Philip Fleming Email & Phone Number

South Bend, In, Us

Maintained current QMS and added / suggested improvements where needed. Supervised quality lab, QE's, inspectors, CWI, and quality technicians. Collaborated with other departments (especially Engineering and Production) coordinating new projects. Served as member of APQP Team, and guided team through potential production issues. Worked closely with customers (especially four largest customers) and developed excellent working relationships while opening improved lines of communication.Trained and developed the QEs and inspectors. Helped them understand the different work centers and expectations of customer, as well as processes and need for accuracy. Assisted QEs and inspectors in understanding and improving corrective action skills, which involved collaborating with managers and floor supervision to determine requirements for quality support. Served as part of senior management team that helped discuss and guide direction of organization.• Set up CS1-style work area to review welding assemblies, and automated part verification through use of Tap-O-Matic arm; Annual projected savings of $110,000 in verification costs. • Worked to involve hourly team with resolving issues concerning part manufacturing issues or quality notifications for GSMW’s largest customer; reduced PPM from 1,200 to 650.• Resolved issue at a GSMW customer site (located in Southwest Texas) concerning over-galvanization and rusting of solar field parts, improving part quality and increasing customer satisfaction.

Oakbrook Terrace, Il, Us

Reviewed assembly processes to determine areas of probable quality issues. Resolved process questions through standard work instructions, training, auditing and training of supervisors. Managed three inspectors and one auditor daily. Served as quality team member of new product implementation for Stainless Steel rig program; involved coordination of Chinese suppliers, Colson China Quality Team and U.S. NPI team. Held responsibility for PPAP release and approval.• Coordinated engineering changes to plant floor; controlled inventory as “use up”, scrap, or sale to secondary markets.• Identified bill of materials issues and synchronized with Engineering Group to change and advise Sales Group of possible customer issues or concerns.• Worked closely with China Quality Team when issues occurred, or defects were found.• Informed upper management team by charts and Zoom meetings of quality concerns, continued errors, and opportunities to improve. • Started accountability and traceability program to document specific departments for errors; program has expanded to individual members of departments.

Elkhart, Indiana, Us

Served as certified auditor and ISO Representative; led company to successfully pass six audits. Traveled throughout United States, Canada, and Mexico to identify and resolve quality issues via sorting, corrective action training, and setting up third-party verification teams. Worked with customers, internal departments, and outside consulting groups to solve quality issues and concerns. Managed, mentored, and trained seven quality inspectors tasked with conducting daily layered audits for parts and processing / recording findings. Conducted daily meetings with plant floor management to discuss issues, production goals, customer complaints, and updates.• Led $1.5M project to successfully redesign and retool dies for stamped seat adjusters.• Contributed to achieving $85,000 in savings by developing and implementing layered audit that included manual product and process audits within manufacturing departments.• Reduced number of returned slide tracks from 65% to 3% by implementing weight scale process to measure each assembly prior to packaging and shipping.• Shrank PPM (parts per million) levels for largest customer from 1,800 to ten for customer by using end-of-line testing, quality auditing, and better work instructions.• Improved work environment for quality inspectors by upgrading and adding new workstations and wall mount / drawer cabinets.

Implemented assembly build schedule to align custom trailers with high-end power-washing equipment, tanks, and spray tools; these processes and procedure controls reduced parts inventory based on usage. Managed and optimized overall operations; directed plant level support functions including human resources, QA, materials, finance, and engineering. Coordinated service visit assignments for service technicians and build schedule with sales group based on funds deposit for specific units in production. Trained new general manager on inner operations and processes to grow his professional knowledge and enable him to successfully assume GM role.