Brought over following a second split of XPO.

Senior Identity and Access Management Engineer leveraging Sailpoint and Microsoft Entra

Configured 30+ SaaS Applications for SAML 2.0 SSO Authentication using Azure to provide seamless end user authentication experience after company split for over 66,000 users.Supported AD infrastructure of existing environment of over 40,000 users.

Working as part of the FastTrack center as an SME for the Enterprise Mobility + Security suite for AzureI have guided multiple organizations to enabling Microsoft Intune for their MDM provider, assisted with integration or migration from other services such as GSuite and Okta to the Azure IDP stack.

Global Email Administrator for 5000 mailbox environment.Managed two junior email administrators for 365 coverage.Led drive for integration of HR system with User account creation in local ADExpanded Exchange Environment to include 4 additional serves and 20 new databases to reduce database failure rates due to inadequate resources when onboarded.

• Tier-3 Premier support for Microsoft’s Office 365 Exchange Online service. • Worked with Enterprise level customers assisting in resolving issues in a Hybrid setup to ensure compatibility with On-premises infrastructure including IIS configuration for Autodiscover and hybrid OWA usage, load balancing and firewall and routing configurations for access, leveraging different on-premises teams and avocation for assistance from third party vendors to ensure proper configuration for compliance with the Office 365 environment.• Worked with Customers on wide ranges of issues including mailbox migrations to Exchange Online, Mailbox recovery, restoration and configuration, setting up Transport Rules, eDiscovery queries, Calendaring errors, issues with Free/Busy lookups and troubleshooting Mail flow outages.• Built and maintained working Hyper-V Lab Environments to reproduce customer issues.o Lab environment consisted of Domain controllers, Mailbox, CAS and Transport servers using Exchange 2010 and Exchange 2013 running on Windows Server 2008r2 and Server 2012.as well as Hybrid integration with Exchange Online • Extensive troubleshooting of required administration roles and custom RBAC assignments and groups.• Provided Exchange Powershell commands to troubleshoot issues.• Reviewed and provided guidance on proper commands for customer’s custom Powershell scripts.• Worked closely with Exchange developers to provide hotfixes and patches

• Tier-3 enterprise technical support for Microsoft Exchange. • Responsibilities included providing triage to Microsoft’s hosted Office365 dedicated environment• Worked with team to provide 24/7 managed mail services to some of the world’s largest and most successful companies, as well as Microsoft’s corporate internal network.• Administration and Troubleshooting of 300,000+ Exchange 2010 Mailboxes, as well as maintaining thousands of CAS and Transport servers ensuring User connectivity, Load balancing of CAS arrays, ensuring mail delivery and High Availability• Timely identification, triage and resolution of possible SLA (Service Level Agreement) impacting events reported by Microsoft’s System Center Operations Management alert system within large enterprise environments.

• Responsible for server upkeep and repair for a global enterprise primary Data Center during migration to new datacenter layout.• Maintained inventory of hardware for use of upgrading the infrastructure and routine maintenance.• responsible for configuring Cisco ASA ports and installation

• Responsible for everyday maintenance of the facility and customer equipment. • Tasks included responsibilities for setting up rack space for utilization by clients, managing and maintaining Windows Servers and assisting in running server archive batches using HP Autonomy and Symantec Vault and responsible for delivery of backup tapes to offsite storage teams.• Provided hands-on support to over 400 customers housed in the datacenter• Making as well as running network cables and power to racks. • Tasked with setting up VMWare host machines along with physical to virtual server moves.• Tasked with installing and configuration of Windows server 2008, 2008r2 following customer provided specifications