Philip Kendall Email and Phone Number

➢ Launched Operations Strategy Team from the ground up after being tapped by Executive Management as a talented organizational leader➢ Took charge of numerous transformative projects across multiple departments and regions➢ Mobilized a team of 7 direct reports supporting a customer base across US and Canada spanning hundreds of locations➢ Executed strategy development, demand forecasting, and business optimization to secure millions in annual sales➢ Updated legacy forecasting models by placing greater emphasis on true demand, just-in-time inventory levels, achieving optimization for materials procurement➢ Implemented new Source to Pay process and delivered updated training to internal/external teams, improving on-time bill payment and reduced financial exposure on credit limits➢ Slashed inventory carryover to within acceptable levels for Crop Nutrition business by enhancing resource planning and updating strategies to meet evolving market demand➢ Developed strategies with top suppliers to optimize business relationships while minimizing financial risk➢ Engaged directly with customers to solidify business relationships and key partnerships

➢ Built strategic partnerships with dozens of business leaders in Procurement and Operations to yield substantial improvements in process efficiency➢ Launched new ERP system to enable doubling of retail operations following acquisition by assembling a team of SMEs; achieved company-wide user adoption in 12 months ➢ Slashed inventory carryover in order to meet management's aggressive project objective➢ Engaged stakeholders across various business work streams and recommended solutions

➢ Gained executive leadership buy-in by identifying opportunities, creating business cases, and pitching recommendations for cost/time-saving solutions, resulting in significant overhead savings➢ Consolidated multiple disparate ERPs into 1 simplified system by leading major effort to research and integrate SAP S4 system, impacting a global workforce with enhanced resource visibility➢ Minimized risk by working with Finance professionals to assess financial data needs and adherence to GAAP requirements, achieving a successful and on-time go-live➢ Collaborated with internal stakeholders to standardize data governance for financial data, leading to greater insights and visibility while minimizing risk

➢ Revolutionized Simplot’s expense reporting – enabling expansion into new regions and international markets – by spearheading a 3-4 month RFP process➢ Established and leveraged key relationships to secure the most optimal, cost-effective solutions in alignment with corporate needs and objectives➢ Secured financial viability of expense reporting implementation by devising an innovative rebate program that brought in substantial revenue annually to cover the back-end cost with a $MM net positive gain➢ Strengthened Project Management by standing up Simplot's first-ever consolidated PMO with 5 direct reports, leading to successful completion of 10+ internal projects with significant company impact➢ Ranked as a Top 3 Finalist for Simplot’s Top Innovation Award in the 2018 fiscal year

➢ Developed, mobilized, and empowered a 7-member customer support team serving the North America and APAC regions➢ Delivered sound leadership by emphasizing Voice of the Customer principles to enhance service quality for tens of thousands of accounts➢ Established a skilled team through continuous coaching, mentorship, and support of junior team members➢ Galvanized team and enhanced performance by setting clear expectations for performance and protocols within the Support Center➢ Promoted high levels of customer satisfaction by resolving escalated tickets, issues, and requests

➢ Generated $MM in total sales revenue by directing an 8-member team through all phases of sales campaigns and loan production, driving company growth and profitability➢ Achieved and maintained ambitious sales quotas and goals by coaching staff, providing performance feedback, and equipping team members with necessary skills➢ Streamlined day-to-day branch operations while maintaining full compliance with bank policy➢ Grew company’s bottom-line while overseeing sales campaigns and loan production activities➢ Collaborated with Commercial and Treasury Banking teams to meet emerging customer needs➢ Minimized risk across loans by reviewing small business financials, assessing for lending and creditworthiness