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Phil Davitt Email & Phone Number
SVP Global Professional Services
at
Eptura
1 work email found
@iofficecorp.com
1 phone found area 415
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
SVP Global Professional Services
Location
Oxford, England, United Kingdom
Who is Phil Davitt? Overview
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Quick answer
Phil Davitt is listed as SVP Global Professional Services at Eptura, based in Oxford, England, United Kingdom. AeroLeads shows a work email signal at iofficecorp.com, phone signal with area code 415, and a matched LinkedIn profile for Phil Davitt.
Phil Davitt previously worked as SVP CX Strategy and Ops at Eptura and Chief Customer Officer at Condeco. Phil Davitt studied at Magdalen College School Brackley.
Company email context
Email format at Eptura
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{first}@iofficecorp.com
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Profile bio
About Phil Davitt
An experienced and accomplished senior leader with 20 years working with both consumers and business customers Within various roles, including Chief Customer Officer, Senior Vice President and Senior Director, I set strategic direction and assume operational responsibility for international customer functions including Professional Services, Customer Success, Support, PMO, Online Community and Managed Services. With experience holding responsibility for a $65m+ customer base, my primary focus is delivering exceptional customer experiences through engaged employees. Requiring the ability to influence the products we build (and how they provides value to our customers), who we are marketing and selling to and all elements of the customer journey, I engage across the entirety of a business. With a history of leading high performing teams through rapid business growth I have a passion for creating cultures where future organisational leaders can develop and emerge. My experience includes:- leading large, diverse and geographically split multi disciplined operations- focusing business on customer experience, growth and retention- SAAS revenue management- project management- escalation resolution- team building and process development- multi-year budgeting and P&L responsibility over multi-million dollar business units - creating inclusive cultures throughout geographically diverse teams
Listed skills include Workforce Management, Customer Experience, Call Center, Contact Centers, and 17 others.
Current workplace
Phil Davitt's current company
Company context helps verify the profile and gives searchers a useful next step.
15 roles
Phil Davitt work experience
A career timeline built from the work history available for this profile.
Svp Global Professional Services
CurrentA member of our business executives Strategic Leadership Group. Designing and delivering on our global Professional Services strategy:Responsible for BoD KPIs in our Professional Services department, as part of our Global CX team: - Increasing Revenue - Decrease time to bill - Department margin - Customer Satisfaction, Time to Value and.
Nov 2023 - Present
Svp Cx Strategy And Ops
A member of our business executives Strategic Leadership Group. Working closely with our CCO, department VPs and business leaders (C-Suite) to ensure that our CX Strategy and planning supported the overall business goals - Planning and supporting: - Customer Success - Professional Services - Support - Renewals Developing maturity models guides for best in.
Nov 2022 - Nov 2023
Chief Customer Officer
Condeco
VC backed. Exit to PE >>>>C-suite Executive responsible for setting out the strategy and organising the merger of our post sale customer departments between Condeco and SpaceIQ-iOffice as we became Eptura. Two businesses owned within the same PE portfolio brought together to be a leader in the newly created category of Workspace Solutions. As Chief.
Jun 2022 - Nov 2022
Svp Customer Success Group
Condeco
Executive leader with responsibility for the success, growth and renewal for all Condeco customers in our international markets (UK, Europe, Middle East, APAC). Leading an experienced team of Directors and VPs heading up Onboarding/Professional Services and Customer Success.- Led internationally diverse team of directors and VPs across UK, Europe and APAC.
Dec 2021 - Jul 2022
Global Director Pmo
Condeco
Executive role implementing global initiatives on behalf of customers. Defining the global strategy and journey for customer onboarding during a period of hyper growth. Supporting from customer acquisition stage and with the ultimate goal of ensuring success and renewal. Delivered through strong operational controls and a culture of customer centricity
Sep 2020 - Dec 2021
Vp International Customer Success
Executive leader with responsibility for the overall success and ultimately the renewal for all Vonage customers in our international markets. Leadership of teams for Onboarding, Professional Services, Customer Success and Community management.- Led internationally diverse team of directors and senior managers across UK, Europe and APAC regions. - Full P&L.
Oct 2019 - Aug 2020
Regional Vp Services Emea
VC backed Exit to Strategic buyer >>>>Member of the Senior Leadership Team, reporting to executive team, with responsibility for setting and delivering the multi-year strategy for EMEA Professional Services.Responsibilities including:- Creating a customer focused delivery model, aiming on delivering value to our SAAS customers- Aligning Services with all.
Feb 2017 - Oct 2019
Head Of Professional Services Emea
Senior company leadership role with the responsibilities for operational delivery of the Professional Services strategy- Oversaw efficiency improvements to increase utilization across the function of 10% resulting in additional capacity without cost increase- Owned global capacity model for all budget planning processes- Lead the monthly 'Revenue.
May 2016 - Feb 2017
Professional Services Director
NewVoiceMedia’s cloud customer contact platform revolutionises the way organisations connect with their customers worldwide, enabling them to deliver a personalised and unique customer service experience and drive a more effective sales and marketing team.
Dec 2014 - May 2016
Professional Services Consultant Team Leader
Aug 2014 - Dec 2014
Professional Services Consultant
At NewVoiceMedia, we offer a true, multi tenant, cloud contact centre and customer touchpoint solution, which is browser and CRM agnostic, resilient, scalable and secure; all delivered for a predictable monthly fee. Typically deployed in days not months, NewVoiceMedia's ContactWorld removes the risks and capital costs of traditional contact center.
Feb 2014 - Aug 2014
Business Capacity Planner
Three
By working closely with the Change Team and Contact Centre Planning team I ensure that the business and Contact Centre are ready for the increasing customer base which is heading towards 10million customers. Through analysis of the Contact Centre metrics and process improvements within Business Capacity Planning I help shape the plans to ensure NPS and.
Jul 2013 - Feb 2014
Customer Service Real Time Manager
I managed multiple Real Time teams across the two different Thames Water Customer Service sites. By working with Operational Managers, Outsource Partners and Customer Service stakeholders I ensured the delivery of our daily plan to provide an efficient and exceptional service for our customers. On a real time basis I managed any of the regular operational.
Jul 2011 - Jul 2013
Scheduling Analyst
Jun 2007 - Jun 2011
2 education records
Phil Davitt education
Education record
Magdalen College School Brackley
Project Management Prince2
Solent University
FAQ
Frequently asked questions about Phil Davitt
Quick answers generated from the profile data available on this page.
What company does Phil Davitt work for?
Phil Davitt works for Eptura.
What is Phil Davitt's role at Eptura?
Phil Davitt is listed as SVP Global Professional Services at Eptura.
What is Phil Davitt's email address?
AeroLeads has found 1 work email signal at @iofficecorp.com for Phil Davitt at Eptura.
What is Phil Davitt's phone number?
AeroLeads has found 1 phone signal(s) with area code 415 for Phil Davitt at Eptura.
Where is Phil Davitt based?
Phil Davitt is based in Oxford, England, United Kingdom while working with Eptura.
What companies has Phil Davitt worked for?
Phil Davitt has worked for Eptura, Condeco, Vonage, Newvoicemedia (Now Vonage), and Three.
How can I contact Phil Davitt?
You can use AeroLeads to view verified contact signals for Phil Davitt at Eptura, including work email, phone, and LinkedIn data when available.
What schools did Phil Davitt attend?
Phil Davitt studied at Magdalen College School Brackley.
What skills is Phil Davitt known for?
Phil Davitt is listed with skills including Workforce Management, Customer Experience, Call Center, Contact Centers, Team Management, Call Centers, Project Planning, and Outsourcing.
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