Phil Fortner Email & Phone Number

Las Vegas, Nevada, United States

Cross team collaboration (customer service, data analytics, development) to resolved customer account problems, pain points, and identify bugs to fix and features to add. Selenium test automation creation, maintenance, and execution of UI and web services test suites to ensure constant quality delivery. Running and validation of billing across the Invest product. Training and mentoring new team members. Manual and automated testing support for Online Banking to deliver time constrained feature… Show more Cross team collaboration (customer service, data analytics, development) to resolved customer account problems, pain points, and identify bugs to fix and features to add. Selenium test automation creation, maintenance, and execution of UI and web services test suites to ensure constant quality delivery. Running and validation of billing across the Invest product. Training and mentoring new team members. Manual and automated testing support for Online Banking to deliver time constrained feature set. Was tasked to be part of an emergency support engineering team for an Invest product that’s prior team left unsupported. Learned the Invest product from the ground up, provided test planning and coverage for features and fixes. Drove account problem diagnosis and resolution with team developers, customer service, and data analytics team. Worked with high level management to address high value customer issues as needed. Show less

Las Vegas, Nevada Area

Driving test automation framework design, execution, maintenance and documentation. Experience performance and service testing. Providing guidance on achieving effective test automation to the QA team. Built and maintained Java/Selenium integrated automation scripts. Defined performance monitoring metrics and reporting using Foglight APM (Application Performance Monitoring). Supported development team with manual testing on an as needed basis. Handle all highly technical test planning… Show more Driving test automation framework design, execution, maintenance and documentation. Experience performance and service testing. Providing guidance on achieving effective test automation to the QA team. Built and maintained Java/Selenium integrated automation scripts. Defined performance monitoring metrics and reporting using Foglight APM (Application Performance Monitoring). Supported development team with manual testing on an as needed basis. Handle all highly technical test planning, execution, and delivery efforts. Show less

Las Vegas, Nevada

820, 834, and 835 Healthcare transaction requirements gathering, definition, and support. Supported the design and maintenance of Healthcare Exchange 820 exchange implementation for Washington and Idaho

Portland, Oregon

Scrum team testing, project support, leading code reviews, spearheading Selenium testing development, create test plans, build verification tests, priority tests, team process innovation (virtualization, robust automation, improved test coverage)

Portland, Oregon

Web tool development, bug fixes, extensive SQL development and optimization, client permission setups & project documentation, and UI development & debugging.

Beaverton, Oregon

Web application black box testing, validation of each of 9 loan process testing scripts. Supported a team of 22 members. Ensured that release scripts were validated and ready for deployment.

Portland, Oregon

Worked at building, testing, and maintaining .NET point of sale web integrations, an Amazon.com product feed, various XML feeds, UI customization, and supported clients with software issues.

Bachelor Of Science (Bs), Computer Science, 3.46

Activities and Societies: Graduated with honors

Associate Of Science (As), Computer Science, 3.46

Activities and Societies: Graduated with honors