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Innovative solution design, architected within client constraints, focused on delivering value to the customer ★ As a senior-level portfolio/IT solution engineering leader my greatest strength is moving organizations to their next level of organizational maturity by providing long-term vision and direction whether by implementing scalable processes and frameworks that produce repeatable results or by leading large-scale projects and transformation initiatives. I am most comfortable working in a matrixed global environment and relish the challenge of multiple work streams.Key strengths include:Portfolio Management• Developing repeatable, scalable governance processes for programs and projects including metrics and reporting• Managing portfolio of 30+ active initiatives• Identifying and resolving issues that could impede solution delivery• Leading program managers and their PMs to deliver on several programs with multiple and concurrent projects• Developing consensus across multiple stakeholder groups with competing/divergent interests• C-level reporting on engagement portfolioEnterprise Architecture• Serving as principal liaison/consultant between finance, product development, engineering, marketing, executive and client stakeholders on a portfolio of strategic corporate initiatives• Solution design, integration, implementation, and adoption of enterprise-level solutions• Scaling systems while improving uptime and productivity• Designing enterprise-level system rewritesSolution Implementation• Leading large-scale solution migration efforts including migrating multiple client-supported applications to cloud-based (SaaS)
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Principal Portfolio ManagerCompassion International Oct 2016 - PresentGlobal, UsPrincipal portfolio manager responsible for architecting corporate portfolio governance solutions, managing enterprise portfolio of 50+ strategic corporate initiatives, ensuring portfolio alignment to strategic objectivesKey Successes:• Developed scalable and repeatable processes for portfolio, program and project governance including project set-up, delivery and closure• Developed and standardized reporting on key metrics to track portfolio performance against targets• Implemented enterprise-class Project Portfolio Management (PPM) tool to provide executive oversightResponsibilities include: governance of the portfolio of strategic transformation initiatives while building repeatable, scalable processes; executive-level verbal and written communication regarding related service metrics for all impacted initiatives; managing key client needs and escalations -
Global Customer Support DirectorCompassion International Oct 2014 - Oct 2016Global, UsCoached development of new shared services executive leadership team and oversaw implementation of cross-functional strategic initiatives:• Built GSS leadership team dynamics by: • Instituting and facilitating cross-functional roundtables • Developing and facilitating Leader-to-Leader meetings • Promoting team-first thinking through: • Engaging with key customers in a consolidated fashion • Aligning functional strategies to group strategies • Integrating functional budgets into group budget• Led cross-functional team to create GSS Core Operating Principles• Created inaugural GSS customer satisfaction survey• Led functional leaders in creating action plans tied to improving survey results -
Client Account ManagerVerizon Mar 2011 - Jul 2014Basking Ridge, Nj, UsIT solution engineering leader responsible for implementing Enterprise Information Management through strategic governance process and systems: • Developed and implemented model for executive-level governance of integrated strategic planning • Facilitated executive team in developing value-oriented key metrics for multi-year strategies• Led CIO monthly analysis and quarterly strategic review process of initiatives and resource allocation for alignment to strategic objectives• Aligned executive-level reporting regarding ROI, KPI and related value metrics for all impacted programs• Defined and led a portfolio of strategic transformation initiatives including: • Application consolidation/retirement effort (300 apps), flexible IT resource model, decreasing vendor overspend, integrated cloud-based solution model• Led design, implementation, integration, and adoption of multiple enterprise-level tools including: • Portfolio governance (Clarity), • Financial ERP (SAP) • Capital labor tracking systems• Administered annual budget and departmental expenses in support of strategic objectives -
Enterprise Solutions ArchitectVerizon Apr 2008 - Mar 2011Basking Ridge, Nj, UsSenior manager of architecture/BI team and associated development and operations support teams with responsibility for: integration of various COTS tools with existing ERP and CRM tools; associated business process optimization; developing reports and dashboards to support business analytics• Integrated development and operations with the focus on building, testing, and deploying faster with higher quality• Built and led teams of domestic and international resources in US, Latin America, and Asia• Built career paths for high-potential leaders in the group, with a focus on developing key talent• Developed multi-tier governance/reporting model to ensure operational alignment to strategic objectives• Standardized software design/development practices• Led corporate (internal process) due-diligence teams during consecutive mergers/acquisitions• Led Agile pilot team and championed corporate adoption• Designed and implemented post-merger integration of 5 full-lifecycle HRIS systems into a single integrated system• Responsible for annual budget and departmental expenses -
Principal Software EngineerVerizon Jun 2004 - Apr 2008Basking Ridge, Nj, UsSenior integration architect/team lead responsible for development and support of global labor processing portfolio of applications• Responsible for $1B annual labor processing system• Converted client/server time reporting system to web-based and scaled from 1.5K users to 20K users on time and under-budget• Refactored application portfolio for consistent user experience through user flows and style guides -
Development ManagerVerizon Feb 2002 - Jun 2004Basking Ridge, Nj, UsDevelopment team manager responsible for enterprise labor processing systems.Led 8-person development shop responsible for labor processing systems, enterprise DBA for multiple enterprise governance systems -
Software System EngineerVerizon Jun 1996 - Feb 2002Basking Ridge, Nj, UsLead DBA and data interface developer responsible for design and architecture of multiple Oracle and SQL Server databases.Responsibilities included: DBA; architect for integration efforts; business analyst; data interface development for SAP and Lawson financial systems; full lifecycle development; development of Informix 4GL applications and Oracle PL/SQL procedures, packages, views and triggers. -
Accounts Payable ClerkFocus On The Family Jun 1994 - Jun 1996Colorado Springs, Colorado, UsResponsible for processing and paying service provider invoices. -
Customer Service RepresentativeFocus On The Family Apr 1993 - Jun 1994Colorado Springs, Colorado, UsResponsible for handling incoming call traffic, with particular emphasis on Spanish constituents
Philip Platt Skills
Philip Platt Education Details
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Colorado Technical UniversityComputer Engineering -
The Master'S UniversityGeneral
Frequently Asked Questions about Philip Platt
What company does Philip Platt work for?
Philip Platt works for Compassion International
What is Philip Platt's role at the current company?
Philip Platt's current role is Principal Portfolio Manager.
What is Philip Platt's email address?
Philip Platt's email address is pp****@****ion.com
What is Philip Platt's direct phone number?
Philip Platt's direct phone number is +171932*****
What schools did Philip Platt attend?
Philip Platt attended Colorado Technical University, The Master's University.
What skills is Philip Platt known for?
Philip Platt has skills like Leadership, Program Management, Integration, Strategy, Solution Architecture, Team Building, Strategic Planning, Software Development, Enterprise Software, Crm, Databases, Change Management.
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