Currently driving the success of a luxury car repair and sales business with a focus on exceptional customer experiences and streamlined operations. Leading and motivating a high-performing team, ensuring seamless collaboration across departments, and continually seeking opportunities to optimize processes for maximum efficiency and profitability.- Drive business growth and profitability by overseeing all aspects of service and sales- Cultivate exceptional customer relationships as the primary point of contact, ensuring satisfaction and loyalty- Lead and manage a high-performing team, ensuring effective communication and collaboration across departments- Optimize day-to-day operations to ensure business continuity- Strategically coordinate efforts for efficient workflow and maximized productivity- Maintain clear and consistent communication to ensure transparency and drive success- Continuously identify opportunities to improve processes, enhance customer experiences, and streamline operations

Oversaw the technological aspects of projects from inception to execution, selecting and integrating optimal technology solutions tailored to client budgets and needs. I streamlined operations with automation, utilized cloud solutions to cut costs and enhance productivity, and delivered comprehensive staff training to leverage new technologies. My collaborative efforts in branding and identity development, alongside meticulous coordination with production partners, ensured seamless project transitions and high-quality deliverables.- Led comprehensive technology design, ensuring the integration of advanced solutions tailored to each project.- Engaged in detailed client consultations, proposing technology solutions aligned with their budget and operational needs.- Provided expert insights into the evolving technology landscape, helping clients understand their current status and potential growth paths.- Developed and implemented automation processes, enhancing functionality and updating outdated systems for increased efficiency.- Utilized PaaS and SaaS cloud architectures strategically, balancing cost-efficiency with enhanced business productivity.- Orchestrated extensive training programs for key personnel, maximizing their ability to benefit from new technological solutions.- Collaborated on branding and identity projects, infusing innovation and technical acumen to create impactful brand strategies.- Established effective partnerships with production vendors to set clear project specifications and ensure consistent execution.- Prepared and delivered precise, production-ready files, guaranteeing smooth transitions to production partners for the final product.

At this startup, I lead the technology development of a novel delivery system for daily essentials, focusing on the design and prototyping of hardware that featured climate control, asset tracking, and secure storage of goods. I orchestrated the deployment of the mobile delivery system by strategically planning hardware procurement, manufacturing costs, and component choices to reduce expenses while optimizing market presence. Furthermore, I provided expertise on security protocols for the fulfillment centers, collaborating with vendors, contractors, engineers, attorneys, and government officials to guarantee and demonstrate regulatory compliance.- Led design and prototyping of advanced delivery system hardware- Managed mobile system deployment and hardware procurement strategies- Controlled manufacturing cost planning to maximize budget efficiency- Selected components to balance cost-saving with market impact- Advised on fulfillment center security, ensuring regulatory adherence- Collaborated with cross-functional teams for compliance verification

Led the end-to-end development of a custom Shopify storefront, ensuring precise implementation of engaging designs and a seamless user experience. I collaborated with key vendors to execute a subscription business model and developed a unique customer portal to streamline the customer experience. I enabled project evolution through swift iterations and updates using Git version control.- Lead the creation of a unique Shopify storefront through expert software development leadership- Partnered with the lead designer to forge captivating user experiences for customers- Executed designs with precision, ensuring each element met the detailed specifications- Engineered a user-friendly customer portal, streamlining account management and updates- Worked in tandem with third-party vendors, contributing feedback to improve their product, to provide seamless subscription capabilities- Utilized Git for file version control, facilitating efficient project iteration and swift deployment

As a student instructor and teaching assistant, I merged interactive hardware with advanced programming to mentor students in crafting immersive digital experiences. My knowledge of CAD software was imparted through teaching SolidWorks and assisting with diverse 3D printing technologies, nurturing students' transition from concept to prototype. Additionally, I supported the teaching of principles of Swift programming.Transmedia design- Instructed students on best practices and approaching new design problems using various interactive hardware and computer graphics technologies- Built interactive installations using a combination of hardware systems (video projectors, LEDs, servos/motors, buttons/switches/dials) and programming languages (Processing/Java, Javascript, Python)Rapid prototyping and 3D modeling- Assisted in teaching an introductory course to 3D CAD using Dassault Systèmes' SolidWorks solid modeling software- Aided students with prototyping product designs using a variety of 3D printing technologies: fused filament, powder bed fusion, laminated objectSwift programming- Assisted in teaching an introductory Swift programming class using Swift 2.0

I managed the deployment and integration of Microsoft's Retail Management System across multiple retail outlets, ensuring data security and inventory control. I optimized operational efficiency and conducted inventory audits, enhancing overall accuracy. In Marketing, I devised and executed targeted strategies, leveraging partnerships and creating ads to engage our target audience effectively.Retail Technology- Orchestrated agreements with Microsoft partners to license Microsoft Retail Management System- Managed the rollout of hardware and software solutions across multiple retail locations- Verified and maintained information security across the enterprise, ensuring PCI compliance and database integrity- Implemented robust physical security measures, curbing inventory shrinkage and reinforcing asset protection- Supervised comprehensive physical inventory audits, certifying stock accuracy and accountability- Developed procedures to increase operational efficiency and efficacy of retail processesMarketing- Crafted marketing strategies attuned to market dynamics, bolstering brand relevance and customer engagement- Collaborated with local publishers to disseminate content effectively, optimizing audience outreach- Designed resonant advertising campaigns, ensuring message alignment with our target demographic's expectations and values

As a Sergeant in the Swiss Air Force's Command Support Division, I specialized in technical expertise ensuring operational readiness. I was responsible for the comprehensive training of soldiers in crucial areas like health and safety, self-defense, and NBC defense. Leading by example, I guided my team in mission execution with a focus on precision, discipline, and teamwork.- Acquired and maintained expert-level knowledge in a range of technical skills and equipment, including health and safety protocols, diverse weapon systems, and advanced anti-weapons and life-preservation systems.- Provided comprehensive training to soldiers in essential areas such as health and safety, effective weapons handling, self-defense techniques, and NBC (Nuclear, Biological, and Chemical) defense strategies.- Employed various instructional techniques tailored to different learning styles, ensuring all soldiers achieve the necessary competencies and learning outcomes.- Demonstrated strong leadership in guiding soldiers through strategic planning and execution of mission objectives, fostering a cohesive and efficient unit.- Upheld and reinforced the highest standards of military discipline and excellence within the Swiss Air Force's Command Support Division, ensuring preparedness, precision, and professionalism in all operations.