* Exceeded quotas 20% through consistent sales by serving as a SME in store, product and promotional knowledge *Promoted within 2 months from Internet Sales Consultant to Internet Sales Manager *Directly responsible for $48K in monthly gross profits SALES PRESENTATIONS: Designed innovative and targeted presentation materials for sales and customer relations, to drive orientation to service and problem solving. CONTRACT NEGOTIATION: Decisively negotiated product sales and trade-in deals to ensure mutual efficacy and maximize business profit. *Achieved Top Sales with $81K gross profit & 18 closed deals, February 2020 *Lead, coach and develop 15 Sales Consultant and Internet Consultants to drive professional and business growth *Maximized revenue by 10%, amounting up to $3K in extra profit on each sale *Consistently closed an average of 85 deals per month *Managed up to 500 customer accounts and 200 monthly credit applications LEADERSHIP: Mentored 25 Sales Consultants and Internet Consultants on sales process, cold calling, prospecting, networking, product knowledge, and outreach program to land new clients and retain existing ones. SaaS: Developed a video sales program in the midst of COVID to maintain a competitive edge and create a visual presentation for upselling products and services, utilizing various face to face interfaces to achieve a 100% engagement rating, increased appointments by 50% and closing deals 3X as often. CLIENT RETENTION: Actively cultivate client relationships to proactively address client concerns and questions, and increase repeat business.

*Promoted within 6 months from Account Manager to Senior Account Manager *Led and developed 15 Account Managers and Concierge Service team members *Single-handedly managed 200 accounts and supported 2K+ accounts *Consistently achieved Top 10% Total Texas Sales, out of 250 sales professionals *Consistently exceeded quotas by 20%, generating 7 new accounts per month *Maintained 20%+ closing on internet leads through cold calling strategies *Honored with “Shining Star” Employee of the Month, May 2017 *Top Sales Houston Market with 62 new accounts, July 2016 -Developed a Department Head Introduction policy, introduced customers to all health club department heads on day one of the sale, thus increasing new accounts by 50%. - Revamped the sales process to increase lead conversion; maximized monthly membership training packages by 50% and personal training starter sessions by 100%. - Proactively and consistently communicated with potential and existing clients via email, phone, online presentations to generate account memberships, and promote customer satisfaction and retention. Managed CRM platform. - Spearheaded contract management from pre-conception to execution; negotiated sales contracts, closed agreements and supported sales team with new product launches. - Managed human resource facets; recruited qualified talent, hired, trained and supported the development of Junior Account Management professionals to exceed company goals and revenue.

*Promoted within 3 months from Store Manager to Assistant District Manager *Managed 5 locations, developed SMART goals and strategic planning to achieve sales and profit goals *Led a team of 10 Store Managers and Assistant Store Managers to ensure staffing, inventory control and P&L were completed. Additionally, led a team of 50 associates across 5 store locations *Assisted in opening a new location in Dayton, OH and trained Store Manager to ensure mutual success *Maximized monthly P&L profits by 5% as compared to national average -Provided coaching on PoS system, food costs, food waste, labor management, and promotions to increase sales. -Initiated inventory control measures to manage and replenish stock, maintain cost levels, meet customer demand and prevent loss of profits.