🔹Senior consultant responsible for design and development of educational content, curriculum development, and learning technology solutions for various clients🔹Responsible for software development and project management of multiple web applications supporting related civic, education, and nonprofit entities🔹Environment: HTML, CSS, Javascript, Wordpress, React, Figma, and Docker

🔹Update & maintain SuperPurposes website🔹Designed and developed CMS content using Wordpress, Elementor, HTML, CSS, Javascript and PHP🔹Support quality analysis and usability testing efforts🔹Collaborate with UI / UX teams to improve & update content🔹Collaborate with infrastructure team to manage upgrades, backups, and various process improvements

🔹Built reusable functional React components from Figma mocks for Ford Electric Vehicles webpage🔹Wrote unit test code in Docker using Jest and React Testing library 🔹Fixed UI bugs for Portland Trailblazer’s ticket purchasing website

Worked on cross-functional teams to Analyze, Design, Develop, Implement, and Evaluate multimodal learning experiences for all sectors of the company.🔹Product owner for Appcues, an in-app UX tool which provided tutorials and support to new users of our proprietary CRM🔹Developed interactive software training content for our CRM using Appcues, delivering ~14,000 user touchpoints per week🔹Design and develop classroom-based, hybrid, self-paced, and performance aids to support various training initiatives.🔹Used HTML, CSS, and Adobe CC to develop multimedia content for New Employee Orientation courses

Worked on a multidisciplinary team to design, develop, and launch a 22-course, 2-year blended / hybrid MBA program; Foster’s first-ever foray into online education.Key AccomplishmentsInstructional Systems Design:🔹Led UI / UX design for all course content🔹Developed scalable Google Cloud Apps for automated build of web-based CMS content🔹Created standardized development tools & templates with Google Cloud Suite to insure consistent quality & user experience across the curriculum🔹Integrated Quality Matters and other research-supported QA systems into design processInstructional Design:🔹Led the development of ~50% of course content, using Agile and UbD / ADDIE / SAM design methodologies🔹Develop and refine instructional materials, including lesson plans, web templates, instructional activities, and supplemental materials (workbooks, assignment guides, presentation slides, and simulations / gamifications)Faculty Training & Mentoring:🔹Coached faculty in course facilitation best practices to improve student evaluations🔹Assist with planning & facilitation of Foster Live synchronous classroom sessions via web conferencing.Project Management:🔹Developed Google Cloud App dashboard for tracking assets & their production status, allowing multiple teams to work collaboratively🔹Partnered with stakeholders and colleagues to develop complete playbook for course development and created user feedback loops to refine and modify course content, resulting in 150% increase in student NPS and curriculum satisfaction and 50% increase in faculty nominations for teaching excellence and curriculum innovation🔹Development of internal infrastructure & file management protocol for Course Development & Video Production teamsLeadership:🔹Function as interim Director of Course Development for 1/3rd of my tenure🔹Onboarding and training for new instructional designers🔹Contribute to strategic decisions that will support future school and program goals at scale

Work as part of a multidisciplinary change management team to design, develop, and deliver web, interactive, and instructor-led training for the implementation of Workday at the University of Washington.Key Accomplishments:🔹Developed initial prototype for Integrated Services Center website, a searchable repository of training resources & reference material for Workday🔹Use ADDIE / SAM to translate technical documentation into user-friendly reference material🔹Delivered software training to campus leadership

Support the UW System Educational Innovation Initiative by leading instructional design projects to increase the quality, visibility, and breadth of the University's online and blended learning portfolio. Serve as a resource to faculty in developing online learning content and course facilitation, using evidence-based best practices. Key Accomplishments:🔹Lead development & assisted facilitation of two MOOCs with Coursera, seen by ~29,000 students around the world🔹Redesign of MHR300 business course using innovative approaches, serving over 1,000 students / year🔹Assist development & facilitation of TeachOnline@UW, a blended training program & community of practice for faculty who teach online🔹Developed paraprofessional school caregivers online training for Wisconsin Improving School Health Services Project🔹Assisted in development of campus-wide HIPAA Security training, seen by over 12,000 users annually 🔹Quality Matters: Peer Reviewer Certification / Spring 2015

Manage online coursework and provide ongoing support and feedback to class participants. Utilize Blackboard, Elluminate, Wimba, and Camtasia to facilitate course delivery and content creation. Focus on providing constructive support to students, insuring their success in the online educational environment. Teach PS101 – Psychology, and PD090 – Student Success Skills. Assist in curriculum revision efforts.

Lead the development of undergraduate curriculum in an online environment. Provide training, technical expertise, oversight, and consultation to subject matter experts regarding the use of instructional design strategies and technology for the production of interactive multimedia and instructional content. Audit content to insure it meets high quality standards while adhering to project deadlines. Monitor and assess internal research projects and participate in departmental process improvement initiatives.