Philemon Okoth Email and Phone Number

Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use… Show more Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc) Collect deposits and balances Use promotional techniques and prepare promotional materials to sell itinerary tour packages Handle unforeseen problems and complaints and determine eligibility for money returns Attend conferences to maintain familiarity with tourism trends Create and update electronic records of clients Maintain relationships with key persons Keep financial statements and documents Reach the revenue and profit targets Show less

ProfessionalismI have hands-on experience in Reservations and Ticketing, customer service in sales and operation. Efficiency and accuracy are my core values. Operations are on a tight time frame and so I ensure that I meet the target and the deadlines set. I handle challenges that come diligently and calmly in order to ensure smooth flow of the work at hand and good progress. I am result oriented and pay attention to details while prioritizing key things first. I can maintain a clear… Show more ProfessionalismI have hands-on experience in Reservations and Ticketing, customer service in sales and operation. Efficiency and accuracy are my core values. Operations are on a tight time frame and so I ensure that I meet the target and the deadlines set. I handle challenges that come diligently and calmly in order to ensure smooth flow of the work at hand and good progress. I am result oriented and pay attention to details while prioritizing key things first. I can maintain a clear mind on the task at hand. I am able to apply and learn new skills, respect and obey set rules and regulations.CommunicationI have great interpersonal and communication skills having hands-on experience while dealing with clients and people every day. Communication is vital for efficiency and clear understanding of objectives and roles. I am a good listener and understand the importance of effective communication. Team workI am a good team player. My working experience has given me a thorough understanding of team work. If one person fails we all fail so it is a team effort and working efficiently together and helping each other along the way can help us achieve exceptional results. Work ExperienceI have been working for 5 years as a sales and customer service agent in Jambojet, previously as a Travel consultant. My expertise is customer service in airport operations, sales and ticketing. Show less

TicketingTours planner/Car hire servicesHotel reservationsConverse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country… Show more TicketingTours planner/Car hire servicesHotel reservationsConverse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.Provide customer with brochures and publications containing travel information, such as local customs, points of interest, or foreign country regulations.Respond to all phones as well as greet clients. Show less