• Oversees The American Legion’s National Benefits and Claims programs and initiatives, serving as the resident expert on VA compensation, pension, and related processes, and providing in-depth knowledge and technical guidance to the VA&R Director on complex claims issues, ensuring informed decision-making and effective advocacy for veterans.• Managing the nation’s largest veterans service officer network of over 3,600 VA-accredited service officers, secured over $21 billion dollars benefits awards for veterans and families in 1 year. Also, directly supervised 30 appeals representatives at the Board of Veterans' Appeals (BVA) and VA Pension/Debt Management Center, helping veterans receiving on average $2 millions retroactive benefits monthly. Demonstrating effective supervision and operational execution, ensuring that the team meets performance targets and delivers high-quality service to veterans.• Spearheaded the development of The American Legion’s service officer training and accreditation program, optimizing the accreditation and revocation procedure. Implemented an efficient tracking system to ensure the production of high-quality service officers and their timely VA accreditation.• Pioneered the Nationwide DSO Quarterly Meeting, increasing participation from 70 to nearly 200 attendees worldwide. Secured high-profile guest speakers including the VA Under Secretary of Benefits and the Chairman of Board of Veterans Appeals. Demonstrated meticulous planning and organization, creating a successful platform for direct stakeholder communication. Additionally, led a nationwide survey evaluating the American Legion Department service officer program, providing actionable insights to the National VA&R Commission. Displayed strong leadership by recognizing and addressing team burnout risks, conducting regular check-ins, and fostering a collaborative environment.

Responsible for directing fundraising & marketing activities for WVA major programs and projects, monitoring government regulations and guiding public policy to ensure WVA is in compliance with local, State and Federal regulations. Overseeing day-to-day operations, maintaining organization website, emails, correspondence, financial accounts.

Perform highly effective analysis for veteran’s claim process regarding service connection, evaluation of disabilities, medical/dental treatment, special monthly compensations, CH35 educational benefits and ancillary benefits with an efficiency-driven and accurate approach

• Accredited with the U.S Department of Veterans Affairs for the purpose of full representation, preparation and prosecution of veterans benefit claims under the laws administered by the VA• Assisted veterans and eligible family members seeking VA-related benefits, and recommended proper documentation and forms to file for disability claim with more than 60 cases each month• Advocated for claimants by identifying VA rating decision error, and orchestrated strategy to appeal VA rating decision resulting the veteran receiving more than $100,000 retroactive VA pay• Represented veterans and eligible claimants at the Board of Veterans Appeals hearing and VA Pre-determination Hearing • Drafted 5-10 Appellant’s Brief monthly to present before a Veterans Law Judges• Cooperated both internal and external organizations to develop relationship and identify potential partners for the betterment of veteran services

• Answered phone calls and scheduling patient appointments on the daily basis• Received all visitors, and routes calls and visitors based upon knowledge of procedures and operations • Provided quick and courteous answers to routine and non-technical requests for information• Took X-Rays, dental impressions and giving simple oral hygiene instructions to adult/pediatric patients • Supervised 10-20 civilian employees, monitored usage of dental instruments, cassettes and hand pieces • Worked as sterilization technician, sterilized 40-50 dental cassettes on daily basis• Maintained and audited over 500 patient dental records every quarter

• Chaired 4-member University Affairs Committee and Government Operations Committee• Voted on different issues by using critical thinking techniques such as avoiding illogical assumptions,emotion-based rationale biases and premature judgments• Conducted research and apply knowledge attained from that research to reach work goals• Discovered misrepresentation of student funding of over $400,000 by Arizona Student Association• Revised USG Bylaws and/or Rules of the Senate on yearly basis• Applied university regulations and precedent decisions to reach sound and objective decisions• Drafted more than 50 legislations regarding student-related issues e.g. promoting LGBT student right,gender neutral housing, protesting Pell grant reduction, protesting SB 1070, requesting UniversityPresident to address student-concerned issues to the Congress etc.• Conducted over 30 hearings for student activities and approved the USG annual budget of $200,000each year

coaching, preparing students in Flagship program to study in China

• Facilitated games for participants, prepared communications to participants and planed presentations/ field trips• Organized and managed the paperwork and processing affiliated with the summer program• Ensured program compliance with university policies and procedures• Assisted with gathering and analysis of all associated student performance

• Prepared and reviewed foreign correspondence, formal memorandums, evaluation program datareports for senior-level executive for signature or approval• Developed working relationships with primary points of contact external to the local office on routineassignments• Organized events and meetings with city officials, coordinated and communicated with internationaldelegations• Compose responses to routine and non-technical requests involving such things as status of reports,suspense dates and correspondence of a general nature from oral instructions

• Participated in the research of liquid water in Valles Marineris, the “Grand Canyon” of Mars• Conducted research on Mars geography and submitted rock sample for comparative analysis• Presented research finding to distinguished NASA scientists including Dr. Phil Christensen (NASAESAM Medal Recipient) and Dr. Jennie Si (White House Presidential Faculty Fellow)• Published a space photographs of Mars surface by commanding THEMIS camera on the NASA’s 2001Mars Ody