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Senior Software Engineering Manager with over 15 years of experience delivering software solutions across industries, including industrial diagnostics, finance, medical technology, and entertainment. I have a proven track record of leading high-performing teams to build scalable, customer-centric applications that drive business outcomes.My career highlights include:* Developed Global Operations Center software for observability, alerting, and incident management across 5+ global AAA games with millions of users. This initiative reduced the average incident response time to under 1 minute, significantly improving operational efficiency.* Created proprietary cancer screening software and a secure medical record application utilizing WPF and RESTful services. These tools are now used by doctors to increase breast cancer detection in dense tissue by up to 100%, transforming early detection outcomes.* Led and mentored cross-functional teams of 10+ engineers, UX, and QA professionals, ensuring design, development, and uptime of mission-critical software systems with over 99.9% availability.* Collaborated with stakeholders, product (UX) teams, and program managers to refine features and translate insights into actionable roadmaps and bi-weekly plans, resulting in a 20% improvement in feature cycle time.Holding a B.S. in Computer Science and an MBA, I bridge the gap between engineering and executive teams to align technical strategy with business goals. I’m passionate about driving innovation, fostering talent, and ensuring product excellence to deliver world-class solutions.If you’re looking to connect or collaborate on opportunities where technology drives business success, feel free to reach out. I’m always open to networking and new challenges!
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Software EngineerAmazonIrvine, Ca, Us -
Senior Software Engineering ManagerBlizzard Entertainment Mar 2023 - Nov 2024Irvine, Ca, Us -
Software Engineering ManagerBlizzard Entertainment Jan 2020 - Mar 2023Irvine, Ca, UsI am lucky and humbled to have the opportunity to lead an amazing group of engineers building applications to run our business and create amazing experiences for our colleagues. -
Lead Software EngineerBlizzard Entertainment Dec 2017 - Jan 2020Irvine, Ca, Us -
Software Development ManagerSonociné Jun 2013 - Nov 2016Reno, Nv, UsProduct Development: Responsible for full product life-cycle of FDA regulated medical software suite. Implemented complete continuous integration process with automated testing procedure which reduced the production release cycle by 80%. Designed and developed proprietary screening software used for cancer detection. Designed and developed a medical record storage and retrieval application using encrypted https RESTful web services and a MVVM based WPF client application.Process Improvement: Drove the adoption of key business process changes to simplify product feature and requirement documentation. Expedited regulatory acceptance and reduced manual documentation requirements by 50%.Responsiveness: Increased customer responsiveness by reducing product defect correction turnaround from months to days.Hiring: Developed a three phased, objective, structured interview hiring process and conducted interviews using the process. This process used standardized scoring of situational judgement questions to determine good employee fit. -
Senior Software ArchitectPertrac Financial Solutions 2009 - Jun 2013New York, Ny, UsProduct Development: Designed and developed software that Fund of Funds and other multi-manager institutional investors use to enhance transparency and mitigate operational risk by automating and systematizing the processes around the management of their portfolios of hedge funds. Restructured a large existing monolithic portfolio management application into a service based architecture which allowed for automation of over 1000 tests. The automated test suite reduced the product release cycle from 12 weeks to 2 weeks (~80%). Implemented a unique liquidity management application which increased product sales by 20%.Process Improvement: Championed continuous integration and test automation company wide. Two major product teams adopted the practices and had similar product release cycle reductions (~80%).Leadership and Management: Led a team of 7 developers (2 remote) and 2 remote quality assurance engineers through many successful commercial product releases. Mentored engineers on development best practices and career advancement. Wrote yearly reviews for each team member and conducted monthly 1 on 1 meetings with direct reports. -
Software EngineerGeneral Electric Dec 2000 - Oct 2009Boston, Ma, UsProduct Development: Worked with product managers and project stakeholders to develop product specifications and road-maps. Designed, developed, and wrote test automation for multi-user, distributed applications used for critical machinery condition monitoring. Transitioned product teams from a waterfall based development cycle to an agile development cycle. Reduced product defect rate over 20% by implementing automated test fixtures and unit testing.Leadership: Led a team of 4 engineers through several successful, and a few unsuccessful product releases. Mentored junior engineers on development best practices. Maintained team cohesiveness through unsuccessful product development cycles. Facilitated agile development practices and acted as Scrum Master for several product teams.
Phillip Cleveland Skills
Phillip Cleveland Education Details
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University Of Nevada, RenoGeneral -
University Of Nevada, RenoComputer Science
Frequently Asked Questions about Phillip Cleveland
What company does Phillip Cleveland work for?
Phillip Cleveland works for Amazon
What is Phillip Cleveland's role at the current company?
Phillip Cleveland's current role is Software Engineer.
What is Phillip Cleveland's email address?
Phillip Cleveland's email address is ph****@****ail.com
What is Phillip Cleveland's direct phone number?
Phillip Cleveland's direct phone number is +177583*****
What schools did Phillip Cleveland attend?
Phillip Cleveland attended University Of Nevada, Reno, University Of Nevada, Reno.
What are some of Phillip Cleveland's interests?
Phillip Cleveland has interest in Golang, Rest Api's, Domain Driven Design, Machine Learning, Event Sourcing, Cqrs.
What skills is Phillip Cleveland known for?
Phillip Cleveland has skills like Software Development, Software Design, Test Driven Development, Agile Methodologies, C#, .net, Visual Studio, Software Engineering, Scrum, Tfs, Sql, Object Oriented Design.
Who are Phillip Cleveland's colleagues?
Phillip Cleveland's colleagues are النور محي الدين, Wes Roche, Emmanuel Sellars, Vinod Bhande, Ben Luke Cherian, John Paul Smith, Rizwan Abdul.
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