procedures, ethical charter and objectives, mission/vision statement, corporate response to Sarbanes Oxley readiness, and comprehensive site audit program with platform that could be used on an international basis.★ Completed North American audit missions for multiple entities, including the following: N.A. Unit Expense Reports; Outside-the-Unit Purchases; Credit Controls for newly-acquired N.A. Division; Sodexo Mexico Subsidiary; and School Services Division Audit.★ Created introductory program to train all areas of the organization on internal audit processes as a member of the 1st reconstituted group of internal auditors.
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Senior Manager, FinanceSodexo 2001 - 200392866 Issy Les Moulineaux Cedex 9, FrOVERVIEW:Directed multiple Finance areas, with a primary focus on multi-service and multi-site surveys. Prepared costing of new business consistent with business conditions of division’s specific site and general operating history. Reviewed single site/survey costings prepared by sales executives. Administered data collection for site surveys. Prepared post-audit assessments to evaluate operating performance and update general division assumptions.HIGHLIGHTS:★ Participated in over 120 survey processes, with involvement ranging from qualifying potential clients to final negotiations in which Sodexo was selected as the preferred contractor. Provided statistical and analytical support for 62 sales surveys, including multi-site, multi-core services.★ Selected as the Health Care Division Representative to provide strategic and tactical support for operations in the U.K. entity. Assisted in Sodexo’s proposal to the U.K.’s Private Finance initiative.★ Met with finance executives of potential new clients for General Ledger and Departmental Operating Reviews. Pinpointed likely inconsistencies in cost allocation methodologies that could cause improper pricing.★ Achieved 91% account retention rate through comprehensive analysis, evaluation, and recommendation of changes to 12 existing units in account retention efforts.★ Set up initial automated contractual billing and reconciliation in new accounts. Monitored period end close and provided support for new accounts during 1st and 2nd billing cycles.
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Support Services Executive For West Fl Regional Medical Center & ClinicSodexo 1999 - 200192866 Issy Les Moulineaux Cedex 9, FrOVERVIEW:Developed and implemented strategic business plans for conversion of independent operations to contract management for 6 ancillary Hospital and Clinic departments with 531 beds and an $11.5 million-plus budget. Directed, mentored, and coached team of 6 department heads and over 235 hourly associates.HIGHLIGHTS:★ Increased patient satisfaction to 90% average in multiple departments within the 1st year of operations. Improved patient satisfaction 17% through Environmental Services Program.★ Centralized transport and communications systems for support services by integrating team members, operating systems, hardware, and software into single point of contact for customers.★ Transitioned over 235 hourly and management team members from various employers to Sodexo.★ Completed JCAHO inspection with zero recommendations in all 6 Hospital departments.★ Surpassed net operating profit by 26% for FY2000 on volume of $11.5 million.★ Implemented the first Service Response Center in North America.** Held multiple prior positions with Sodexo; additional information can be provided upon request **
Phil Bornstein Skills
Phil Bornstein Education Details
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Clark UniversitySelf Designed Major - Health Care Management -
Widener UniversityHealth/Health Care Administration/Management
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Widener UniversityHealth/Health Care Administration/Management
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Widener UniversityHealth/Health Care Administration/Management
Frequently Asked Questions about Phil Bornstein
What company does Phil Bornstein work for?
Phil Bornstein works for Resourceone New England
What is Phil Bornstein's role at the current company?
Phil Bornstein's current role is Owner and Chief Operating Officer.
What is Phil Bornstein's email address?
Phil Bornstein's email address is ph****@****exo.com
What schools did Phil Bornstein attend?
Phil Bornstein attended Clark University, Widener University, Widener University, Widener University.
What are some of Phil Bornstein's interests?
Phil Bornstein has interest in Children, Environment, Education, Science And Technology, Human Rights, Animal Welfare, Wine, Health.
What skills is Phil Bornstein known for?
Phil Bornstein has skills like Budgets, Contract Negotiation, Operations Management, Team Building, Training, Customer Satisfaction, Strategic Planning, New Business Development, Start Ups, Management, Sales, Customer Retention.
Who are Phil Bornstein's colleagues?
Phil Bornstein's colleagues are Oscar Henao.
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