●Technical Support: I provide technical support to clients, troubleshooting and resolving IT issues in a timely and efficient manner. I am adept at diagnosing problems and implementing effective solutions.● Consultation: I consult with clients to understand their IT needs and provide tailored solutions. I advise on the best practices in IT management, system upgrades, and data security. ● Specializing in remote web development, I build responsive and user-friendly websites that meet client requirements and industry standards, irrespective of geographical boundaries.

● Maintained and supported application systems, offering end-user support and training on effective ICT utilization. Implemented proactive maintenance and monitoring strategies, significantly reducing system downtime. ● Installed and configured computer hardware, software, systems, networks, printers, and scanners, ensuring optimal performance and functionality.● Developed and performed SEO on websites using WordPress and other frameworks● Investigated, diagnosed, and resolved computer software and hardware faults promptly, minimizing disruptions and optimizing system uptime.

●System Management: As an intern, I assisted in the maintenance and oversight of the company’s computer infrastructure, gaining hands-on experience with networks, servers, and security systems.●Support and Training: I provided technical support under supervision and participated in staff training sessions, enhancing my troubleshooting skills and understanding of new systems and software.●Regulatory Compliance: I learned about industry regulations, particularly those related to data privacy and protection, and how to ensure technology practices comply with these regulations.●Security: I helped implement and monitor security measures, gaining insights into the protection of company data and network systems.●Data Management: I supported the data management team, learning how to securely store and manage company data.●Strategic Planning: I was involved in strategic planning meetings, learning about the process of making recommendations for future technology initiatives and improvements.