Philip Skilton Email and Phone Number

Am now retired due to some health issues

Collect overdue commercial premiums via IFA's/brokers by telephone, e-mail & letter for group protection policies. Manage mainframe direct debit runs and allocate cheque/BACS payments. Verify balances, answer queries and liaise with team to resolve any discrepancies. Produce revised invoices and issue spreadsheets to clarify account balances.

Called companies worldwide to collect payment against current and overdue accounts, resolved queries and arranged for invoices to be amended and re-issued. Updated SAP and internal accounts systems. (Temp role)

Provided emotional support to victims of crime either in their home or a neutral location as well as by telephone. Also liaised with external agencies to assist clients overcome difficult situations and move on with their lives.

Collected personal insurance debts relating to car, motorcycle and home policies.Inbound/outbound calls, replied to e-mails and letters explaining reasons for debt.Collected payment by credit/debit card or arranged payment plans where appropriate.Negotiated settlement figure if full payment was either not achievable or viable.Operated number of different systems updating notes, allocating payments, setting up payments plans and resolving queries.Originally joined company as… Show more Collected personal insurance debts relating to car, motorcycle and home policies.Inbound/outbound calls, replied to e-mails and letters explaining reasons for debt.Collected payment by credit/debit card or arranged payment plans where appropriate.Negotiated settlement figure if full payment was either not achievable or viable.Operated number of different systems updating notes, allocating payments, setting up payments plans and resolving queries.Originally joined company as a temp, asked to become permanent after several weeks, (Redundancy). Show less

Worked in high street retail shop taking cash/card payments, arranged deliveries and collections of furniture. Helped resident companions with computer training/issues.

Managed all aspects of small engineering sales/distribution company, reporting to sole director based in Germany and Head Office in JapanSignificantly increased the net worth of the company which enabled substantial dividends to be paid to the shareholdersDealt with all account matters, set up and operated a pro-active credit control policy, monitoring accounts on a monthly basis via an online credit reference system. Took all steps necessary to secure payment including legal action… Show more Managed all aspects of small engineering sales/distribution company, reporting to sole director based in Germany and Head Office in JapanSignificantly increased the net worth of the company which enabled substantial dividends to be paid to the shareholdersDealt with all account matters, set up and operated a pro-active credit control policy, monitoring accounts on a monthly basis via an online credit reference system. Took all steps necessary to secure payment including legal action where appropriateProvided data to external accountants who prepared monthly management/annual accounts which I then approved before forwarding to the sole director for signingSubmitted VAT and Intrastat returns to HMRCSelected and implemented new accounts programme Access Accounting including the specification of enhancements to secure the features needed for the businessVisited customers throughout UK and Ireland to secure additional orders and provide technical advice on the use of the company's productsDealt with import of goods from Europe/Japan and shipping of goods throughout UK, Europe and various other countries Show less

Started as a sales engineer selling to designers, end users and machinery manufacturersPromoted in January 1987 to Senior Sales Engineer and Field Sales Manager in April 1989Responsible for managing two sales engineers and ensuring growth targets were achieved