Philip Eldridge Email & Phone Number

Dundee, Scotland, United Kingdom

Continuing my career at Shackleton I now oversee the service desk, NOC and technology alignment teams.I still work on reviewing our clients against industry best practices and devloping a roadmap for improving their systems but I now also ensure our internal departments work together more closely. For example any recurring issues reported by the service.

Dundee, Scotland, United Kingdom

Continuing my career at Shackleton my job has now focussed on ensuring that our clients get the best use of their technology and maintain their cyber security. I do this by reviewing them against best practises in the industry.Using the TruMethods framework and systems like myITprocess I have developed a series of standards. These cover areas like.

Dundee, United Kingdom

I am a senior technical engineer and technical account manager supporting businesses around the country but primarily on the east coast of Scotland. As a technical account manager within my group of clients I am their single point of contact for all technical matters which allows me to get a good understanding of their business. I will go in and produce a.

I am a technical consultant covering the north of Scotland and helping small to medium businesses to get the most effective use of their IT systems. The job covers all aspects of IT support from an initial site audit with recommendations for performance improvement, added functionality and cost reduction. Then onto designing entire networks, upgrading.

Working for a global business process outsourcer with clients such as BT, T-Mobile and Capital One I am in charge of desktop support in 4 call centres throughout the UK. For the first year of this role I only supported 1 call centre in Dundee but I was then promoted to the Team Leader role for the northern region. My region comprised of one call centre in.

Head of IT in a calltaking and taxi dispatch business my role has developed and changed significantly over the time I spent here. My role for three years was that of overall head of IT for two company's one in Edinburgh and one in Aberdeen, I split my time between the sites with 2 days in Edinburgh and 3 in Aberdeen. I administered the two bespoke taxi.

Overall head of IT in a mid sized, £20M turnover, oil services company of 250 personnel. In charge of day to day administration of the network as a whole and also in the future planning of IT within the company. My responsibilities also included specifying/purchasing IT equipment. In my role as IT administrator I controlled my own budget but was answerable.

This position originally started as a year out in industry from RGIT but progressed to last 4 years. My main duties included programming and supporting accounts systems for Scottish based companies and helping to support Abtex's own IT systems.The programming side included such languages as Microsoft Access, Clipper, Retrieve 4GL and Baan basic. I wrote.

Bsc, Computing Science

Attended 2 years of the computing course and my year out in industry. I did not return to complete the course. I felt I was learning more.

Sys History

Achieved 6 Higher grade exams and 1 SYS module. Highers were Maths, English, Physics, Modern Studies, History and Computing.

Education record