Philip Hughes Email and Phone Number

Dovetail Services UK Ltd - Senior Sales Advisor – This role involved dealing with high volumes of customer telephone, post and email queries, training new and existing staff as well as liaising with different parts of the company giving feedback on future strategies and developmentfor the business.This consisted of working with the country’s most popular magazines such as Radio Times, BBC Gardeners' World, Good Food, The Week and Top Gear Magazine as our portfolio included over 300 brands across over 60 publishers.My role included using old DOS based subscription managemet systems as well as newer HTML based systems for order placement and account managing with customers. I frequently used word, excel and Outlook for internal admin, such as invoicing and customer communication. In my role I was one of few trained to provide support for the Apple, Android and Windows Apps the magazines produced.

(London, New Oxford Street)Running a team of tele sales operators, creation of systems for all aspects of the job from creating an orders database to increasing product knowledge.In addition, when short staffed, I would do all duties to close or open the store.