Phillip Ernst Email & Phone Number

Cedar Park, TX, US

• Led the development and execution of innovative technology strategies aligning with client objectives and industry trends:
• Spearheaded the adoption of cloud and cybersecurity solutions for operational efficiencies while securing our clients digital assets.
• Collaborated closely with clients to deliver tailored solutions enhancing productivity and driving digital transformation.
• Fostered a culture of continuous improvement and innovation within technical and operational teams to meet organizational and client goals.
• Propel organizational growth by delivering exceptional performance from sales to service, ensuring seamless integration across the entire customer journey.

• Recruited to rebuild professional services team following a mass resignation that had occurred under previous management, directly overseeing 4 technical managers located throughout Austin, San Francisco, and Los Angeles
• Initiated a new technical leadership team tier, establishing a director of project management and 4 project managers, allowing for more effective employee supervision, supporting high-performing teams
• Integral member of the Executive Leadership team, collaborating to establish strategic goals as well as KPIs, allowing the ability to understand the performance and health of the organization to make critical.
• Performed as the leader of the Peer Review team, directing the reviews of statements of work/proposals before being presented
• Created and implemented a cross-training process providing the opportunity for specialty skills to be shared with junior engineers, leveraging senior engineers and specialty SMEs as mentors
• Recognized in the organization as an expert in crisis management, serving the executive escalation point for client engagements, client emergencies, or catastrophic failure

• Oversaw a team of 25+ onshore and offshore software developers and AWS engineers, directing the reimaging of legacy technology and workflows to design, architect, and build 2 mobile applications, allowing delivery of a.
• Directly managed multiple projects, including developing interactive wireframes for UI/UX, serverless framework via AWS Lambda and VPC, and APIs for the external systems SalesForce, ActiveCampaign, Lob, and NetDocs
• Maintained ongoing legacy infrastructure and systems, ensuring the performance of mission-critical systems to meet business needs

Columbia, Maryland, US

• Founded the technology consulting services firm, establishing a goal of leveraging the highest-level expertise in design, implementation, and support enterprise infrastructure, including hyper-converged environment and.
• Responsible for growing the company from $0 to $75M and ~175 employees, obtaining no venture capital investment throughout all phases of organizational growth
• Recognized for achieving top-tier services status, being awarded Fortune 5000 Fastest Growing Technology Firms in 2008 and 2009, as well as the personal recognition as Smart CEO Fastest Growing Business in the.
• Achieved supported partner products inclusive of Microsoft, Citrix, VMware, NetApp, and Dell/EMC, supporting a client base including the NFL, NFL Players Association, American Federation of Teachers, AFL-CIO, The.
• Developed and transitioned to an automated proposal/statement of work system, generating a 60% reduction in proposal development time and 50% increase in capture rate, as well as improved technical and methodology.
• Created and implemented a structured systems engineer training and matrix evaluation program, establishing metrics and guidance concerning skills development

• Oversaw a $27M P&L and managed a team of more than 150 employees located across 11 states, providing strategic solutions to domestic and international clients

• Directed a team of 24 professionals with a $7M annual budget, overseeing network-related projects and security solutions for the Riggs Bank

Master Of Science - Ms, Cyber/Computer Forensics And Counterterrorism

Ba, Economics And Managed Information Systems