Concrete Division designs, sells & maintains Field Erected Concrete Evaporate Water Cooling Towers of the Tower Tech design in the USA and Internationally. Each design is site specific, requiring site visits while towers are constructed, working with the engineers and construction managers.Service & support of existing towers includes inspections of the towers, replacement parts, operator & service training along with responding to issues that may be experienced. Advisement & Training for independent contractors also provided.In 2014-2015, I was responsible for re-engineered the tower design working closely with an independent engineer. We changing the design from a precast wall design to a "Cast-in-place" design to eliminate historical issues of water leaking from the joints of the precast towers. As part of this design re-engineering, the integrated water distribution within the structural beams at the top of the tower into independent piping that is supported by the concrete beams to allows for access to the distribution piping for maintenance/upgrading, addressing owner complaints.As a 6 Sigma Green Belt, I am continuously analyzing issues, parts, and design for continuous improvement.

Managed Network Lan/Wan systems, data security, VOIP communications, all equipment, servers, laptop/desktop computers, cloud based data management, all computer/network & cabling. Implemented and managed Security systems for commercial operations, training room & conference room multimedia presentation systems.Experienced in Microsoft Software inclusive of Operating Systems, Office suites, Server, Virtual Machine & other network software, AutoDesk Design Suite 2017, MS GP Dynamics accounting software, CRM and various other software used in business. Contract Management for products and suppliers of equipment & services.Six Sigma Green Belt

Brought Customer Service Division from a P&L Warranty expense to a profitable business addition to P&L bottom line with over 50% margins on sales of $3.5 million plus, through being responsive to customers needs. Setup & instituted the Authorized Service Providers (ASP) network, along with factory Service Training schools for ASPs, customers, and independent service organizations. Initiated Factory Startup program along with Regional Sales Managers, as a way to provide customers with a great experience while reducing warranty expenses.Excellent sales negotiator for customer satisfaction, able to make decisions without regard to stress of situations. 6 Sigma Green Belt, worked on Design Team to improve tower designs along with components, aimed at reducing build costs, while increasing reliability. Evaluated parts and overall design performance as part of performance testing along with the engineer. Managed team of over 20 people involved as Customer Service Reps, Field Service Crews, Startup personnel along with subcontractors and Project Managers.

RSM for Italy for sales and service of Tower Tech, Inc. technology applied in Italy. Replacement parts and service of existing towers that have peen in operation since 1996 presents a good opportunities for SCAM. T.P.E., our partners located in Torino, Italy, supporting them with factory replacement parts and service training, is an important part of my job. The other area of support is in the quotation & sales of new equipment along with marketing support and training. Management of the Contract.

Service & Replacement parts for existing equipment operating in multiple locations throughout Brazil. Training and support of Partner tower owners, engineers, operators in Brazil in regard to operation, service and refit processes as well as providing issue resolution.Total Sales of New Equipment as well as for Service & Parts for All Brazil, including the development of Brazilian version of equipment, since 2016.

Managed construction of Field-Erected Concrete Cooling Towers various places in the US, Brazil, Thailand. Responsible for build Timeline, Field Crew, Safety, Quality Assurance, Product Procurement, Budget, Contract Management, from sale through completion and operator training at startup.

Project Manager for multi-million dollar accounts including a wide range of duties under taken in taking care of customer - Customer Service . Example of Duties for one of the accounts included Budgeting, Receiving, Inventory Control, Setting up order-entry system for interface with customer's facility management use, Estimating, Accounting, Sub-Contracting, Labor Management, to accomplish facilities maintenance setup. Worked with GOP Designer's and company's facility personnel for ongoing rearrangement of Steelcase cubicle systems in 3 buildings with multiple floors, going from 500 stations to accommodate over 2500 stations in same floor spaces within two years, and involved scheduling moving crews and equipment with Building (lessor) management and all sub-contracted crews for overtime weekend/night time work as well as receiving new product shipments (night time) into storeroom prior to work. Customer mandated no significant impact to their business, all major rearrangements to be done during non-business hours.Streamlined & managed the Refurbishment and Parts Department including shipping and receiving, reducing costs by 20% and increasing productivity by 30%.

K&K provided services and parts to individuals and small businesses in the areas of Computer/Network Consulting, Automotive Parts & Service, Consultant/Contractor for building construction and/renovation. Worked with owners to design and implement remodeling/additions to private homes (from kitchens through basement conversions) which involved framing, plumbing & electrical, finished walls & flooring. Modified designs of two houses for better space efficiency and then built the house designs to live in. Business Owner (Business tax number was held and sales taxes were paid during this time) This business was operated during evenings and weekends in addition to other employment during this period)

Designed & Built 600amp- over 3000amp, incoming electrical supply switch gear for commercial buildings. Built/modified Allen Bradley controls for plant equipment for Pillsbury and many other companies Managed and trained more senior employees for this work in a Union shop.

Factory production worker end of production line. Repaired all defects found by QA before homes were shipped.

Installer, Quality Control, Shipping units from Dispatch Yard. Completed final equipment into units, final QC check of units before moving them to Dispatch Yard. In Dispatch Yard, checked transport companies paperwork before providing specified units to drives and getting releases signed for shipping. Managed & Organized units at Dispatch Department for shipping

Project Manager & Supervisor of multiple person crew for Building Tennis & Basketball courts for major companies resorts, private & public clubs along with private homes, all over the island of Puerto Rico. Other aspects of work was Hydro-sandblasting with 10,000psi trailer mounted equipment, chemical cleaning of buildings & refinery piping units, and general contracting.Responsible for Estimating, Purchasing, Personnel, Equipment Maintenance, Transportation, Quality Control, Scheduling.

Factory responsibilities included Mig Welding & Paint Booth painting operations of steel frames and parts for tent campers, Bethany Travelers. Delivered finished trailers via Commercial Transportation (18 wheeler) trucks across country, part time. I hold a CDL license.Setup and managed their Customer Service Replacement Parts Business as well set parts pricing and shipped parts. Facility Management training, plumbing of compressed air supply lines, water supply/drain piping, HVAC equipment maintenance for both the commercial buildings and the school buildings of the campus, as well as involvement with grounds maintenance, wood working shop, construction, waste management, and Vehicular Fleet Service for all types of campus vehicles.