• Developed and maintained interactive dashboards in Tableau and Power BI to monitor key performance indicators (KPIs), reducing reporting time by 30% and improving visibility into operational metrics.• Analyzed large datasets to identify trends and actionable insights, enabling data-driven decisions that increased efficiency by 15% across multiple departments.• Implemented a data collection system that improved statistical accuracy and streamlined data aggregation, saving 10+ hours per week on manual processes.• Provided detailed reports and analysis to cross-functional teams, resulting in 20% faster identification of key business opportunities.• Trained team members on data visualization techniques and tools, leading to a 25% increase in team-wide data analysis capabilities.

• Supported the creation, management of, and participation in, leading customer groups, including advisory boards, experts, and domain groups • Optimized the hazardous waste program for customers which led to 300% increase in daily users • Responsible for revenue growth, customer-focused service, sales, and field service support • Developed a strategic review via user surveys that led to a $75,000 increase in revenue • Influenced colleagues and executives via data-driven decisions and presentations

• Implemented solutions for modification of quality control methods and techniques that reduced experimental time by 50% and doubled percent yield by 200% • Planned detailed procedures for projects with expected results and methodological approaches • Provided regular updates, observations, and communication on project data to meet deadlines • Collaborated with key customers and channel partners to understand problems, and obtain feedback