Design training modules that include learning outcomes, talking points, media, assessments, and references. Conduct train the trainer sessions for higher education, government, and nonprofit agencies. Develop curriculum and provide instruction to adult learning professionals in time management, skill set development, leadership, and written and oral communication.

Serve as an advisor and advocate to military-affiliated students; provide transition support to all veterans; conduct training workshops; develop programs and activities for members of the faculty and staff that increase their understanding of the needs of student veterans; refer military-affiliated students to external organizations and agencies; track and monitor students' progress; coordinate the student mentor program; prepare program and budget reports; act as liaison between students, faculty, and administrators; assess unique needs and collaborate with other departments to implement teaching, learning and support strategies to increase student veteran success; coordinate program evaluation; and participate in college activities aimed at improving the campus climate for all military-affiliated students. .

Manage a regional sales team from multiple locations by assigning specific duties, monitoring sales results and addressing issues to ensure production goals are met and business is increased. Coordinate and direct training activities for the sales force to generate increased sales including planning, resourcing, training events. Prospect for new customer accounts while also building and maintaining relationships with existing accounts. Develop and execute training programs to address existing and prospective customers' needs. Maintain and exceed established sales quotas. Ensure corporate initiatives are carried out and oversee the day-to-day activities of the branch. Hire, train, mentor, & motivate sales staff, and provide direct supervision of assigned employees. Investigate, facilitate, and rectify customer service issues and needs. Coordinate with design, operations, and technical staff to ensure proper functionality and installation of all client solutions. Conduct cross training within team to ensure continuity among team members. Schedule, resource, and conduct training for assigned staff on all organizational general and job specific policies and procedures. Ensure compliance with all organizational policies and procedures.

Manage a regional branch of a top security company operating under three separate brand names. Responsible for $100k in recurring revenue, & maintaining relationships with 23 school districts in a 400 square mile region. Hired, trained, & supervised, sales, operational, and technical staff while managing all aspects of the business. Coordinated & directed training and field activities for prospecting new customer accounts while building and maintaining relationships with existing accounts. Developed and executed training programs to address existing and prospective customers' needs. Exceeded sales quotas. Ensured corporate initiatives are carried out and oversee the day-to-day activities of the branch. Coordinate with design, operations, and technical staff ensuring proper functionality and installation of client solutions. Developed and maintained relationships with clients consistently increasing recurring monthly revenue resulting in repeat and referral business. Resourced & conducted internal and external training events. Compiled & managed training data and licensing records. Developed customer service, accounts payable/receivable, & collections policies that kept the Branch in the top levels of the company in net operating cash flow.