Phil Green Email & Phone Number

Auckland, Nz

Auckland, Auckland, New Zealand

Upgrade and replacement of key components of core Telco billing and finance systems.• Implement cloud-based rating, billing, and payments system managing ~$120m revenue per annum replacing legacy system with teams across multiple geographies (NZ, Europe, India)• Replacement of central platform mediating mobile network elements without which we could not bill customers and partners. (NZ, Singapore, India)• Maintain team focus and visibility for the implementation of disparate complex systems.• Advanced resource management and coordination across teams and vendors, managing key organisational risk.• Lead internal and customer interdisciplinary teams to map and implement complex processes and systems• Key technologies: Nokia Mediation, Enghouse Wholesale Revenue Management, AWS, Cloudflare, Snowflake, Vendor Management, Disaster Recovery, Cloud Integration

Auckland

IT and Business Project Management

Auckland, New Zealand

System MigrationRole: Project Management of vendor and client resource across geographic and cultural boundaries. Key focus on acting as interface between customer, vendor and 3rd party resource, coordination and management of constrained resources , facilitation of interaction between business and technical teams, daily operational project management and responsibility for delivery against time, cost and scope to cross-business steering committee and senior stakeholders.Activity: Migration of applications from end-of-life Oracle Exalogic environment to COTS (Consumer Off The Shelf) environment.Key technologies: Oracle Exalogic, Juniper Switches, F5 Load Balancers, NetApp Filer, OVM, OEL.DB UpgradeActivity: Evaluation of 500+ Database Instances to identify and address incidences nearing end of extended support. Includes discovery of environment including server, application and database, determination of state, development of supporting architectural patterns for upgrade and tactical and strategic opportunities for coordinated upgrade across environmentsKey technologies: Oracle DB, MS MSQL, PostgreSQL, MongoDB, MySQL

Auckland, New Zealand

Role: Ownership of progress from problem definition (following initial identification of corporate risk), determination of business and technical requirements, discovery, identification of strategic and tactical opportunities and development of business cases, presentation to senior management for funding and execution of individual and group solutions.Analysis and development of lab environment. Replacement of Proxmox Hypervisor with Debian based KVM environment, Replacement of ageing network infrastructure with segmented Ethernet and WiFi. Deployment. Roll out VPN (Wireguard), and deployment of backup (Bacula), monitoring (Zabbix) and supporting containerised (Docker) services.

Auckland, New Zealand

Role: Review, analysis and rescue of complex projects during a time of change in the organisation, working with internal and customer staff to reinforce and support existing systems and processes and making adjustments around areas of pain to achieve positive results for all parties.The primary focus for this role was implementation and integration of NetSuite Suite Success and supporting applications; intersecting with internal and customer business process and organisational culture.

Auckland, New Zealand

Development and Implementation of a joined-up Facilities Management customer, supplier and internal management system strengthening key controls and introducing metrics aiding and next stage of process improvement, efficiency and growth in a people-first team.Key technologies for this engagement were SAP, Salesforce, Concept Evolution and Azure ESB. Key skills were vendor management, master data discovery, transition and management and supporting process development, documentation and training working for and alongside an engaged and supportive business owner.Day-to-day challenges were offset by great people and satisfaction implementing a solution with clear and measurable business value.

Auckland, New Zealand

Working on a Fonterra Co-operative Group Limited Project as a Consultant of InnerCircle.

Auckland, New Zealand

Senior Project Manager for strategic business transition, separation and outsourcing activities includingRequirements gatheringProcess determination, documentation and knowledge transferDevelopment, agreement and coordination of success criteriaVendor facilitation, coordination and managementOversight of seven interdependent transition streamsExternal Communications and Internal change managementDay to day project managementExecutive and PMO Reporting

Auckland, New Zealand

Process Improvement for Compliance Mapped and standardised business operational processes for improved Executive visibility and operational efficiencies. Containing $110m+ operational expenditure and provided traceability of adherence to group policy for audit and compliance.Included identification and development of functional and non-functional requirements, MVP and Sprint design, maintenance of product backlog, release management, general facilitation and responsibility for day to day progress.Application Integration: DB2 Data Sharing Application ConfigurationRemoval of key single points of failure in the mainframe environment. Upgrade DB2 from v9 to v10 and implement DB2 Data Sharing.Infrastructure and Systems Integration: Tools Server PlatformImplement Citrix Farm accessible via Citrix Access Gateway (CAG) for deployment of network management toolset required for on-going monitoring and management of environment by third party vendorsInfrastructure: Data Centre Migration and ManagementMigrate systems from old to new Data Centre and Implement Data Centre monitoring and diagnostic tools including Netscout, Infoblox IP Address Monitoring, PortIQ Port Capacity Monitoring, Tivoli Network Manager and Tivoli Netcool Config ManagerInfrastructure: Data Storage System Design and ImplementationImplementation of Datacentre storage infrastructure. XIV Storage Chassis, ProtecTIER deduplication appliance, Tivoli Storage Manager

Auckland

Compliance: Westpac Disaster Recovery Test SecondmentPersonally requested by IBM NZ’s largest customer to lead continuous improvement (Reviewed, developed, implemented and enhanced) testing of mission critical systems as per business requirements and in accordance with international performance standards, measures and best practices.Infrastructure: Westpac Technical RefreshLed planning, execution and delivery of technology refresh of mainframe, midrange, Intel and network equipment in managed data centre environment.Compliance: IBM NZ Datacentre Led team in remediation of high-impact Wide Area Network across Datacentres impacting all IBM NZ customers.Business Process Improvement: Transition of IBM services offshoreManaged business process improvement through the standardisation of roles and processes across regional operational teams. Included identification of functions, confirmation of compliance, stakeholder and customer agreement, role definition, training and confirmation of benefits capture.Migrated security, networking, midrange, Wintel, and messaging services offshore from NZ to India and China. Application Development and Compliance: International Tools Platform Roll-OutProgramme Manager for regional development and roll-out of application monitoring and patching across Australia and New Zealand. NZ run project using resource located in Australia, the US, India and China.Customisation of the application based on individual customer requirements and adherence to Australian and New Zealand legislative compliance.Customers included Qantas, Amex, Goodman Fielder, Telstra, Toyota, Westpac, RACV and Australian Federal Government.Infrastructure: Air New Zealand PlatformProject Manager Team Lead working directly with Air New Zealand management, responsible for delivery of midrange and storage system upgrades in a multi-vendor outsourcing environment supporting the airline’s front-line operations.

Fonterra• Separation of IT and Telecommunication infrastructure required for divestiture of 2,500 person, 35 site Mainland business unit.• Creation of a centralised IT support gateway used by support personnel in New Zealand, Singapore, Germany and Mexico supporting 9,000 users worldwide.• Concurrent migration of 6 sites from legacy to a common operating environment.• Fit out of a new 45,000m2 distribution hub.• Network Security, Environment review & remediation

Computerland was one of the two dominant IT systems integrators in New Zealand that where subsequently merged into Gen-I under the Telecom New Zealand banner. I was employed to lead a major project for a new customer and to introduce project management process into the local office.Achievements:• Built upon project success by identifying and developing additional project work to a combined value of over $1.2m• Developed and implemented measurable project office process

FonterraGlobal initiatives for primary industry manufacturer including the roll-out of a corporate identity framework for 40+ offices worldwide.Hamilton City CouncilIT infrastructure implementations.Mighty River PowerDevelopment of IT support processes leading to the adoption of a functioning ITIL framework.

Project Management Institute, Project Management

Chanage Management, Change Management

This executive short course offers solutions for organisations whose aim it is to manage successful change in today's workplace.

Solution Matrix Business Case Development

Apm Group, Project Management

Apm Group, Project Management