Philip Stackhouse Email & Phone Number

West Mifflin, PA, US

• Supports the network team in communications, network systems, and system architecture for both local and remote customers. Design, implement and maintain computer network and communication systems for US Naval Nuclear.
• Work with the Cybersecurity Audit Team ensuring the network configurations are compliant based off Industry, Government, and Organizational standards.
• Secured and standardized 220+ networking devices as per NIST and STIG requirements in 13 remote geographic areas.
• Contributed Network Infrastructure Fiber Installation Scope of Work for newly constructed $125M naval training facility.
• Configured automated DISA Security Technical Implementation Guides Compliance Reporting for all owned network components via SolarWinds and Cisco Prime Infrastructure.
• Developed network build SOPs to include device provisioning, auditing/security, and software upgrades.

Randolph AFB, TX, US

Deploy functional networks (LAN, WLAN, WAN)Configure and install network devices, i.e. firewalls, routers, switches, servers primarily Cisco based.Monitor network performance and integrity.Communicate with users when needed.Run Cat 5 cables from switches through drop ceilings for wireless access points.Console into switches perform updates or swaps.Help.

Pittsburgh, PA, US

Work on support tickets that come in via phone, e-mail, or customer portal.Collaborate with team members regarding resolutions to various customers.Trouble shoot problems ranging from server, network, and PC issues.Quality customer service skills in all forms of communications.Escalate issues to Tier 2 or 3 when needed and remediate client issues.Document.

Hanover, MD, US

As a subcontractor I performed I.T. work for employees at the Defense Counterintelligence Security Agency (DCSA) using Service Now ticketing system.Prioritized incoming, voicemail, e-mail, and in-person requests for assistance experiencing problems with hardware software, networking and other desktop related technologies.Managed and updated status of.

Annapolis, Maryland, US

Tier 2 hardware supportRecommended, scheduled, and performed hardware and peripheral equipment improvements, upgrades, and repairs.Assisted, and received Remedy tickets for 1300 data center employees with management of all lab equipment, handle breaks/fixes and determine root cause failure reason.Swap-out input or output peripheral devices to include.

Bachelor Of Applied Science - Basc, Criminalistics And Criminal Science

Ccna Course Work Track