Phillip Dickey Email & Phone Number

Seattle, WA, US

Kent, Washington, United States

Renton, Washington, United States

Rang up customer orders at check stand and self checkout

United States

• Staged orders that are ready to be shipped out to customers.
• Making sure the product is available to be delivered to customers and order is accurate.
• Communicated with customers via phone to update status of order when necessary.

• Oversaw cashiers during shift.
• Dealt with customer issues as they came up.
• relieved cashiers for shift breaks.
• Collected tills at end of shift to be audited.
• Stocked perishables during shift as needed.

United States

Seattle, WA

• Delivered food orders from local restaurants and chains to people in theassigned delivery zone.
• Completed on-time deliveries by choosing the best and most routes to thecustomer.
• Took the initiative to resolve issues with customer orders.

Seattle, WA

• Maintained control for restricted areas of client property and buildings.
• Monitored all employee activity of client campus to ensure the properfollowing the rules for displaying credentials and when bringing guests.
• Answered alarms in a timely fashion per service level agreement with theclient.
• Made sure client employees were safe in work areas.
• Cleaned up areas of heavy foot traffic when spills and other debris becomeintrusive to the facility.

Seattle, WA

• Ensured Safety and Security for all employees and guests.
• Protected restricted areas where only performers and VIP's were allowed.
• Ensured compliance with all rules and regulations by guests.
• Sanitized spills and fluids when needed and kept guests clear of the areauntil safe.
• Wiped down railings and common areas in the performance hall withappropriate chemicals.

Seattle, Washington

• Helping customers of Nordstrom to shop for items and make recommendations based off of questions asked by customer and based off of items customer has purchased
• Emailed customer information that is requested about certain items, due to lack of available information to give customer at time of phone call.
• Successfully troubleshoot and resolve customer service inquiries or issues arising from using nordstrom.com to place orders or log into personal accounts.
• Selected to help test a pilot program for in-house operator position that supports Nordstrom stores across the nation and in Canada.
• Chosen to be part of the new hire mentor program. Helping new agents in mentor bay take live calls either by listening on the call itself of answering any questions the new agents might have.

Associate Of Arts (A.A.)

Education record

Activities and Societies: Cable 8 Network, KUGR Radio.