1. Direct and control the work and resources of the Company and ensure the recruitment and retention of the required numbers and types of well-motivated, trained and developed staff to ensure that it achieves its mission and objectives.2. Provide strategic advice and guidance to the staff, to keep them aware of developments within the industry and to ensure that the appropriate policies are developed to meet the Company’s mission and objectives and to comply with all relevant statutory and… Show more 1. Direct and control the work and resources of the Company and ensure the recruitment and retention of the required numbers and types of well-motivated, trained and developed staff to ensure that it achieves its mission and objectives.2. Provide strategic advice and guidance to the staff, to keep them aware of developments within the industry and to ensure that the appropriate policies are developed to meet the Company’s mission and objectives and to comply with all relevant statutory and other regulations.3. Establish and maintain effective formal and informal links with major customers, relevant government departments and agencies, local authorities, key decision-makers and other stakeholders generally, to exchange information and views and to ensure that the Company is providing the appropriate range and quality of services.4. Develop and maintain research and development programmes to ensure that the Company remains at the forefront in the industry, applies the most cost-effective methods and approaches, provides leading-edge products and services and retains its competitive edge.5. Prepare, gain acceptance, and monitor the implementation of the annual budget to ensure that budget targets are met, that revenue flows are maximised and that fixed costs are minimised.6. Represent the Company in negotiations with customers, suppliers, government departments and other key contacts to secure the most effective contract terms for the Company.7. Develop and maintain Total Quality Management systems throughout the Company to ensure that the best possible products and services are provided to customers.8. Develop, promote and direct the implementation of equal opportunities policies in all aspects of the Company’s work.9. Develop and direct the implementation of policies and procedures to ensure that the Company complies with all health and safety and other statutory regulations. Show less

• Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house • Develop and recommend the budget, marketing plans and objectives and managed within those approved plans • Implement and maintain F&B sales/marketing programmes • Direct and oversee development of employees • Actively involved in hiring, training, empowering, coaching and counsel performance and salary reviews • Direct the implementation… Show more • Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the house • Develop and recommend the budget, marketing plans and objectives and managed within those approved plans • Implement and maintain F&B sales/marketing programmes • Direct and oversee development of employees • Actively involved in hiring, training, empowering, coaching and counsel performance and salary reviews • Direct the implementation of the, reports, forecasts, inventory and budget for food and beverage operations • Coordinate food and beverage operations with other departments to ensure efficient guest service • Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality • Implement procedures to increase guest and associate satisfaction • Exercise quality control for both food and beverage • Maintaining Maanzoni Lodge standards of service and ensure their implementation • Performing daily walk-through to ensure full compliance with Department of Health and safety regulations and Maanzoni Corporate standards • Maintain communications with Corporate Staff • Coach and counsel employees to reflect Maanzoni service standards and procedures • Was responsible of the operations of the food and beverage when the food and beverage manager was on leave.• Was delegated by the C.E.O numerously to oversee the hotel operations in his absence. Show less