President & Chief Operations Officer
CurrentStrategic Leadership: Directed mission-critical process implementation across various departments (Marketing, Sales, Operations, Fulfillment).Cross-Functional Team Leadership: Led diverse teams of web developers, data scientist, sales personnel, administrative staff, capital raising experts, and property managers.Market Expansion: Drove expansion into key Midwest and Southern markets, including North Carolina, Kansas, Houston, and Michigan, building market presence and sustainable profitability.Capital Raising: Secured funds with strategic partners maintaining effective relationships.Cultural Transformation: Fostered a cooperative remote work environment, boosting employee engagement and retention.Visionary: Established long-term goals and priorities for the organization.Financial Stewardship: Oversaw budgeting and financial performance to promote organizational growth and resource allocation.Continuous Improvement: Trained sales team in lean performance management to boost results and efficiency.Operational Metrics: Accountable for business development through KPIs - funnel optimization, conversion rates, cost per lead, cost per acquisition, and average deal value to optimize efficiency.Sales Department Management: Oversaw daily sales operations, including team recruitment and training to achieve aggressive targets.One Goal One Focus: Customer-Oriented Operations to ensured satisfaction through feedback loops.