Philip Hedlund Email & Phone Number

Lincoln, NE, US

Columbia, Maryland, US

• Transformed Business Operations and streamlined ELT governance process within the 1st 60 days.
• Drove the successful execution of strategic initiatives.
• Built a Program Management Office (PMO) from scratch.

Mclean, VA, US

• 36% revenue growth; 75% increase in billable staff at Cybersecurity consulting division
• Responsible for key business operations for the Commercial Practice. Functional areas are Financial Planning & Analysis, Human Resources, Marketing, Risk Management, Program Management Office, Operational Systems.
• Quote from annual review “Recognized for his exceptional ability to transform the Commercial Business Operations and Infrastructure, Phil drives continuous improvement across the Commercial Enterprise. As a result of.
• Revamped the sales operations processes, including the implementation of a CRM system and processes for configure/price/quote (CPQ) and resource management.
• Revamped the entire life-cycle process, which resulted in no findings in a compliance audit.
• Introduced bottom-up sales and revenue forecasting, resulting in more confident goal setting (vs. ‘top-down’ goal setting).

Authored a refresh of corporate strategy at a $220M/yr HealthCare provider.

Boulder, CO, US

Chief Operating Officer - Responsible for P&L and daily operations of the company.

Overland Park, Kansas, US

• Established an entirely new business unit to deliver Critical Facilities Management and drive sales of related, new offerings.

Overland Park, Kansas, US

• The QTS C3 Business delivered Retail Colocation and Managed Services.
• Led the subsequent integration planning and execution across all business units following $326M acquisition of Carpathia by QTS.
• Reduced costs by 34%, realizing $1.8M in annual cost savings.
• Negotiated a five-year network rights necessary to operate to the business.
• Increased revenue by over 20% for federal government cloud offering; purchasing and acquiring a VMware cloud infrastructure platform.
• Negotiated a complex $40M sale-leaseback agreement, and directed major cost-saving effort to migrate from retail leasing to owned facilities.

• Led operational excellence initiatives that positioned Carpathia for ongoing profitable growth in direct collaboration with the Chief Executive Officer.
• Defined, executed, and evaluated key business strategies and priorities that increased corporate market share, customer satisfaction rates, and overall revenue.
• Oversaw known churn risk and customer migrations, including cataloging, measuring, and reporting on progress for all activities, and mitigating revenue and EBITDA loss.
• Coordinated and managed all sales operations efforts, including managing contract functions, negotiating customer and supplier contracts, measuring successes, and producing detailed sales reports.
• Spearheaded management scorecard analysis and response efforts while also investigating produced data and recommending specific tactical or strategic actions based on detailed analysis.
• Managed all M&A activity; including the negotiation of stock and asset purchase agreements.

• Personally responsible for 50% of all bookings during 1st two years post-investment.
• Increased profit 20% at largest customer while negotiating renewal.
• Designed, built, and implemented CRM system and related tracking tools to better monitor and manage the pipeline and efficiently quote deals within hours instead of the original two-week turnaround.
• 28% reduction in data center costs while simultaneously retaining 94% of revenue
• Served as a key member of the executive management team directly influencing cash management, staffing, financing, and merger activities.

Palo Alto, CA, US

• Head of Global Sales for the SevenSpace offerings acquired by Sun Microsystems.
• Negotiated two highly visible deals totaling $66M, thereby firmly establishing managed services within Sun Microsystems while also supporting the investment thesis for the SevenSpace acquisition.
• Collaborated with global sales to identify specific and significant opportunities that could be closed and used as managed services outsourcing best practices and subsequently negotiated and closed deals.

Palo Alto, CA, US

• $43M of contracted revenue, leading and mentoring a team working directly with the field organization.
• Served as a key member of integrating SevenSpace offerings into the Sun Services model.

• Successfully negotiated the sale of Sevenspace to Sun Microsystems for $49M in 2005 by managing a complex M&A process.
• 2 Buy-Side transactions - successfully acquired Stratasource in September 2001 and Nuclio in January 2002.
• Reduced company expenses by $2.8M; renegotiated supplier agreements and collected over $350K in settlement penalties from clients.
• Spearheaded revenue growth activities by leading acquisition efforts, including identifying targets, evaluating risk, negotiating key stock purchase agreement elements, and reviewing all disclosures.