Dashboard reports – displaying dynamic data graphically in charting formats providing visualization to focus attention on key trends Quality auditing PerSe real time auditing allowing customers drill down on key activities and elementsKey performance indicators reporting to reveal performance outside the norm, signalling the need for investigation and intervention Labour trend analysis reporting across key sectorsMS Excel business support – customised customer reports, work… Show more Dashboard reports – displaying dynamic data graphically in charting formats providing visualization to focus attention on key trends Quality auditing PerSe real time auditing allowing customers drill down on key activities and elementsKey performance indicators reporting to reveal performance outside the norm, signalling the need for investigation and intervention Labour trend analysis reporting across key sectorsMS Excel business support – customised customer reports, work plans, training schedules, billing and quotation templates, leave reporting, customised Pro forma billing templatesMS Excel data analyst specialist including pivot tables and interactive pivot charts SAP planned periodic work schedules- SAP data integrity maintenance, generating notifications, reporting completion to billing P&L Results reporting for national accountsEnvironmental impact reporting- assisting national customers to reduce landfill by redirecting to recycling options with robust dashboard reporting of trendsAnalytical thinking to identify opportunities to improve profit marginsEstimating, costing and submission of national contract variances Show less

SAP Service PlannerAnalytical financial reporting of National accountsCosting & submission of contract variancesCustomised customer reporting Programmed Periodic Work, scheduling and billing of 12,000 tasks annually.Managing responsive work orders from receipt to completion-billing-reporting. KPI compliance monitoringDevelopment and maintenance of quality audit web portalProject management, tracking & delivery methodologiesIncident investigation-… Show more SAP Service PlannerAnalytical financial reporting of National accountsCosting & submission of contract variancesCustomised customer reporting Programmed Periodic Work, scheduling and billing of 12,000 tasks annually.Managing responsive work orders from receipt to completion-billing-reporting. KPI compliance monitoringDevelopment and maintenance of quality audit web portalProject management, tracking & delivery methodologiesIncident investigation- performance and securityAchievements;Mobilised Hyatt Hotel Housekeeping contractMobilisation plan for Westpac distributed retail lower North Island contract winInitiate waste minimisation promoting recycling for major national accountHalted revenue seepage by tracking all additional work requests from initiation to billing, Increased responsive work billing by 35%Managed vulnerable work process for National account win MSD 70 sites Show less

Monthly EBIT deliveryBudgeting and planningCustomer reportsBusiness development Contract mobilisationHR succession planning Health & safety reportingAchievements:Met or exceeded budgeted EBIT and Sales expectationsGreen cleaning implementationTime and attendance reporting-introduced Panztel clocking system

Responsible for 5 Accor Hotels, and 2 other International chain managed hotels, geographically spread across the North IslandFinancial reportingService excellence Achievements:Enhanced customer satisfaction by the development of customised hotel guest comment cardsElevated skills of housekeeping staff by the recruitment of industry professional operations managerGrew sector by winning additional major contract with international managed chain hotel

Mobilisation of contractContract compliance Financial reportingScheduling planned workHR Scheduling PayrollAchievements:Enhanced margins by wining major night cleaning contract of processing food plant within environs of airport-in accordance with food safety legislationIncreased contract value from 3m to 5m by winning additional contracts within airport complex

Corporate Clients

Hotel openingSet new standards of Food & Beverage in the Airport environs. The restaurant was one of the first with an open kitchen and wine bar matching local wines to dishesThe food - a fusion of local and international dishes served by staff dedicated to ensuring the award winning cuisine is delivered by award winning service - went on to achieve the NZ Restaurant of the YearSet up conference meeting packages

Parkroyal Hotels Jakarta and Bali – Hotel openings

Hotel Opening Travelodge Brand Malaysia

Hotel Openings