Quality Compliance Manager
Current-Author product specifications for construction and performance-Manage furniture, patio, lighting, wall decor-Advocate for safety and customer experience during development. Review warnings, instruction manuals, and claims-Monitor production metrics-Manage supplier testing and pre-shipment inspection-Investigate customer complaints. Conduct root cause analysis and corrective action to mitigate and eliminate defective rates-Travel to overseas suppliers for qualification audits-Engage regulatory authorities to ensure compliance with all federal and state laws