Phil Chang Email & Phone Number

Burnaby, British Columbia, Canada

• Streamline process and resolve the bottleneck: Increase the fulfillment accuracy by 1% (98%->99%), improve the order picking process time by 9%
• Purchase warehouse equipment - successfully reach 2nd source vendor and achieve $10K less in saving, as well as negotiate less PM rate by 6%
• Lead projects and implement continuous improvements including achieving $36K cost saving project
• Develop and implement 4 department KPIs and periodically review it. 3 KPIs achieve target and 1 fail.
• Cross-department communicating, including Purchasing, Logistic, Inventory, Finance, Planning, Production, R&D, QA, and Sales & Marketing.

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

• Supervise Warehouse Associates in accordance with plant policies and procedures to ensure all team members operate within SOPs and job safety standards.
• Responsible for shift schedule included: work station assignments/rotations, team members training, vacations and breaks, overtime assignment and shift rotations.
• Continuous improvements
• Inventory Management
• Coordinate with different departments to achieve plant's goal

Vancouver, Canada Area

• Lead 8 crews to ensure to keep smooth warehouse processes
• Key lead of “RF Gun Phase I” project in warehouse
• Cycle count, investigate the variance of inventory, report and request adjustment, analyze the trend of the rate of materials consumption and provide a purchase suggestion
• Increase the hit rate of outbound shipping orders by 80%
• Working on “Continuous Improvement” project

Vancouver, Canada Area

* Accomplishment 1. Certification: CPIM Part 1 - BSCM (Certified in Production and Inventory Management, Part 1 - Basics of Supply Chain Management), 10 Nov 2018 - 30 Nov 2021* Contribution 1. Improved warehouse process: Cut down the use of paper by 50% when recording ingredients' COA document that department QA demands from Warehouse 2. Improved.

Vancouver, Canada Area

• Contributions: 1. Built up an alert mechanism in advance when inventory is running low against the demand 2. Improved the efficiency of shipment for samples by 10%
• Operate pallet jack, and/or forklift to load / unload and transport products in a fast pace environment
• Support and prepare materials needs of production department by FIFO policy
• Group and locate merchandise in warehouse
• Lift objects up to 50 LB
• Assist in warehouse safety, cleanliness and waste disposal

Hsinchu County/City, Taiwan

• Supported warehousing efforts to move goods by hand or machine, packed/unpacked goods, supervised inventory level, analyzed inventory report, and improved warehousing processes
• Developed production plans, tracked and followed up getting delivery rate and stabilizing it at 100%
• Communicated with team members in different departments to fulfill customer orders as per requested schedule.
• Scheduled production plans in terms of different sites. This process involves assessing each cost, time, and capacity from about 100 sets of kalos-base machines in 3 plants in order to produce 50 products
• Reported to the mangers for daily, bi-weekly, and exceptional production reports
• Used programming skills to create reports efficiently resulting in some cases in doubling efficiency for planning production schedule

Hsinchu County/City, Taiwan

• Integrated information system into production process to grow efficiency
• Enacted the responsibilities as Project Assistant
• Used programming languages, like Excel PivotTable, Macro, and VB script, to create reports

English Learning, Isep, Level 5

The ISEP at BCIT is a english-learning program for academy purpose.

Bachelor’S Degree, Management Information Systems, General

Major: Information system programming, Database Design